1 / 11

What can Online CRM System do for my Business?

Customer Relationship Management (CRM) is business software that helps individuals and teams streamline and maximize their sales efforts and customer communications.<br>

SalesBabuCRM
Télécharger la présentation

What can Online CRM System do for my Business?

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. What can Online CRM System do for my Business?

  2. Contact Us: M: +91 9611 171 345 What is CRM (Customer Relationship Management)? Customer Relationship Management (CRM) is business software that helps individuals and teams streamline and maximize their sales efforts and customer communications. Do not consider CRM, simply an address book. It empowers your sales team to build relationships more effectively and provide the best customer experience from evaluation to purchase and beyond. In the past, only the largest business houses could afford CRM software, and it was complicated to learn and implement. Today, businesses of all sizes have access to easy-to-use, affordable cloud CRM software options. Website: www.salesbabu.com Email: sales@salesbabu.com

  3. Contact Us: M: +91 9611 171 345 What can CRM system software do for me? In the beginning when your business first started, tracking customers by email, address books and spreadsheets made sense. But now your business is growing and more growth means more opportunity to change how you run your company. Right now: ■ ■ ■ ■ Excel sheets (Spreadsheets) are not an easy task to update, interpret, and keep in sync with your team. Valuable customer information sits in your employees’ inboxes. Notes are thrown away and it gets lost. Customer communication is uncertain between your employees. The actual complication is that your most critical data is spread across multiple people and systems, making it tough to leverage your information and collaborate on the sales team. Website: www.salesbabu.com Email: sales@salesbabu.com

  4. Contact Us: M: +91 9611 171 345 An Online CRM Solution helps you and your team… #1 Consolidate all your data into a centralized, easy-to-access location A cloud-based CRM software centralizes your customer data so that everyone at your company can access all the information they need from a single platform. Contact information You have all the information about the customer – email addresses, phone numbers, mailing addresses, websites, and social media accounts. Communication history Track all interactions through phone calls, email, online chats, and customer support tickets. Customer history Reference the period of customer relationships, purchasing history, and how customers find your business. Website: www.salesbabu.com Email: sales@salesbabu.com

  5. Contact Us: M: +91 9611 171 345 #2 Sell more, faster For sales reps, having to do manual data entry is one of the biggest productivity-killers. Online CRM software automates many of these repetitive admin tasks so your team can spend less time doing data entry and more time selling. A cloud CRM system also helps you build a standardized sales process, which gives your team a step-by-step guidance for closing deals and helps to reduce the length of your sales cycles. With a sales process, you can… Constantly enhance your sales methods. Sales processes presents the information (data) you need to identify the root cause of stalled deals, take steps to address the issues, and makes sure that your team focuses their efforts on the most revenue generating activities. Precisely predict your sales Having a precise sense of win rate allows your sales managers to dependably forecast how many sales their team will close from a given number of leads and set realistic revenue goals. Website: www.salesbabu.com Email: sales@salesbabu.com

  6. Contact Us: M: +91 9611 171 345 #3 Stay focused on your customers By having access to valuable information on customer behavior and interest, your sales reps can pursue to target the right opportunities at the right time or collaborate with your marketing team to deliver targeted and useful content to your prospects. Selling becomes a more personalized experience with a focused approach. Key information in your CRM system also helps you anticipate your customer’s needs before they reach out to you, and your support team can keep your customers happy by solving their problems as soon as they arise. Website: www.salesbabu.com Email: sales@salesbabu.com

  7. Contact Us: M: +91 9611 171 345 CRM promotes sales Sell smarter Online CRM software empowers sales reps to manage their deals and conduct entire sales communications from a centralized location. By implementing cloud CRM platform and integrating it with your organization’s business tools—including email, calendar, and marketing automation software—your sellers don’t have to waste time and effort switching back and forth between programs. Best CRM software also provides complete insight into the status of every sales deal in progress and support sales managers train their team, establish sales quotas and track performance of individual sales man. Never drop the ball With a CRM on mobile, you can automate reminders to reach out to leads at the right time for your sales team so that potential customers are never lost. Getting alerts for the upcoming actions for every deal eliminates the guesswork and stress from a sales rep’s day. Website: www.salesbabu.com Email: sales@salesbabu.com

  8. Contact Us: M: +91 9611 171 345 CRM supports marketing See how prospective customers are finding you CRM software India – supports and assists you to track how prospects find your business over an online search, trade shows, or precise marketing campaigns. So that you can determine where you’re getting the large return on your marketing investment. Your marketing team can better understand your prospects’ concerns and generally asked questions, by having access to your company’s sales interactions. And then use this information to create more relevant content. Customers engagement CRM on mobile captures valuable data that marketing team can use to nurture prospects into customers. Best CRM software also integrate with multiple marketing tools so that marketers can create effective email nurturing campaigns, forms, landing pages, and advertisements to keep prospects moving steadily through the sales funnel. Website: www.salesbabu.com Email: sales@salesbabu.com

  9. Contact Us: M: +91 9611 171 345 CRM supports customer support/service Personalize the customer experience With an online CRM system, you can know the history of previous conversations with each customer and it empowers your support/service team to deliver great customer service every time. Cloud CRM platform provides access to detailed customer notes and interactions and lets your support team see the person working on each ticket. Quickly solves customer issues Swift response times to support requests means a more satisfying and delightful customer experience. To make this happen, important customer data needs to be a click away. Cloud based CRM software links crucial customer information —including purchase of products, previous interactions and customer history to each support ticket; so that your support team can solve customers’ issues faster and more effectively. Website: www.salesbabu.com Email: sales@salesbabu.com

  10. Contact Us: M: +91 9611 171 345 CRM comforts Business Leaders Measure, analyze and expand your business Having access to important data on sales opportunities, it’s trends and forecasts are very important for crafting your company’s short-term and long-term action plans. Business leaders can use online CRM data to analyze and identify which markets and products are the most profitable and evaluate how to plan strategy in order to achieve those goals. Boost team performance Business leaders can do a health-check of their business with an online CRM platform having access to complete data and whether or not each team is on track to reach department goals. With real-time sales reports (MIS – Management Information System) can help company leadership identify inefficiencies in the sales process, ROI for marketing campaigns, and if any customers aren’t receiving proper support. Website: www.salesbabu.com Email: sales@salesbabu.com

  11. Contact Us: M: +91 9611 171 345 Thank you for Visiting Us Read More Improve your Business Profitability Customer Service: How to Win Back Lost Customers Inventory Tracking Software Grow Your Business ➢ ➢ ➢ ➢ Our Address SalesBabu Business Solutions Pvt. Ltd. No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092 Tel: +91 9611 171 345 , Mobile: +91 9341 323 571 E-mail: sales@salesbabu.com Website: www.salesbabu.com Copyright Reserved @ 2019 SalesBabu Business Solutions Pvt Ltd.

More Related