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E-commerce is buying or selling things through an online platform. This includes raw material, products, or any kind of goods and services being bought or sold by a consumer, retailer, or a business. It is just somebody selling anything to somebody through an electronic medium.
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COVID-19 Impact ON E-commerce Sales and Supplies
E-commerce is buying or selling things through an online platform. This includes raw material, products, or any kind of goods and services being bought or sold by a consumer, retailer, or a business. It is just somebody selling anything to somebody through an electronic medium. This shows that E-commerce can be done in different types such as business to business, business to consumer, or consumer to consumer. Classification of these types depends on the behavior of the buyer and the seller. E-commerce was not very known to people earlier, however, because of the innovation and technology taking place in recent years, E-commerce became known to people. • BIOTIN BENEFITS | AMC
A Tough Period for Online Stores NEXT • E-commerce store owners have been trying really hard to gather customers. Although people know about E-commerce now, they are not ready to switch from a physical store to an online store because of some reason. This includes the lack of things physically present at the time of order, the risk of not getting the desired product, the risk of money as many E-commerce stores demand online payments, etc. • All of these combined with other factors did not let the customers buy from an online platform. Regardless of this, Esource Parts have been serving the people for more than a decade now. It is solely an E-commerce business but due to its remarkable performance, people have been using it since the beginning.
24/7 ONLINE SUPPORT It is valued mainly because of its services such as fast delivery, wholesale prices, and 24/7 online support. One of the reasons people reject online shopping is because they feel like there is no one to answer their queries. Esource Parts consider these queries important and answer them with their 24/7 online support available for customers.
Increased Demand for All Goods • The E-commerce industry is classified according to products including grocery items, electronics, healthcare and beauty products, and others. It is true that the COVID-19 has positively affected the E-commerce stores, but this may not be the case for the whole industry. Grocery products that were hardly sold on E-commerce stores are now the most demanding items. • Electronic items that were ordered frequently are now experiencing a fall in demand because of low or no income of people. As people are told to stay at home, beauty products faced a decline in their demand too. E-commerce stores are experiencing a drop in casual shopping as well.
Officially Declared a Pandemic • The COVID-19 was officially declared a pandemic by the WHO and they asked the people to use hand sanitizers, hand soaps, face masks, etc. People responded to this situation by stocking up medical items like hand sanitizers, soaps, face masks, and household essentials such as toilet paper, bread, etc. • The only option left for them is to produce it on their own or buy from a local supplier at high prices. This resulted in a noticeable increase in price that made the E-commerce stores lose their customers.
As a large number of people approached E-commerce because of the COVID-19, online stores have established themselves and made sure to provide better services so that they would not lose their customers even after the pandemic is over. • It is not only about serving the customers, but E-commerce stores should make sure to serve them in the best possible way. Esource Parts makes sure to follow all the SOPs while they work during the pandemic. All of their employees understand the need for masks, sanitizers, and social distancing and they follow them to save themselves and to save their customers as well.
