WhatsApp marketing services | WhatsApp Blasting

1. How to use WhatsApp Business with different users and WhatsApp Business accounts WhatsApp Business is gradually becoming one of the most popular messaging platforms for businesses. Rapid, comfortable, and private conversations are made possible by the application. And it's a big news for any business that wants to bring the real-world experience of a store on the Internet. However, the WhatsApp Business app is only allowed to be used by four users at the same time. Businesses that receive a lot of messages from WhatsApp Business need more than that. I hope you find a solution. We will explain how to start usingBulk SMS on WhatsApp Business with different users in this article. We will be discussing the following topics: How different users can use WhatsApp Business through the app The official WhatsApp Business app was developed for small businesses with fewer entry-level messages. For this reason, it is intended that a smaller group of people be admitted to it. The WhatsApp Business app could only be used on two devices as of

2. September 2021. With the new beta program, the devices can use the application on five Android devices, including a number of phones. This means that you can't use the free WhatsApp Business app on two phones at this time. You should only think of using the WhatsApp Business app on several devices as a quick fix. Long-term issues will start to arise: Without internal communication options It is not possible to track the performance of specific agents. How can multiple users use WhatsApp Business through the API? Can multiple devices use WhatsApp Business? How I managed a number of WhatsApp Business phones with over 130 stores How to run WhatsApp Business customer service teams with many agents Would you like to start today? Start using WhatsApp Business with multiple users in ten minutes by requesting a

3. WhatsApp Business account API through Trengoy. Numerous users for large corporations use WhatsApp Business: the app The official WhatsApp Business app was developed for small businesses with fewer entry-level messages. For this reason, it is intended that a smaller group of people be admitted to it. The WhatsApp Business app could only be used on two devices as of September 2021. With the new beta program, the devices can use the application on five Android devices, including a number of phones. This means that you can't use the free WhatsApp Business app on two phones at this time. You should only think of using the WhatsApp Business app on several devices as a quick fix. Long-term issues will start to arise: Without internal communication options It is not possible to track the performance of specific agents. Limitations in automation possibilities Using the API with your WhatsApp account data for businesses is the only way to be completely professional. WhatsApp Business has more than four users for large companies: the API WhatsApp introduced the WhatsApp Business API for large companies who want to use WhatsApp Business with a business account that has more than four users. With this, we can: Managing WhatsApp Business with a variety of users: Assigns messages to coworkers, maintains internal conversations, and assists more clients. Making the conversations automatic: Explain chatbots, set rules, and provide quick, automated responses. Getting useful information regulates the quantity of conversations, the closing times, the most frequently asked questions and many more. The WhatsApp API offers a 24-hour messaging feature. If a customer contacts you, your business has twenty- four hours to respond. After that, one can only reply by sending planned messages. It concerns messages that WhatsApp has approved.

4. To find out how your team may start using the WhatsApp Business API now, schedule a demo with one of our WhatsApp experts. How different users can use WhatsApp Business through the app You should join the beta if you want to use WhatsApp Business with multiple devices or users in an enterprise account. This is a simple process that takes only a few minutes. First, check out your WhatsApp Business app. To proceed, click the "more options" icon. "Dispositivos vinculados" was clicked. "Beta multidispositivo" pulse. "Unirse a beta" using Pulsa. Now that you've joined the program, you can connect other devices to your phone. It can also be done in the "Dispositivos vinculados" section. How to use WhatsApp Business with many agents using the API WhatsApp Business's API does not have its own interface. To use it, you'll need a customer service platform such as Trengo. You will be set up as an eye abrir and cerrar: Register in order to receive a free trial account. Connect your WhatsApp Business phone number to Trengo. Requesting the WhatsApp API You will have ten minutes to start using WhatsApp Business with your team. In the meantime, the Trengo team will help you go through the WhatsApp approval process. Añadir users It's easy and quick to set up Trengo to manage several WhatsApp Business users' accounts. Adding a new user, for instance, involves asking about minutes. The rights of a user are also known as "permisos de personal" when they are granted. There are four distinct types: Administrator of the account (You are authorized to invite new members, review the statistics, and manage

5. The conversations Supervisor (from managing conversations to viewing the contacts' conversation histories) User (You can also reply to the messages that have been assigned to you) User ligero (only able to assign conversations, but not reply to them) Assigning conversations to yourself or colleagues When you have a small team and a relatively low number of WhatsApp messages received, you and your team can manually assign messages to each other. This way, there will never be unanswered queries. When you have a large team or a high volume of incoming WhatsApp Business messages, assigning everything manually will be time-consuming. That's why you can automate this process. With the round-robin rule, all agents on your team receive exactly the same number of messages per day. Collaborate on WhatsApp Business conversations with multiple users A team that manages multiple WhatsApp Business users also needs to be able to communicate with each other. In a shared inbox solution for teams, this can be done by sending internal messages to each other, also called tagging. Collaborate on WhatsApp messages with multiple agents. Collaborate on WhatsApp messages with multiple agents. This way, you won't have to constantly switch between your WhatsApp Business messages and your team chat app to talk to your colleagues. Automate conversations with chatbots Customer support can be an overwhelming job, especially when it's busy. Before you know it, your response times are getting longer and longer. And that will hurt your customer satisfaction results. That's why a little automation never hurts. In Trengo, you can activate a WhatsApp chatbot that collects leads, answers common questions, and automatically forwards customers to the right colleague. So even if you collaborate with multiple users, messages will never go unnoticed.

6. Set up automatic replies when users are unavailable Another advantage of using Trengo to manage WhatsApp Business with multiple collaborators is that you can use automatic replies. Your customers will always receive a response, even outside of business hours. This is an important feature, especially since it is not possible to "close" your WhatsApp account outside of business hours. Customers can decide to send a message at any time of the day, which means there always has to be a response. Quick Replies for Your Entire Team You can also use Trengo to send quick replies via WhatsApp Business. With a quick reply, you can select standardized responses to questions you are frequently asked. This saves a lot of time. When multiple users are using WhatsApp Business, quick replies ensure that the entire company maintains the same tone and voice.

7. Deciding between the WhatsApp Business app and the WhatsApp Business API Choosing between the WhatsApp Business app and the WhatsApp Business API can be a bit complex at first. That's why we've created the following image to simplify the decision-making process. Case studies: How customer service, marketing, and sales benefit from using WhatsApp Business through Trengo How multi-agent customer service teams use WhatsApp Business Customer service teams using WhatsApp Business through Trengo will benefit from improved workflow. When a WhatsApp Business message comes in, you can fully automate the process of assigning it to the right user. You can do this by simply relying on keywords in the message or simply doing a random draw, ensuring that all users receive the same amount of work. If you wish, you also have the option to manually assign messages to the right colleague. Assign WhatsApp messages to colleagues Assign WhatsApp Business messages to your colleagues with the push of a button. When you need to discuss a customer query with a colleague, do so within the WhatsApp conversation. No need to switch to an external team chat. Collaborate with your team with Trengo Collaborate internally to resolve customer queries through WhatsApp Business. All customer service members have to answer frequently asked questions. “When will my package be delivered?” "What is your return policy?" "What are your business hours?" and so on. With Quick Replies, both you and your team can answer these questions with the click of a button. This saves you time, while giving customers an answer in the blink of an eye. Automatically send a CSAT survey after a conversation ends. Plus, track average response time, total number of conversations, and how long it takes for employees to respond to questions. How Marketing and Sales Teams with Multiple Agents Use WhatsApp Business

8. If you're in digital marketing, you're probably familiar with click-to-WhatsApp ads. These are ads that redirect people who click on them to a WhatsApp chat with your business. It's a great way to start a WhatsApp Business conversation with potential customers and collect leads. Using the right WhatsApp settings, your sales team receives notifications to pick up these WhatsApp Business messages right away. Every lead that comes in needs to be qualified. This process can be time-consuming for your sales team. With Trengo, you can automate this process by creating a no-code bot. The bot asks a couple of multiple-choice questions to learn more about the customer. Think about country, company name, company size, etc. Afterward, it knows exactly which sales agent the conversation should be referred to. You can also go one step further and allow the entire buyer's journey to take place on WhatsApp. Here's an example: Inspiration: How Trengo users manage WhatsApp Business with multiple devices and users How Hubo manages a WhatsApp Business number with over 130 stores Dutch retail giant Hubo has over 130 stores spread across the Netherlands. All of them can be accessed via the same WhatsApp Business number on their website. All incoming messages are automatically forwarded to the right place. This means they can communicate a WhatsApp Business number in all their marketing while ensuring that customers are contacted at the right location. If you want to offer the same service as Hubo, follow these steps: Connect your WhatsApp Business number to Trengo. Activate the locator to ensure that messages are going to the right stores. Communicate the WhatsApp Business number in all your marketing actions. How the team at Muntstad car dealership provides fast and efficient service via WhatsApp Business A while back, we spoke to one of the largest car dealerships in the Netherlands about why and how they use a shared WhatsApp Business account. The company receives around 900 new enquiries via WhatsApp Business every month. By adding WhatsApp Business as a chat on their website, customers can always contact them. MUNTSTAD Testimonial on Trengo Muntstad is a large company, with multiple customer-focused teams. Instead of having to check every incoming WhatsApp message and forward it manually to the right team, they have automated this process in Trengo to allow for an efficient process for multiple users. They have created rules that automatically tag incoming WhatsApp messages, based on certain keywords. An example of a tag they use is “after-sales enquiry”. Messages with this tag can then be picked up by the after-

9. sales team. This allows them to work together efficiently to respond to WhatsApp Business messages with multiple users. Learn more about how Muntstad offers customer support through WhatsApp Business Start managing WhatsApp Business with multiple logins So, can WhatsApp Business be used by multiple users? Yes. The API ensures that WhatsApp Business with multiple users is made easy. Ready to start using the WhatsApp Business API? With Trengo, you can start managing your WhatsApp Business messages with multiple users in no less than ten minutes after signing up. Request a free demo Read everything there is to know about WhatsApp Business multiple users: How to manage multiple WhatsApp Business accounts in one view The ultimate guide to succeeding in your WhatsApp business WhatsApp Business Pricing Company name : WhatsApp Blasting Website: https://www.blastingws.com Email: mailto:info@blastingws.com Phone: 639858085805 Whatsapp: 639858085805 Telegram: https://t.me/latestdat Company Address: Blk 34 Lot 5 Easthomes 3 Subd Estefania, Bacolod City, Philippines,6100 Thank you Thank you