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Conducting an Investigative Interview

Conducting an Investigative Interview . Introduction to Interviewing. Provide introduction Comfortable climate (offer a drink, take coat, etc.) Establish rapport Small talk Establish an interview theme Get a “buy in” from the respondent Make a transitional statement

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Conducting an Investigative Interview

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  1. Conducting an Investigative Interview

  2. Introduction to Interviewing • Provide introduction • Comfortable climate (offer a drink, take coat, etc.) • Establish rapport • Small talk • Establish an interview theme • Get a “buy in” from the respondent • Make a transitional statement • “I’m gathering some evidence information about the purchasing function and how it is supposed to work. T would be helpful to me if I could start my asking you to basically tell me about your job. Okay?”

  3. Things to Remember Do not interview more than one person Establish privacy Ask non-sensitive questions Keep interruptions to a minimum Cover one question at a time Be ready to listen intently and take notes

  4. Informational Phase • Types of questions: • Open (Calls for a monologue response) • Closed (Yes or no) • Leading (Contain the answer as part of the question) • “There have been no changes in the operations in last year, have there?” • Sequence: • General  Specific • Background

  5. Closing Questions • Reconfirm facts • Gather additional facts • Seek witness’ perspective of interview conduction • Ask: “Do you feel that I have treated you fairly in this interview?” • Other concluding steps • Give the opportunity to include final thoughts • Witness may have more information to give • Give business card, shake hands, and give thanks

  6. Assessment Questions • Verbal: • Changes in speech patterns • Repetition of questions • Selective memory • Making excuses Non-verbal: Change in posture Sweating Crossing the arms Hand over mouth Used when interviewers suspect deception Establishes credibility of the respondent Observe verbal and non-verbal responses

  7. Admission Seeking Interview • Should be conducted as a separate interview • Use only when guilt is reasonably certain • The goal is to: • Clear an innocent person • Draw a confession • Obtain written statement

  8. Admission Seeking Interview • Once it is determined that the respondent is lying, proceed with the following steps: 1. Direct accusation 2. Observe reaction 3. Repeat accusation 4. Interrupt denials 5. Establish rationalization 6. Diffuse alibis 7. Benchmark admission 8. Verbal confession 9. Take a signed statement

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