Authorized Signatory (AS) Information

1. Hartsfield-Jackson Atlanta International Airport Authorized Signatory (AS) Information City of Atlanta Department of Aviation Security Division “Security is Everybody’s Business”

2. Table of Contents Pages 3-4 Page 5 Pages 5-6 Page 7 Pages 8-11 Pages 12-13 Pages 14-17 Page 18 Page 19 Contact Information…………………….………………………………………………………… Authorized Signatory Definition……………………………......................................... Authorized Signatory Requirements..…………………………………………………. Authorized Signatory Training.…………………………………………………………….. Authorized Signatory Responsibilities.…………………………………………..…… Audit/Billing/Payment……………………………................................................................. General Information….…………………………………………………………………………… Our Website……………………………………………………………………………………………. Contact Information………….…………………………………………………………………….

3. Security Division - Contact Information Karen Brown – Badge Department Tel: 404-530-2315; FAX: 404-530-6839 E-mail: Karen.Brown@Atlanta-Airport.com Jerry Edwards, Sr. – Fingerprinting Department Tel: 404-530-2310; FAX: 404-762-3759 E-mail: Jerry.Edwards@Atlanta-Airiport.com Keith Jackson – Access Control Department Tel: 404-530-2318; FAX: 404-530-6839 E-mail: Keith.Jackson@Atlanta-Airiport.com Compliance & Enforcement Tel: 404-561-6416; FAX: 404-530-6839 E-mail: SecurityCompliance@Atlanta-Airport.com Contact us via email at SecurityID@Atlanta-Airport.com Or visit our H-JAIA website at www.Atlanta-Airport.com/Business/Security Security is Everybody’s Business

4. Security Division - Contact Information City of Atlanta Department of Aviation – Security Office P.O. BOX 20509 Atlanta, GA 30320-2509 Access all Security Office information through the Hartsfield-Jackson Atlanta International Airport website at: www.Atlanta-Airport.com/Business/Security E-Mail us at… SecurityID@Atlanta-Airport.com Security is Everybody’s Business

5. Security Division – Authorized Signatory (AS) • Authorized Signatory (AS) Definition “Authorized Signatory” is the individual or designated representative authorized to sponsor individuals and request airport identification media on behalf of their agency. • Authorized Signatory (AS) Requirements • All first time primary and secondary AS must attend the initial orientation training. • Wednesdays @ 2:00pm in the Security Office • Letter from the President/CEO/Owner/HR Director of the company appointing you as the primary and/or secondary AS • Sponsorship Letter • Insurance Certificate ($1 million or $10 million) Security is Everybody’s Business

6. Security Division – Authorized Signatory (AS) • Authorized Signatory (AS) Requirementscontinued • Complete the 20-second survey and return to the Security Office (will be made available online). • All AS must possess a SIDA or Non-SIDA badge. • All AS with a Non-SIDA badge must take the SIDA training at least one time. • All AS (Primary and Secondary) must attend annual refresher training. • Primary or secondary AS is responsible for completing the badge audits and ensuring security services are paid accordingly. • AS should be someone who can be devoted to the position full time. • We encourage companies with a large number of employees to have a secondary AS. Security is Everybody’s Business

7. Security Division – Authorized Signatory (AS) • Authorized Signatory (AS) Training • Annual Mandatory AS Training (Primary and Secondary). • Interactive Computerized Training • Must be completed by the last day of your birthday month (more details to follow) • Consequences if training not complete. • No renewals or new badges will be processed • A new AS will have to be appointed by the agency Security is Everybody’s Business

8. Security Division – Authorized Signatory (AS) • Authorized Signatory (AS) Responsibility • Badge request forms must be completed in its entirety. • AS must ensure the information completed by the individual on the Badge Request Form is accurate to your knowledge and complete your portion of the form prior to signing. • Employees must work for your company and receive a pay check from your agency. • AS must ensure the employee should have the proper identification/documentation when they arrive at the Security Office. • AS should review all documents that employees are submitting to ensure to the best of your ability they are legitimate and required. Security is Everybody’s Business

9. Security Division – Authorized Signatory (AS) • Authorized Signatory (AS) Responsibilitycontinued • Person(s) born abroad must bring documentation and a copy of that documentation to reflect their Alien Registration Number and/or Passport Number. • System software upgrade in process and the copy may not be needed • All copies must be legible (not the picture but words and numbers). • We will no longer review paperwork at the front desk. • It is the AS responsibility to ensure individuals that come to our office with the correct paperwork. • Retain a copy of fingerprint clearance letters for renewals. Security is Everybody’s Business

10. Security Division – Authorized Signatory (AS) • Authorized Signatory (AS) Responsibilitycontinued • Those individuals with CHRC issues must come to speak with Jerry Edwards or designee during the time denoted in the letter. • No phone calls please • No appointments needed • AS need to inform their employees of processing time for fingerprinting. • 2-4 days CHRC clearance • 5-14 days STA clearance • Inform your staff what security services they are coming to our office to receive (i.e. fingerprint, SIDA training, custom seal, badge upgrade) so they can articulate this information to the security staff. Security is Everybody’s Business

11. Security Division – Authorized Signatory (AS) • Authorized Signatory (AS) Responsibilitycontinued • Make sure employees know to receive a receipt for all security services. • AS can not keep unused badges at your desk. • Badges must be returned to our office within 48 hours. • When you are aware that a badge is no longer in use or it has been lost you must notify the security office immediately at securityid@atlanta-airport.com so that we can deactivate the badge. • If there is a change in your contact information it is your responsibility to inform the security office at securityid@atlanta-airport.com • The best contact resource to receive information from us (i.e. memos, updates, etc.) would be an email address vs. fax. Security is Everybody’s Business

12. Security Division – Authorized Signatory (AS) • Audit / Billing / Payment • The next audit; you will be responsible for submitting your badge report. • You must keep your badge report current at all times. • If a badge hasn’t been returned, the badge will be changed to audit response, and the company will be charged $200.00 for each non-returned badge. • We do not list names on invoices. • It is your responsibility to keep account of your employees who received security services from our office. Security is Everybody’s Business

13. Security Division – Authorized Signatory (AS) • Audit / Billing / Paymentcontinued • Method of payment: Effective July 1st, 2009 we will no longer accept cash in the Security Office. • Company checks, money orders, certified/bank checks • Advance payment • Billing (only those currently being billed and/or approved) • Debit/Credit card option will be available within the next 30-60 days. • No badge/fingerprint/permit refunds. • We will correct our errors at no charge to your agency. Security is Everybody’s Business

14. Security Division – Authorized Signatory (AS) • General Information • Badge Request Form/fingerprint date are only good for 30 days. • You must be re-fingerprinted when upgrading from a Non-SIDA to a SIDA Badge. • Security Manager/designee must approve the upgrade. • If employee works for two or more companies he/or she must have a badge for each company. • If you are applying for a federal badge you receive specific exemptions; however, if you are applying for a non federal badge your federal exemption does not apply. • Fingerprint form must be completed prior to coming to the office; Effective June 15th, 2009, we will no longer issue them in our office. Security is Everybody’s Business

15. Security Division – Authorized Signatory (AS) • General Informationcontinued • AS should only inquire about fingerprint/STA results if they had not heard from us within 14 days. • Fingerprints are required every two years only for those applicants in need of a Custom Seal. • SIDA training: no pre-sign up or appointments. • SIDA training will move to a temporary location starting August 3rd, 2009 through February 2010. • Signs will be posted and a memo has been sent to you. • Inform employees of acceptable documentation/identification. • The required documentation is required for renewals, upgrades, changes, lost/stolen badges. Security is Everybody’s Business

16. Security Division – Authorized Signatory (AS) • General Informationcontinued • Social Security card print out is not acceptable; must have original card. • We will turn people away if they do not have the proper documentation and paperwork completed. • Please do not have your employees call our office; it is the AS responsibility to provide your staff with the necessary information. • Please do not have your staff call our office in reference to fingerprint results; it is the AS responsibility to follow up on clearances. • Inform your employees there are no guests allowed in our office (i.e. friends, family, and children). Security is Everybody’s Business

17. Security Division – Authorized Signatory (AS) • General Informationcontinued • Effective June 1st, 2009, new customers born abroad must present the required document and have a copy to leave with the security staff to forward to TSA. • Effective June 15th, 2009, you must use the Badge Request Form revised date of 06/09. • September 2009-April 2010 the Security Office will undergo renovation. We ask for your patience during this time. • Upon completion of the renovation, SIDA, Driver’s, Authorized Signatory, and Customer Service training will be held in the security training room. Security is Everybody’s Business

18. Security Division – Authorized Signatory (AS) • Our Website • Security Office official website: www.Atlanta-Airport.com/Business/Security • You must get all of your forms and receive all your information from this website. • When downloading forms from the website, make sure all pages are printed. • Security Office will no longer have forms available to disseminate to you. • Customer service survey is available online and in the Security Office to be completed when services are rendered. Security is Everybody’s Business

19. Security Division - Contact Information Karen Brown – Badge Department Tel: 404-530-2315; FAX: 404-530-6839 E-mail: Karen.Brown@Atlanta-Airport.com Jerry Edwards, Sr. – Fingerprinting Department Tel: 404-530-2310; FAX: 404-762-3759 E-mail: Jerry.Edwards@Atlanta-Airiport.com Keith Jackson – Access Control Department Tel: 404-530-2318; FAX: 404-530-6839 E-mail: Keith.Jackson@Atlanta-Airiport.com Compliance & Enforcement Tel: 404-561-6416; FAX: 404-530-6839 E-mail: SecurityCompliance@Atlanta-Airport.com Contact us via email at SecurityID@Atlanta-Airport.com Or visit our H-JAIA website at www.Atlanta-Airport.com/Business/Security Security is Everybody’s Business

20. Security Division – Authorized Signatory (AS) Questions??? Security is Everybody’s Business

21. Hartsfield-Jackson Atlanta International Airport If you have any additional questions or concerns, please contact us at any time. Thank You! City of Atlanta Department of Aviation Security Division And remember… “Security is Everybody’s Business”