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Benefits of Using Predictive Dialer Software in BPO

When it comes to maximizing call centre outbound productivity and efficiency there is nothing more effective than the implementation of Predictive dialer. It has been proven that predictive dialer can increase performance and talk time by up to 400% over manual dialing.<br>

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Benefits of Using Predictive Dialer Software in BPO

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  1. Welcome to www.lgorithmsolutions.com Benefits of Using Predictive Dialer Software in BPO Source Link - http://goo.gl/bWxb6A

  2. Source Link - http://goo.gl/bWxb6A When it comes to maximizing call centre outbound productivity and efficiency there is nothing more effective than the implementation of Predictive dialer. It has been proven that predictive dialer can increase performance and talk time by up to 400% over manual dialing.

  3. The predictive dialer will also predict when an agent will be available to take calls, how many calls should be dialed to him, how to automatically avoid call drops etc. So, what are the benefits of using a predictive dialer? Empower Your Agents and Speed Response Times: Predictive Dialer software from Lgorithm offers best-in-class performance. Based on latest software architecture and technology Lgorithm’s Predictive Dialer delivers productivity gains of more than 400% over manual dialing.

  4. Predictive Dialer Increase Live Contacts: Let your agents speak with the live customers! It automatically filter outs unprofitable calls like Busy, fax, invalid numbers, and answering machines allowing your agents to speak with only live customers. Predictive Dialer Software improves the efficiency of your campaigns dramatically by providing your agents more talk time with real, live, prospects. Acts fast if there's no answer, automatically leaving your prerecorded message while you’re already on your way to making the next call and route inbound return phone calls to the same agents.

  5. Predictive Dialer Software Improve Campaign Tracking: Our Predictive Dialer Software is more robust & comprehensive than any other available options , offering many significant benefits, including: Rapid deployment, Superior service and support, Simplicity and ease of use, Hassle-free upgrades, Optimum performance, Unparalleled scalability, Multiple dialing modes, inbuilt CRM designer, Skill based dialing flawless reporting, call recording, real-time monitoring on Mobile, seamless CRM integration, and all the tools to assist you in complying with regulations, and much more.

  6. Turn Your Outbound Call Center Into a Profit Center. Improve your productivity, boost win rates and grow revenue. With Lgorithm’s Predictive Dialer Software, you get all the capabilities you need to connect with customers and close bigger deals faster, anytime, anywhere.

  7. Blending functionality: Our Predictive Dialer Software allows blended campaigns and automatically filters out busy signals, disconnected calls, fax and answering machines. A predictive dialer and an ACD (Automated call distribution system) can work in tandem to assign calls to available agents. The combined system can also keep callers on the queue if agents are not available and also take a message from them and route the calls to right agent as soon as they get free. 

  8. For more information about Lgorithm solutions, please visit www.Lgorithmsolutions.com or call Globe +63-9055238110, Landline: (02)5033155 Smart +63-9297467979 

  9. About Lgorithm Lgorithm is a leading provider of Contact Center Software, GPS Tracking, HR Management and Mobility Solutions in Philippines. Lgorithm’s customers are benefited with dedicated 24/7 on site support and award winning products based on innovative methodologies.

  10. Thanks

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