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Magento 2 Cancel Order

Magento 2 Cancel Order by Meetanshi allows customers to cancel their pending order from the storefront.

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Magento 2 Cancel Order

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  1. 1.Extension Installation Guide 2.Configuration 3.Order Cancellation Notification Email Settings 4.Order Cancellation from Frontend 5.Order Status Update in Backend 6.Order Cancellation Notification Email to Admin Cancel Order for Magento2 © Meetanshi.com

  2. 1.Extension Installation •Extract the zip folder and upload our extension to the root of your Magento 2 directory via FTP. •Login to your SSH and run below commands step by step: ophp bin/magento setup:upgrade oFor Magento version 2.0.x to 2.1.x - php bin/magento setup:static-content:deploy oFor Magento version 2.2.x & above- php bin/magento setup:static-content:deploy -f ophp bin/magento cache:flush •That’s it. 2.Configuration For configuring the extension, log in to Magento 2, move to Stores → Order where you can find various settings to enable the extension. •Cancel Order: Enable Cancel Order extension. •Button Text: Enter text for the Cancel Order button in the frontend. •Cancellation Notice for Popup: Enter cancellation notice to show in the order cancellation confirmation popup. → Configuration →Cancel Cancel Order for Magento2 © Meetanshi.com

  3. 3.Order Cancellation Notification Email Settings The extension facilitates to send the Email notification to the admin when someone cancels the order from the frontend. •Send Order Cancel Notification to Admin: Set YES to send an order cancellation notification to admin. •Email ID: Enter Email ID of the admin to receive notification. •Email Sender: Select the Email sender. •Email Template: Select the Email template. Cancel Order for Magento2 © Meetanshi.com

  4. 4.Order Cancellation from Frontend Once the extension is configured, after the customers place the order from frontend, they can see Cancel Order button for the pending orders in their “My Account” section. •Cancel Order Button in My Account Dashboard Customers can cancel pending orders from My Account dashboard. Cancel Order for Magento2 © Meetanshi.com

  5. •Cancel Order button in My Orders Page Customers can also cancel pending orders from My Orders page. Cancel Order for Magento2 © Meetanshi.com

  6. •Cancel Order Button in Order View Page Customers can also cancel an individual pending order from the order view page. Cancel Order for Magento2 © Meetanshi.com

  7. •Order Cancellation Confirmation Popup On click of the Cancel Order button, a responsive order cancellation confirmation popup is opened. Here, the customer can see the order number for which he has requested the cancellation and notice added from the backend. He has to enter the reason for the order cancellation prior to confirming order cancellation. Cancel Order for Magento2 © Meetanshi.com

  8. •Order Cancellation Success Message Once the customer submits the button from the order cancellation confirmation popup, the success message is displayed. Cancel Order for Magento2 © Meetanshi.com

  9. 5.Order Status Update in Backend Once the order is cancelled successfully from the frontend, the related order status is updated in the Sales → → Orders grid. 6.Order Cancellation Notification Email to Admin Immediately after the successful order cancellation from the frontend, the admin gets an order cancellation notification Email with the order and customer details. If you have any question about this extension, you can Contact Us, and we reply you back within a few hours. Cancel Order for Magento2 © Meetanshi.com

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