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A Collaborative Approach to Faculty Support: The Coulter Faculty Center

A Collaborative Approach to Faculty Support: The Coulter Faculty Center

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A Collaborative Approach to Faculty Support: The Coulter Faculty Center

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  1. A Collaborative Approach to Faculty Support: The Coulter Faculty Center Robert Orr Western Carolina University

  2. History of Teaching and Learning Support at Western • Carolina Colloquy • ICUT • 1988 - Faculty Center for Teaching Excellence • 1994 - merged with University Media Center and become Coulter Faculty Center for Excellence in Teaching and Learning • Integrated Technology into Faculty Center support • First online course developed (MPM) - international • Distance Learning support in Distance and Continuing Education • Computer Center - IT : Faculty Center - TLT UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  3. 2003 brings change • PriceWaterhouseCoopers report • Information Technology Division formed • Educational Technologies created from Faculty Center and Continuing Education staff • TLT and Distance Education technical support brought under Educational Technologies • Faculty Center focus primarily SoTL UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  4. Faculty Concerns • Faculty uncertain of service outlets • Conflict of approaches, IT vs Teaching and Learning • Spring 2004 Faculty Senate survey on technology support • Faculty wanted one place for teaching, learning, and technology support. • Grounded in academics UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  5. Information Technology Assessment • Engaged Faculty Senate Chair and Computer Science Faculty member • Associate CIO with Faculty Center background appointed for Educational Technologies • Interviewed 98% of academic departments • Faculty desired one place for services • Faculty needed distance learning/ WebCT support • High demand for digital media support • Faculty prefer hands-on approach UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  6. Fall 2004 – Spring 2005A team is formed • Distance and Continuing Education, Dean Pat Brown • DE expanding rapidly - faculty training • Concerned with quality • Faculty Senate Chair, Newton Smith • Representing faculty concerns • Interest in improving student learning outcomes UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  7. Fall 2004 – Spring 2005A team is formed • Director of Faculty Center, Alan Altany • Preserving SoTL initiatives • Supporting faculty learning communities • Associate CIO, Bob Orr • Meeting technology support needs of faculty • Integrating technology into curriculum development • Associate Vice-Chancellor for Academic Affairs, Beth Tyson-Lofquist • Appointed by Provost to oversee Faculty Center • Concerned with responding to faculty needs UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  8. Development Stage Spring 2005 • Focused on creating “one stop” for faculty support • Brainstorming possibilities • Determined existing resources • Determined what other available resources could be marshaled • Decided what else was needed • Developed organizational chart based upon services to support seven dimensions of teaching • Outlined a two-stage implementation plan UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  9. Recommendations • Faculty support for TLT and DE in Coulter Faculty Center for Excellence in Teaching and Learning • Combine staffing from Educational Technologies with Faculty Center • New positions • New Interim Director • Two instructional designers, one DE, one AA • Two half-time senior faculty fellows supported by AA • Nine staff members from Educational Technologies • Eight new faculty fellows (one course release) funded by DE UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  10. Changes • Coulter Faculty Center dual reports • Vice-Chancellor Academic Affairs • Associate Chief Information Officer • Retains teaching and learning focus • Integrates Information Technology • Services in one place - Faculty see seamless solution • Management deals with bringing together resources and sorting out differences of approach • Dual funding streams UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  11. Changes • Interim Director – Anna McFadden hired following internal search • Advisory Council being re-energized • Former director now focuses on developing national reputation as leader in SoTL as Senior Fellow • Senior Fellow for planned activities to be named • Educational Technologies staff beginning transition • Instructional designer positions advertised soon • Eight faculty fellows coming on-board UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University

  12. Phase II • Addition of Instructional Designer for Assessment • Addition of Instructional Designer for Engagement • Faculty Center assumes major role in Quality Enhancement Plan UNC CAUSE - November 8-10, 2005 - Wilmington, NC Robert Orr, Western Carolina University