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TIG - IT Managed Services

TIG is the leading managed services provider in London and offers the best solutions for managed services, cloud & connectivity, and transformational services to all clients. We at TIG are Microsoft Azure specialists and we have been providing award-winning services with our expert team that can plan an excellent managed and transformational services platform that helps our clients improve their IT performance.

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TIG - IT Managed Services

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  1. TIG is a digital transformation company. We are driven to enable our customers to be leaders in their markets by being more innovative and agile in their core business. We believe that technology transforms the customer experience in a digital world so we help companies to be better by helping them excel on their own journey. Advanced thinking that propels your business forward: Make it smarter, speedier, fit for the future.

  2. Cloud Services: Private, Public or Hybrid TIG offer cloud services according to your business; Private, Hybrid or Public. All managed by our 24/7 support managed services team and transformational services ensuring your move to the cloud is seamless. All you need to do is pick the best cloud option for you and we can do the rest.

  3. Managed Services and IT Security Service Provider Our IT Managed Services is all about outstanding customer service combined with powerful insight, leading-edge, and reliable technology making TIG the obvious choice of partner for Managed Services Providers (MSP).  With our enterprise class technology and technical skills we will ensure your systems, are always in good hands.

  4. Why are our Managed Services unique? • Typical P1 Response SLA is just 15 minutes • Bespoke dashboards allowing customable desktop overview of current and historical service stats • CSIP (Customer Service Improvement Plan) – constantly improving your service • 24/7/365 support, server and device monitoring in 2 locations • Partnerships with tier-1 vendors • 84% of incidents are resolved on the 1st call • Each customer has an allocated Service Delivery Manager • Increased business productivity, with our expert guidance we will provide better performance, uptime and cost efficiency for your business • ITIL aligned • P6 VIP priority – allowing every ticket to be treated with high priority • We are Service Desk Institute Gold members ‘We can help your business reach peak performance levels, whilst being agile and secure.’

  5. Transformational services: Creating your competitive advantage Our Transformational solutions ensure that your business moves more efficiently, cost-effectively and intelligently towards its strategic goals. Whatever the goal. To save money, streamline the business or to become more agile or secure. TIG has the solution.  • Our most popular transformations are: • Infrastructure and solutions audits • Business continuity and disaster planning • Cloud and connectivity • Unified communications • Virtualisation • Networking and security • BYOD and mobile strategy • Business intelligence 'Our trusted expertise, insight and experience delivers technology that will drive your business forward.'

  6. Benefits of TIG’s Transformational Services • Highly skilled and accredited technical consultants • Proven track record of successful solutions • Tried and tests innovative solutions • Partnership with vendors such as Microsoft, VMware and Citrix • We have 100% success rate on delivery of projects • Over 73,030 project hours delivered in the last 12 months

  7. We're here to help Experience our award winning customer service. Have a question? Use the contact details below and we’ll do our best to help. Head Office TIG4th Floor, Edward Hyde House38 Clarendon RoadWatfordWD17 1JWUnited Kingdom Other Locations Our London Office: 1 Fore Street, London, EC2Y 9DT Contact Info Sales Line:+44 (0)208 371 6450 Tech Support Line:+44 (0)208 371 6464 Sales:info@tig.co.uk http://www.tig.co.uk/

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