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Stewards Training II

JasminFlorian avatar
JasminFlorian
14 diapositives · 435 Views · Aug 28, 2011

Stewards Training II. As presented May 21, 2005. WELCOME. Introductions Brief review of Stewards “basics” Capturing the story Grievance writing Presenting the Grievance Evaluation. Brief Review. Right to representation Role of the Steward YOU ARE AN EQUAL DOs and DON’Ts

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Stewards Training II
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  1. Stewards Training II As presented May 21, 2005

  2. WELCOME • Introductions • Brief review of Stewards “basics” • Capturing the story • Grievance writing • Presenting the Grievance • Evaluation

  3. Brief Review • Right to representation • Role of the Steward • YOU ARE AN EQUAL • DOs and DON’Ts • Record keeping

  4. Basic Representation Rights • Weingarten – the right to be represented • “Skelly” – the right to due process in discipline • MMB – The right for County employees to participate in union/ negotiate • TCEPGA The right for Court employees to participate in union/ negotiate • Right of union to represent members and duty of fair representation • Laws • Contracts

  5. Role of the Steward • Leader • Communication Expert • Grievance handler • Record keeper • Political Activist • Union activist • Educator • Student

  6. A few DOs and DON’Ts • Do listen • Don’t make promises • Do Investigate • Don’t gossip • Do keep the grievant informed • Don’t ‘blow off’ someone’s concerns • Do keep accurate records • Don’t meet with management alone

  7. RECORD AND REPORT • Keep accurate records and notes of all your meetings • Keep the name and contact information for grievant • Keep contact information of potential witnesses • KEEP TRACK OF DEADLINES • Make sure the UPE office receives copies of all grievances • Inform your Business Agent when you file a grievance, it may be part of a pattern of violations.

  8. Identify problem Investigate Research Determine action and remedy ACT! Record / Report Follow through Problem Solving in the Work place

  9. Follow Through • Make sure that you get back to the member with the results of your investigation and your determination of whether or not there is a grievable issue. • Keep the member informed each step of the way and provide him/her with copies of documents. • Don’t drop the ball on a grievance • Let your fellow Stewards and members know the outcome!

  10. Capturing the Story • Set a time to talk with the member • If you don’t know the answer, say so • Actively listen • Help the member focus on current issues • Be fair • Leave your emotions out of it • Ask questions, take notes • ASK THE MEMBER WHAT HE/SHE WANTS

  11. Follow up • Research • Contact witnesses • Check the supervisor file • Review policies and procedures • CHECK THE CONTRACT every time • Find out if others are involved/impacted

  12. Grievance writing • Think about different arguments for and against your position • Use the proper form • Cite ALL potential sections violated • Use extra space, if necessary • Include all remedies • If others are impacted, include them • Have the member sign the grievance form

  13. Presenting the Grievance • Set up the meeting • Control the setting • Prepare the member • Be professional • Stay in your Steward role • Don’t discuss side issues • Don’t horse trade • Leave the room to consider settlements

  14. Thank you Thank you for giving your time to learn more about the union, your rights, and how to create a better work environment for you and your co-workers!