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Service CRM and Sales CRM: Definition, Differences and Benefits

SalesBabu CRM are a cost effective cloud based CRM vendor who have been providing the best features and functionalities in their On-demand Sales Force Automation (SFA) and After sales- Service CRM Software. The Sales and After sales CRM brings the entire communications to a single platform.<br>

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Service CRM and Sales CRM: Definition, Differences and Benefits

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  1. Service CRM and Sales CRM: Definition, Differences and Benefits SalesBabu CRM for Enterprise business and startups

  2. Contact Us: M: +91 9611 171 345 What is Service CRM? Service CRM is a business tool that manages the after sales services or support required by the customers. The service CRM helps the customer service reps to build a good relationship with the customers as you can reach out to your customers on time. The implementation of a service CRM provides entire customer data like - customer info, billings, notes and requests etc which makes it easy for them to create a quality experience for the customers. Website: www.salesbabu.com Email: sales@salesbabu.com

  3. Contact Us: M: +91 9611 171 345 What is Sales CRM? Sales CRM is a business tool that manages the entire sales process in an organised criteria. From acquiring leads to the close of a sale, the sales CRM helps sales reps to carry out their sales activities efficiently. Website: www.salesbabu.com Email: sales@salesbabu.com

  4. Contact Us: M: +91 9611 171 345 Benefits of using Service CRM in your business 1. Real time data availability 2. Data accuracy 3. Contact Management 4. Increases customer satisfaction 5. Automated support schedule 6. Service case management Website: www.salesbabu.com Email: sales@salesbabu.com

  5. Contact Us: M: +91 9611 171 345 Benefits of using Sales CRM in your business 1. Automated sales process 2. Streamline sales process 3. Understand the bottlenecks 4. Monitor sales reps Website: www.salesbabu.com Email: sales@salesbabu.com

  6. Contact Us: M: +91 9611 171 345 Features of Service CRM 1. 1. Complaint Management Complaint Management 2. 2. AMC Management AMC Management 3. 3. Warranty Management Warranty Management 4. 4. Spare Part Consumption Management Spare Part Consumption Management 5. 5. Service Quotation Management Service Quotation Management 6. 6. Installation Management Installation Management Website: www.salesbabu.com Email: sales@salesbabu.com

  7. Contact Us: M: +91 9611 171 345 Features of Sales CRM 1. 1. Sales Force Automation Sales Force Automation 2. 2. Sales tracking system Sales tracking system 3. 3. Lead tracking Lead tracking 4. 4. Sales forecasting Sales forecasting 5. 5. CRM Analytics CRM Analytics Website: www.salesbabu.com Email: sales@salesbabu.com

  8. Contact Us: M: +91 9611 171 345 How does Service and Sales CRM work for you? Once the lead enters the system, the phone calls, emails, social media networks, SMS and chat comes to a single platform until they remain your customer. The 360 degree customer details helps your sales reps and customer service reps to manage customer details, preferences and necessities with a single click. Your reps need not have to spend hours together to prepare reports every week or month. The CRM system itself provides automated reports and MIS which saves the time as well as the efforts of the reps. Therefore, it aligns various departments of your company to work together as a team. Website: www.salesbabu.com Email: sales@salesbabu.com

  9. Contact Us: M: +91 9611 171 345 Thank you for Visiting Us Read More Improve your Business Profitability Customer Service: How to Win Back Lost Customers Inventory Tracking Software Grow Your Business ➢ ➢ ➢ ➢ Our Address SalesBabu Business Solutions Pvt. Ltd. No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092 Tel: +91 9611 171 345 , Mobile: +91 9341 323 571 E-mail: sales@salesbabu.com Website: www.salesbabu.com Copyright Reserved @ 2019 SalesBabu Business Solutions Pvt Ltd.

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