HM 370 Inspiring Minds/uophelp.com

1. HM 370 Experience Tradition/uophelp.com For more course tutorials visit www.uophelp.com

2. HM 370 Entire Course For more course tutorials visit www.uophelp.com HM 370 Week 1 Individual Assignment Hospitality Management Definition Paper HM 370 Week 1 DQ 1 HM 370 Week 1 DQ 2 HM 370 Week 2 Team Assignment Destination Presentation  (San Diego) HM 370 Week 2 DQ 1 HM 370 Week 2 DQ 2 HM 370 Week 3 Individual Assignment Article Analysis Globalization of the Hospitality Industry (3 Papers) HM 370 Week 3 Team Assignment Trends in Recreation, Travel, and Tourism Paper

3. HM 370 Week 1 DQ 1 For more course tutorials visit www.uophelp.com Class, so far we have really only two skillsets mentioned.  We have talked about communication skills being a necessary skill along with people skills, but let's talk some others as well?  Organizational Skills?  Critical Thinking skills?  And, what about needing an aptitude with financing?  Do you think managers need to have math and accounting skills?  Why or why not?

4. HM 370 Week 1 DQ 2 For more course tutorials visit www.uophelp.com Class, the hospitality industry requires many different types of skill sets to keep an organization running smoothly and efficiently. Pick a skill set you think would be most beneficial and explain why? Give some examples of how those skills can be used to assist other departments/divisions to foster cooperation.

5. HM 370 Week 1 Individual Assignment Hospitality Management Definition Paper For more course tutorials visit www.uophelp.com Resources: Week One Readings Write a 1,050- to 1,400-word paper in which you define hospitality management. Address the following: Define hospitality management. Select an organization in the hospitality industry and describe a personal experience that you have had with this organization. Include any experiences with guest service, lodging, food and beverages, and recreation. Discuss how this experience falls within your definition of hospitality management

6. HM 370 Week 2 DQ 1 For more course tutorials visit www.uophelp.com Class, what impact has globalization had on the hospitality industry? Provide three examples of hospitality organizations that have global operations. What are some of the cultural considerations for these organizations?

7. HM 370 Week 2 DQ 2 For more course tutorials visit www.uophelp.com Class, what is the difference between travel and tourism? What are some government organizations that impact travel and tourism? What is their impact?

8. HM 370 Week 2 Team Assignment Destination Presentation (San Diego) For more course tutorials visit www.uophelp.com Destination Presentation Select a destination city (e.g. San Diego, New York City, Orlando, New Orleans). Be sure to obtain your instructor's approval of your city before beginning this assignment. Prepare a 10-15 slide PowerPoint presentation with speaker's notes in which you describe how your selected destination city competes in the world market to attract visitors. In your presentation be sure to address the following: 1. Identify the business segments of the hospitality industry that exist within your selected city. 2. Identify which segments are the most active in your selected city. 3. Examine the relationship among the different hospitality business segments. Do the different business segments within your selected city support one another? If so, how? If not, should they? Support your conclusion with real-world examples.

9. HM 370 Week 3 DQ 1 For more course tutorials visit www.uophelp.com Class, What is the difference between front of the house and back of the house operational support? How do they work together to create a successful hospitality organization? How do they impact profitability?  How do Human Resources departments find staff who can work well with each other?

10. HM 370 Week 3 DQ 2 For more course tutorials visit www.uophelp.com Class, a rather large component of the hospitality industry is the discussion around revenue. We've been discussing how business segments revolve around tourism and I teach a few other hospitality courses and I've been finding that students are coming not as prepared to understand how these tourism areas make money. I thought I would introduce you to the STAR (Smith Travel) report and we will continue this discussion throughout the upcoming weeks. While this is a subscription service that most hotels participate in using, you can check out the sample products on the website: http://www.str.com/

11. HM 370 Week 3 Individual Assignment Article Analysis Globalization of the Hospitality Industry (3 Papers) For more course tutorials visit www.uophelp.com You will post this assignment to the MAIN Forum as well as your Assignments Folder.  Research and article analysis will bring out some great discussions and learning opportunities AND you will receive participation points when providing substantive feedback on others papers.  After you post it to the MAIN Forum, also post it into your Assignments Folder.

12. HM 370 Week 3 Team Assignment Trends in Recreation, Travel, and Tourism Paper For more course tutorials visit www.uophelp.com Write a 1,800- to 2,150-word paper in which you compare the textbook definition of recreation, travel, and tourism with the reality of the destination city you selected for your Destination Presentation. In your paper, address the following: Identify at least four current trends that affect recreation, travel, and tourism within your selected destination city. Describe each trend. What effect do these trends have on hospitality operations in your selected destination city? Discuss the role of a convention and visitors bureau (CVB) and the tourism commissions in the hospitality industry. What effect do CVBs and tourism commissions have on the hospitality industry in your selected city?.

13. HM 370 Week 4 DQ 1 For more course tutorials visit www.uophelp.com Okay, class, let's see if we can't get this week spinning, shall we?   I know we only have a few people during the work week. (smile)  Class, a lot of large organizations have ethics training classes built into their core competencies structure and human resources tracks the attendance, but I do think that leaders have choices of ethical behavior no matter if they've had proper training or not. Unfortunately, there can be a lot of "gray" where the difference between black and white cannot be distinguished.Scenario:  You are a manager at a restaurant and you've noticed the night shift is taking food home to their family.  You've heard the night shift employee discussing his need for money, do you say something to the employee or let the employee continue?

14. HM 370 Week 4 DQ 2 For more course tutorials visit www.uophelp.com Class, what are two examples of environmentally friendly strategies that are employed by hospitality organizations? How are these strategies beneficial to the organization? How can an organization begin implementing these strategies?

15. HM 370 Week 4 Individual Assignment Hospitality Careers Paper For more course tutorials visit www.uophelp.com  Individual Assignment 1.    Hospitality Careers Paper Prepare a 700-1,050-word paper in which you identify at least three career opportunities within the hospitality industry that are of interest you. In your paper be sure to address the following: a.    Describe each one of your identified careers. b.    Identify the different characteristics and traits needed by each career. c.    Outline a career path for each of your identified careers.

16. HM 370 Week 4 Team Assignment Functions Paper For more course tutorials visit www.uophelp.com Prepare a 1,050- to 1,400-word paper in which you describe the role of finance, marketing, and human resources (HR) in supporting a successful hospitality organization. Describe the role of each function, such as finance, marketing, and HR, and provide specific examples of how each function can support a hospitality organization.  Click the Assignment Files tab to submit your assignment.

17. HM 370 Week 5 DQ 1 For more course tutorials visit www.uophelp.com Class, the lodging industry has been greatly impacted when it comes to reservations systems. Before, travelers would have to call the property and reserve a room which was written down on paper with a pencil. Now, the lodging industry has access to computer software systems like PMS support to maintain guest reservations, histories of stays, guest loyalty programs, maintaining room management, as well as including A/R and A/P information. For example, Marriott International has two separate PMS to choose from, MARSHA and FOSSE. FOSSE allows associates to handle all information related to guests with the computer. MARSHA is a little more extensive, since it allows revenue managers to change availabilities, enter restrictions to close out reservation making, and make rate changes.

18. HM 370 Week 5 Final Exam Guide For more course tutorials visit www.uophelp.com Complete the Final Examination.  1.       Which of the following is a hospitality business segment?                                       2.       Which of the following is an example of front-of-the-house guest service? 3.       Back-of-the-house departments are also known as guest services. 4.      The purpose of an all-inclusive guest experience is: 5.       Which of the following is a security implication in hospitality management? 6.       Reducing part time employees and hiring more full time employees is a trend in hospitality leadership. 7.      What does STAR represent? 8.       Restaurants are an example of the ___________ hospitality business segment.

19. HM 370 Week 5 Individual Assignment Technology Paper For more course tutorials visit www.uophelp.com Prepare a 700- to 1,050-word paper in which you nalyse the hospitality industry’s technological tools, such as web reservations systems, personal desktop assistants, and point of sale systems. Address the following in your paper: Select a technological tool used in the hospitality industry. Describe the selected tool. What effect has this tool had on the hospitality industry? What are the ethical implications associated with this tool? Click the Assignment Files tab to submit your assignment.

20. HM 370 Week 5 Team Assignment Guest Services Presentation For more course tutorials visit www.uophelp.com Resource: Baderman Island is a new island destination located near the city of Kelsey. Click the virtual organizations link to access Baderman Island’s internal and external websites. Prepare a 15- to 20-minute presentation accompanied by 15-20 Microsoft® PowerPoint®slides in which you examine the influence of current hospitality management trends on the operations of Baderman Island. In your presentation, specifically examine current trends in guest service management and discuss the effect of hospitality leadership and management trends on the organization. Click the Assignment Files tab to submit your assignment

21. HM 370 Experience Tradition/uophelp.com For more course tutorials visit www.uophelp.com