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Call Center Services Miami | Visionary Solutions Inc

Are you looking for the best call center service provider that can help you with customer support as well for growth and productivity of your business? Visionary Solutions Inc is one of the best omnichannel call center services provider with global facilities and locations in Miami, Florida.

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Call Center Services Miami | Visionary Solutions Inc

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  1. VISIONARY SOLUTIONS INC Call Center Services In both B2B and B2C environments, taking the right approach to connect with your clients create effective results.

  2. CALL CENTER Most other call center companies have a template into they use for ach business that uses their services. Visionary is different because we create a customized plan for each customer. We take our customers' vision and create the ideal call center reality for them. https://visionarysolutionsinc.com/

  3. CALL CENTER SERVICES INBOUND AND OUTBOUND TELEPHONE SALES With our inbound service, our skilled and dedicated agents provide a solid, high-converting first interactions for your company. Our outbound agents undergo rigorous training to directly reach out to customers and new leads to make a sales.

  4. OUTBOUND CALLBACKS Over 60 percent of consumers feel that even one minute of hold time is too much. Most companies are not able to dedicate more staff to taking calls. Call volume spikes are common, meaning that hiring additional employees often leads to higher agent idle time and increased cost at other times. Our specialist call-back technology is the best method to eliminate the need for customers to wait in the queue. During periods of long holding times, customers can opt to have one of our customer service agents call them back. Your customers benefir from no wait times and your company benefits from reduced call abandonment rates.

  5. LIVE TRANSFERS In a sales environment, connecting with an interested prospect within 1 minute can increase conversions by 391%! We have agents dedicated to live transfering customers and leads ensures that your skilled staff handles a higher percantage of quality leads. In the instance of support tickets, our trained agents can reduce your in-house staff’s workload by up to 90% by sieving through easily resolved cases. PRE-QUALIFICATIONS Qualifying leads can be one of the most time-consuming and cost-intensive parts of running a business. Our fine-tuned lead generation criteria ensures can be sure you’re only reaching out to interested, qualified prospects that are ready and willing to listen to what you have to say.

  6. ORDER TAKING AND PAYMENT PROCESSING Visionary Solutions ensures that your products reach the customers within the scheduled time. Your skilled employees will not be inundated by queues of customers demanding to know how far their order is along the delivery process. The customer makes the order/call for the products they want to purchase. We then feed in the order details into your database for processing the order and log records transactions in the event of damages and returns.

  7. Talk to us! CONTACT INFORMATION EMAIL info@vscinc.com PHONE +1 877 220 1609 OFFICE ADDRESS 801 Brickell Ave #900 Miami, FL 33131

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