Simple Is Good - How to Get Positive Reviews
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Here is exactly what we do, using our SimpleUP! platform:<br><br>Automatically ask every customer to rate their recent experience with you.<br>They disclose their sentiment by selecting 1 - 5 stars.<br>For customers selecting 1-3 stars, we assume negative to maybe luke-warm or neutral sentiment - in these cases our next action is to take them to a feedback form where they can air out their concerns and let you know why they feel the way they do. For customers who select 4 to 5 stars, we ask them for a public review on Google or Facebook.
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Simple Is Good - How to Get Positive Reviews
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