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Nimus Technologies

Nimus Technologies helps organisations work smarter with Microsoft solutions and effective digital marketing. Our team specialises in Dynamics 365, Power Platform, Power BI, SharePoint, Azure, and .NET. We also support business growth through SEO, social media marketing, content, PPC and reputation management, delivering real and measurable results.

Nimus
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Nimus Technologies

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  1. NIMUS TECHNOLOGIES WWW.NIMUSTECH.COM contact@nimustech.com

  2. Who We Are We offer end-to-end solutions that help businesses grow both internally and online. Our Microsoft technology services including Power Platform, Microsoft 365, SharePoint, Dynamics 365, Business Central, .NET, Azure, and DevOps are designed to streamline collaboration, and boost productivity across teams. operations, improve Alongside this, our digital marketing services SEO, PPC, SMM, content marketing, ORM, and link building focus on strengthening your online presence, attracting the right audience, and driving real, measurable results.

  3. OUR CORE SERVICES ? Microsoft Office 365 ? MS Business Central ? Microsoft Power Platform Teams Outlook Exchange OneDrive Power Apps Power BI Power Automate Power Pages Finance Supply Chain Sales ERP Implementation Digital Marketing Services ☁ Microsoft Azure Services ? Microsoft .NET Technologies Search Engine Optimization Social Media Marketing Content Marketing Custom App Development API Integration Azure Logic Apps Azure Functions API Management DevOps

  4. INDUSTRIES WE SERVE INDUSTRIES WE SERVE INDUSTRIES WE SERVE Manufacturing Construction Healthcare TEAM NT Logistics Financial Services We streamline businesses and improve their workflow by bringing a technological change in their workflow by introducing Microsoft solutions with the help of certified experts. Retail Food & Beverages Real Estate Pharmaceuticals SERVING 100+ CUSTOMERS

  5. OUR PROJECTS Construction CRM ? Industry: Construction ⚠ Before: Business Challenges 50% Manual tracking using Excel sheets Scattered documents across multiple tools No centralized communication or follow-ups Manual coordination causing delays & errors Reduction in Manual Effort ?After: Business Impact Custom Construction CRM implementation Mailchimp integration for automated campaigns Attach2Dynamics for in-CRM document management SharePoint workflows for seamless collaboration

  6. BUSINESS INTELLIGENCE WITH POWER BI ⚠ Challenges • No real-time visibility into performance data • Reports were scattered & time-consuming to prepare ?Solution Designed Power BI dashboards for sales, revenue & operations Connected with CRM & ERP for live data CUSTOM DASHBOARD Role-based filters for executives, managers & staff

  7. COPILOT FOR CUSTOMER SERVICE AI ⚠ Challenges Copilot Suggestion High average handling time (AHT) due to manual processes High escalation rate for repetitive and complex queries Delayed response times during peak hours Low customer satisfaction (CSAT) due to slow resolutions Agent Customer Auto Summary to CRM Case Resolved Increased agent productivity Faster resolution & happier customers 20% 15% boost in CSAT score Reduced escalation rate by 10% reduction in Average Handle Time IMPACT

  8. TICKETING & SALES CRM ⚠ Challenge • No single system to track leads, ticket sales & customer engagement • Manual follow-ups caused delays • Limited visibility into sales pipeline ?Solution Integrated with Seamless.AI → prospect data enrichment Implemented Dynamics 365 Sales CRM for central tracking Integrated with ActiveCampaign → automated email journeys

  9. SERVICE AUTOMATION WITH POWER AUTOMATE Manager Approval Request Submitted ⚠ Challenge • Manual approval processes delayed service requests • Employees spent extra time on repetitive tasks Service Completed ? Solution • Built automated workflows in Power Automate Automated Notification • Integrated notifications via email & Teams • Manager approvals tracked in real-time

  10. OUR CLIENTS

  11. NIMUS TECHNOLOGIES THANK YOU CONTACT INFORMATION: +91 76960 06333 contact@nimustech.com Office no. B-919, Bestech Business Tower, Mohali 160062 nimustech.com

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