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CTI Is Not Just For The Big Guys Naturally, I wondered if it had to do with release differences, but the sandbox was Spring '14 and production Winter '14. Salesforce is the most used lead-tracking and analysis system that is called for by companies ranging from startups to multi-usd 1billion enterprises. TeamCall for continues to be created to present customers the best possible telephony integration. Fixed XSLT translation bug that caused rapid-fire events to create the softphone disappear temporarily. Salesforce specializes CRM and cloud computing, however not situated on the technical aspects of telephony platform. Access the CTI