Pharmacy Technician and Clinical Medical Assistant Careers for Young and Old

1. Pharmacy Technician andClinical Medical Assistant Careers for Young and Old

2. Presenters We are here to help you make a decision to offer Pharmacy Technician or Clinical Medical Assistant through your fee-based non-credit program using a third-party approved provider. • Dr. Wendy Flint, Senior Vice President, Boston Reed College, Napa, CA (Former Director of Continuing Education at College of the Desert, Palm Desert, CA) • Rhonda Dixon, Coordinator, Continuing and Community Education, Mt. San Jacinto College, San Jacinto, CA • Lorrie Berry-Trudeau, Community Education and Contract Education Coordinator, Shasta College, Redding, CA • Corine Doughty, Community Education and Contract Education, Rio Hondo College, Whittier, CA

3. WANTED – HEALTH CARE PROFESSIONALS!

4. Objectives • Evaluate the need for Pharmacy Technician or Clinical Medical Assistant training in your community • Define PT and CMA Careers • Share best practices about career certificate programs using an outside vendor and its profitability for your college • Share best practices on marketing techniques that worked for the community college programs • Summary – How to make a decision to offer a pharmacy technician program

5. Health Industry Need • Six of the ten fastest growing occupations from 2005-12 are in the allied health field • According to the US Department of Labor the need for Pharmacy Technicians is expected to grow 30% by 2012 (Pays $12 to $24 per hour). • 50% increase for Clinical Medical Assistants (Pays $10 to $16 per hour). • Texas announced a future need of 45,000 nurses • Walgreens recently announced they will hire 10,000 pharmacy technicians over the next 5 years

6. Health Industry Need • It is estimated that the U.S. shortage of registered nurses (RNs) will increase to 340,000 by the year 2020. • Though this is significantly less than earlier projections for a shortfall of 800,000 RNs which was made back in 2000, the study notes that the nursing shortage is still expected to increase by three times the current rate over the next 13 years. January/February 2007 issue of Health Affairs

7. Demand for Health Career Training

8. Why is there an increased demand? Any Guesses? • Older population – need for skilled healthcare workforce • Baby boomers approaching need for medical assistance and medications • Increased retail outlets – including pharmacies in grocery stores and Wal-Mart • 24 hour retail pharmacies – more employees for shifts • People are living longer – medical cures • Some states now allow 2 to 3 pharmacy technicians per pharmacist

9. Why is there an increased demand? • More nurses and skilled healthcare professionals leaving the workforce due to retirement • Medical Assistants can pursue nursing career paths, using their education and clinical experience • Increase in the number or urgent care clinics. • Increase in the number of nursing home or assisted living facilities

10. How the Nursing Career Ladder Works RN VN CNA / CMA Minimum AS Degree required ultimately

11. Pharmacy TechnicianResponsibilities • Does most of the work in preparing and selling prescriptions (Pharmacists focus on patient care) (Pharmacists check every prescription that technicians prepare before it is given to a patient) • Techs retrieve, count, pour, weigh, measure, and mix medication • Prepare labels and select prescription containers • 66% in retail environment

12. Pharmacy Technician Responsibilities • Establish and maintain patient profiles • Prepare insurance claim forms • Take inventory of prescription and over-the-counter medications • Clean and help maintain equipment • Manage the cash register • In hospitals – prepare and deliver medication; assemble a 24-hour supply

13. Clinical Medical AssistantResponsibilities • Work in a physician’s office or a clinic setting • Perform procedures for rooming a patient • Obtain vital signs of a patient • Perform basic wound care • Drape patients • Collect specimens • Administer oral and injectable medications

14. California State Requirements • Clinical Medical Assistant must meet all training requirements of the State of California as set forth in Section 1366 of the California Code of Regulations and qualified to take the optional California Medical Assistant Associations certification exam. • Pharmacy Technician becomes eligible to apply for registration as a Pharmacy Technician upon completion of 182 hours of classroom instruction and 120 hours of pharmacy externship coordinated by an approved provider in the state. Students are prepared to take the optional national Pharmacy Technician Certification Board (PTCB) exam.

15. Pharmacy TechnicianGreat Career for All Ages • Work evenings, nights and weekends – choice of shifts • Work part time while studying to become a pharmacist • Learn medical terminology while studying to be a nurse • Opportunity for higher wages than retail • All ages welcomed in the field • Great “new career” for boomers or part-time career for “beyond boomers”

16. Clinical Medical AssistantGreat Career for All Ages • Choice of shifts in urgent care clinics, nursing homes, or hospitals. • Learn medical terminology while studying to be a nurse • Minimal requirements to enter field. • All ages welcomed in the field • Many CNAs want to move up into this career

17. Pharmacy Technician and Clinical Medical Assistant Training and the 21st Century Working Population • Certificate Programs with Theory and Lab for busy adults • Only 6 ½ months in length • On Saturdays or 2-evenings a week • Accelerated and integrated for adult learners • Uses adult learning theory of practice and student-to-student engagement • Allows for family daycare • A great career pathway for other health careers, including nursing • Includes an externship in a pharmacy or doctor’s office • Provides opportunity for employment • Affordable compared to private institutions

18. An Aging Workforce *Source: Bureau of Labor Statistics, Monthly Labor Review, February 2004

19. Rhonda Dixon, Coordinator, Community and Continuing Education Community Need Implementation Courses currently and in the future Ease of implementation Successful Orientations Advertising Samples Profits for program • Geography and Growth • Campuses • Healthcare workforce need • Revenue need • Working with vendor • Number of enrollments

20. Lorrie Berry-TrudeauCommunity Education and Contract Education Coordinator Redding, California Community Need Implementation Current Courses: Pharmacy Technician and Clinical Medical Assistant Marketing ideas that worked Partnering with WIB • New campus downtown Redding • Community Education mission • Number of enrollments

21. RIO HONDO COLLEGE Corine Doughty, Community Education and Contract Education, Whittier, CA Community Need Implementation Using SLM (Sallie Mae Financial) Loan process Payment Plan Working with college MIS program (i.e. PeopleSoft) • Working with disadvantaged students • Enrollment challenges http://www.riohondo.edu/ecd/CECD/pharmacy.htm

22. We can help you register your students

24. CDI Web-Based Registration System • CDI Advantages: • No local servers to purchase or maintain. • No specialized software to install or update. • Handle data only once. • Immediate access to mission-critical data.

25. Cost of Programs Nationally • Adult schools - $1600+ • College Certificate with third-party vendor - $2195 - $2425 (cost to student) • College/University Credit or Non-Credit Certificate Programs - $4000 - $6000 • Private schools - $6000 - $10,000 • Major cities - $10,000 - $17,000

26. How Do I Make a Decision? • Evaluate if your college or a college near you already has a non-credit or credit pharmacy technician program. • Evaluate the number of retail pharmacies, grocery pharmacies, urgent care clinics, doctor’s offices, assisted care facilities and hospitals in your area. • Talk to a few retail pharmacies and question their interest in having externship placements from your college that are fully trained and/or PTCB test ready or passed. • Both programs include externship coordination. • Test the market – there is no risk to you.