Magento Social Messenger addon by Knowband

1. For an eCommerce store admin, the most important thing is to offer the best in class support to the customers. For a better experience, it is a basic need to offer proper support and service. The store admin can increase the customer’s trust over the store by offering the best support and service. In order to provide live chat support, the e-merchant can now implement Magento Social Messenger extension. Knowband offers this feature-rich Magento module which allows integrating Facebook messenger on the eCommerce store. The eCommerce store admin just needs to integrate facebook messenger for offering live chat support to the customers. The admin can enter facebook app id and page id in order to integrate facebook messenger. The Magento social live chat support plugin allows changing the messenger theme color also. The online users can ask

2. their queries and resolve the confusions easily using the chat option. Admin can easily assist the online users and chat from the facebook page easily. ● Admin can Provide Online Chat Support easily: The eCommerce Messenger module in order to provide live chat support the store customers. store admin can implement Magento Social ● Integrate Facebook Messenger: As an eCommerce store admin, you can enter facebook app id and page id in order to integrate Facebook messenger on the online store. ● Easy to install, configure and implement: The store owner can easily install, configure and customize this Magento Facebook Messenger Integration module and offer live messenger chat facility on their online store. ● Simple management: The admin can showcase facebook messenger chat option just by integrating facebook messenger and selecting the theme color.

3. ● Look and Feel management: This Magento messenger chat module for Magento store allows admin to set the color of this messenger according to store’s theme. Admin can leave this section to showcase the messenger in default color. ● Page selection: As an eCommerce store admin, you can show messenger chat option on all the pages or selected pages. Admin can select from product page, category page, checkout page, account page etc. ● Error page information: The store admin can show this messenger chat option on the error pages and get the message regarding page not found or service unavailability. ● Set the Delay time: The Facebook messenger and live chat extension provides an option to set greeting message delay time from the admin interface. Admin can set delay time as 0 if he wants to show it immediately on page load. ● Greeting message: As an e-merchant, you can show greeting message to the logged in customers and logged out customers. ● Multi-lingual Compatibility: The Magento messenger chat module for Magento store is multi-lingual and SSL compatible. ● User-friendly Interface: This Facebook messenger and live chat extension is highly customizable and offers a user-friendly interface. ● No Code Changes Required: The online store admin can

4. implement live chat functionality without any code changes. ● Easy to activate: It is very easy to enable or disable this Facebook Messenger and Live Chat extension. ● Easy and hassle-free Implementation: It is very easy to implement live chat functionality using this Magento Social Live Chat Support module. ● Increase customers trust on the website: By offering live chat support and best in class service to the customers, the e-merchant can increase the customer’s trust. ● Admin can provide Immediate Solution: The e-merchant can offer a quick solution and resolve the customer’s concern. ● No need to wait for the solution: The online customers don’t need to wait for the solution too long. They can directly ask for any query or concern. ● Better customer relationship: The store owner can make better customer relationship by communicating directly to the customers.

5. For more Magento extensions please visit Knowband. Magento social messenger module Link. Magento live chat support extension User Manual. Magento messenger chat module plugin admin demo link. Knowband Facebook messenger and live chat front demo link. Knowband Messenger live chat video link. Please contact us at support@knowband.com for any query or custom change request as per your business requirement.