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Central Reservations Hotel Presentation

Central Reservations Hotel Presentation Hotel Images Hotel Overview Every hotel tells a story….

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Central Reservations Hotel Presentation

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  1. Central Reservations Hotel Presentation

  2. Hotel Images

  3. Hotel Overview Every hotel tells a story…. While Hotel Monaco aims to show you “Great Taste”, it’s your taste buds we especially want to impress. From deep-dish pizzas to Vienna Beef hot dogs, Chicago has long been known as a city of edible delights – a veritable food lover’s paradise. Echoing the traditions of our city, we aim to serve you with great taste during your stay. The Hotel Monaco, a Chicago four star luxury hotel and part of the collection of Kimpton Hotels, is nestled in the energy and excitement of the thriving city of Chicago, a place where thousands of people visit every day. Indulging in the cultural attractions of Chicago, meeting for important business of the day or inspiring industry events of the year, something happens every hour of every day. And after a long day of meetings, shopping or sightseeing, visitors want to return to a stylish downtown Chicago hotel.

  4. Local Area Map Hotel Monaco Chicago is located in the heart of downtown Chicago near the theater district. Steps from both sister properties, the Hotel Allegro and Hotel Burnham. Centrally located, making it convenient to travel anywhere downtown!

  5. Our Neighborhood In our neighborhood, you'll discover: • Theatre District • Millenium Park • McCormick Place Convention Center • Lake Michigan, Navy Pier • Magnificent Mile Shopping • City Hall • Chicago’s Financial District • Lyric Opera House

  6. Our Neighborhood - continued In the beautiful city of Chicago, you'll enjoy: • World Famous Theatres such as the Cadillac Palace Theatre, Ford Oriental Theater, LaSalle Bank (formerly the Shubert Theatre), Lyric Opera, Steppenwolf, Comedy from tomorrow’s stars at Second City. • Family friendly destinations like the Shedd Aquarium, Museum of Natural History, as well as Museum of Science and Industry, Adler Planetarium, Children’s Museum at Navy Pier, • The Ultimate Sports Town! Chicago is home to NFL’s Chicago Bears at the newly renovated Soldier Field. For Baseball fans we have the White Sox and Cubs at US Cellular Field and Wrigley Field or catch Bulls Game at the United Center.

  7. Dining Located in the center of the Loop on the Chicago River's south bank, South Water Kitchen offers an ideal destination for locals and visitors alike. Stop in for a bite before or after the performance at one of the nearby Theater District venues or while shopping on nearby State Street and the Michigan Mile. In a tribute to the kitchen as the center of home, South Water Kitchen recalls when the family meal was the most important time of the day and provides a connection to this American heritage. You'll find straightforward American favorites served with a modern touch. Hours of service:Breakfast: Monday through Friday, 7:00am to 11:00amSaturday and Sunday, 7:00am to 11:00pmLunch: Monday through Friday, 11:30am to 2:30pmDinner: Daily, 5:00pm to 9:00pmBar Menu: Monday through Sunday, starting at 2:30pmWeekend Brunch: Saturday and Sunday, 7:00am - 2:30pm

  8. Room Descriptions Hotel Monaco Chicago Accommodations Define Urban Luxury With bold colors and fabrics developed specifically for the guestrooms and suites. Each room offers complimentary WIFI and Sony CD Stereo, Serta Presidential Plush Mattresses, as well as an iron and ironing board. We also feature L’Occitane bath products. The business traveler will appreciate wired and WiFI Internet access, two-line direct-dial telephones, voice mail and modems. When it’s time to relax, guests can enjoy one of our suites with a 2 person Jacuzzi tubs, CD players, and 42” flat screen plasma TVs.

  9. Room Types 192 French Deco inspiredGuest Rooms and Suites • King Deluxe Guestroom (KGDX) – One King bed, 332 sq ft, max occupancy of 2 adults, some rooms accommodate a rollaway. • Queen Queen Guestroom (QNQN) – Two queen beds, 380 sq ft, max occupancy of 4 adults, some rooms accommodate a rollaway. • Mediterranean Suite (MEDS) – One King bed, 578 sq ft, max occupancy of 4 adults, has separation between the bedroom and living area.

  10. Room Amenities & Highlights • Complimentary morning coffee service. • Complimentary evening wine reception, a chance to relax and unwind after a busy day. • Round-the-clock room service provided by South Water Kitchen, a fine dining restaurant located adjacent to the hotel. • Fully-equipped free on-site fitness room with treadmills, stationary bike, elliptical machines and free weights; open 24 hours. Guest passes to nearby Crunch exercise facility can be purchased from our front desk for $10. • Spa services: In room services by Relax and Rejuvenate and off site we offer Spa Space, Hotel Monaco Chicago's preferred spa partner, featuring the latest luxury spa services. • Complimentary shoeshine service. • Complimentary morning newspaper. • Valet and laundry service available. • Secretarial and business services available. • "Tall Rooms" for those guests needing some extra space, including extra-long beds and raised showerheads.

  11. Meeting Space Flexible On-Site Function Space Our Chicago meeting facilities offer flexible optionsThe Hotel Monaco provides three elegant meeting rooms that can seat up to 180 or hold 250 for a reception. The Paris Room, a 2,700 square-foot rectangle with no pillars and a 900 square-foot pre-function area. This elegant room is perfect for a large Chicago wedding reception or other event with a number of guests. The Athens Room, a 960 square-foot room with one full wall of windows, offers some of the most stunning views of any meeting hall in Chicago. The Tokyo Boardroom seats twelve around a rich mahogany table with plush, comfortable chairs.

  12. Special Services & Highlights • Personalized room preferences and welcome amenities for members of the Kimpton InTouch guest loyalty program • Complimentary wireless high-speed Internet access in all guest rooms • Hosted evening wine reception in the living room of the hotel from 5 - 6 p.m. featuring Kimpton’s Wines of the World • Complimentary morning newspaper (including your choice of the Wall Street Journal, New York Times or a local paper) • Complimentary overnight shoeshine and valet/laundry

  13. Special Services & Highlights - continued • Valet parking with onsite secured garage (self-parking not available) • Full concierge staff on site to assist you during your stay • "Om Away From Home" yoga program with the Yoga Channel on every TV and a complimentary basket of accessories to use during your stay • "Forgot It? We've Got It!" essential travel items • We are a pet friendly hotel

  14. Business Travel - Key Selling Points • AAA, 4 Diamond Rating • Mobil, 3 Star Rating • 192 guestrooms & suites • 4,100 sq. ft. of divisible meeting space on-site • Large living room with a cozy fireplace Fine linens, comforters and pillows, plush animal-print terry cloth bathrobes • High-end bath amenities • Fully stocked honor bar with libations & treats • Hairdryer, iron and ironing board • Two line speaker phone

  15. Business Travel - Key Selling Points - continued • Complimentary newspaper • Concierge/Guest Services • Business services available on-site • Complimentary high speed internet access - both WiFi and hardwired • Nintendo games and pay per view channels • Twice Daily Housekeeping Service with Turndown upon request • South Water Kitchen for fine dining and after work cocktails

  16. Overcoming Potential Selling Challenges Caller Challenge #1: High Rate How to Sell Around It: Hotel Monaco Chicago offers guests premier accommodations and a location that is second to none for Loop business. The abundance of amenities and guest services make it a great value. Caller Challenge #2: Location – What is there to do? How to Sell Around It: Hotel Monaco offers guests the best of both worlds. Located within the heart of the Loop for business travelers. But we are also within walking distance of the world renowned Theatre District, as well as museums, restaurants and shopping famous the world over. Caller Challenge #3: Transportation How to Sell Around It: Hotel Monaco is located at the corner of Wabash and Wacker and is within walking distance to most attractions, however the “EL” train service runs daily at minimal cost through downtown Chicago and to both airports. In addition the concierge will be happy to assist guests with their transportation needs.

  17. Overcoming Potential Selling Challenges - continued • Caller Challenge #4: What is a Kimpton and Hotel Hotel Monaco? • How to Sell Around It:. • Kimpton is reputed as the “original” boutique hotel company in the United States.Since its inception in 1981Kimpton hotels has introduced a unique boutique hotel collection that hasset the trends and redefined the guest experience -- taking it to the next level. The Kimpton brand focuses on the original idea that "Every Hotel Tells A Story“. Our guests truly experience our story with our Star treatment and first class accommodations and amenities.

  18. HOTEL INFORMATION Hotel Monaco Chicago 225 West Wabash Chicago, IL 60601 Phone: 312-960-8500 Fax: 312-960-1883 Hotel General Manager: Nabil Moubayed Nabil.Moubayed@Kimptonhotels.com Director of Sales: Glenn Innes Glenn.innes@kimptonhotels.com Director of Revenue Management: Heather Richer Heather.Richer@Kimptonhotels.com Website:www.Monaco-Chicago.com Company website: www.kimptonhotels.com

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