Choosing the Right NDIS Support Worker_ A Guide for Participants

1. Choosing the Right NDIS Support Worker: A Guide for Participants Living My Way believes that individuals living with disability are the experts in their own lives. Finding a Support Worker who aligns with their goals, values and needs can make daily life more comfortable, empowering and even enjoyable. But how does someone make the right choice? The truth is, there’s no one-size-fits-all answer. The most suitable Support Worker is someone who complements the participant’s unique lifestyle, preferences and aspirations—and Living My Way is here to help every step of the way. What is a Support Worker? Support Workers assist with many areas of daily living—from community access and personal care to skill development and emotional support. But their role goes beyond practical tasks. The most effective Support Workers also build respectful, trusting relationships and empower individuals to live life on their own terms. What Qualities Matter Most? When selecting a Support Worker, there are several key traits to consider: 1. Communication Style Does the person prefer someone who’s upbeat and talkative or someone more relaxed and quiet? Communication preferences—on both sides—can impact how effective and comfortable the relationship is.

2. 2. Common Interests Shared hobbies or passions, whether that’s music, sport, or gaming, can help create a positive dynamic and make support time more engaging. 3. Cultural and Language Understanding For individuals whose culture, faith or language is central to their identity, it’s valuable to find someone who shares or respects those elements. This can lead to more meaningful support. 4. Skills and Relevant Experience Depending on individual goals, a Support Worker might need experience in personal care, assistive technology, or mental health. Matching support to current and future needs is important. 5. Reliability and Flexibility Support is built on trust. Being dependable and punctual is essential, but a little flexibility can also go a long way when plans change or spontaneity arises. 6. Respect and Professional Boundaries An ideal Support Worker understands the importance of privacy, personal space and supporting rather than leading. They show respect without overstepping. A Simple Checklist for Decision-Making Here are some helpful questions participants might ask themselves during the selection process: ● Does this person help me feel comfortable and safe? ● Do we communicate effectively? ● Do they respect my choices and independence? ● Do we share common interests? ● Are they culturally aware or sensitive to my values? ● Do they have the skills I need? ● Are they dependable? ● Can they support my personal goals? Not every answer needs to be “yes,” but the more positive responses, the more aligned the match is likely to be. Why Choose Living My Way’s Employ Your Own Model? Living My Way’s Employ Your Own Support Worker service is built on choice and flexibility. Participants decide who supports them and how, while Living My Way manages the recruitment, payroll and employment responsibilities behind the scenes. This approach allows participants to create a support experience that works for their lifestyle, preferences, and personal goals—with the confidence of knowing professional support is always available.

3. Want to Learn More? To find out more about how Living My Way can help individuals find and manage the right Support Worker, contact the team today. Phone (02) 8525 4000, email operations@lmwl.org.au or complete the simple online enquiry form available via theLiving My Way website.