Staff Care Coordination Team

1. Staff CareCoordination Team In partnership with: Employee Assistance Program Social Work Division Strong Commitment Medical Center Chaplaincy Nursing Practice Human Resources University Intercessor

2. Supporting thehelping professional byserving as a catalyst to motivate employees to better manage theirown self care

3. An interdisciplinary resource to coordinate support efforts for:  Faculty  Staff  Med Center leadership

4. When caring for others, we often forget to take care of ourselves.

5. The Team offers Individual support  Small group sharing experiences  Retreat facilitation  Rituals and memorial services after a loss  Guidance on communication issues  Stress management  Self-care skill development

6. Benefits  Improves staff/patient interactions  Increases team efficiency and productivity  Reduces staff burn-out  Addresses compassion fatigue  Encourages personal development

7. Services Guidance with:  Communication issues  Stress management  Self-care skills  Change  Team development

9. Nationally $300 billion is spent annually on stress related compensation$7,500 per employee

10. Contributing Factors Increased handling of information  Longer work hours to meet productivity goals  Less job security  Workforce diversification  Pressure on both men and women to balance work obligations with familyresponsibilities Information from the National Institutes for Occupational Safety and Health and the American Psychological Association

11. Stress RelatedHealth Problems  Heart disease, cancer, lung ailments, • accidents, cirrhosis of the liver, and • suicide  Immune response and deficiency syndromes  Memory loss  Obesity

12. Common Staff Stressors Interpersonal encounters  Exposure to loss and grief  Staff conflict  Workplace change  Workplace demands and expectations  Work life balance  Compassion fatigue

13. Stressed Employees are:  Less creative and closed to change  More likely to be a drain on productivity and competitiveness in the workplace  Burned out (25-40% stress related )  Prone to depression which is becoming the leading occupational illness of 21st Century

14. Management of Stress  Reduces absenteeism  Reduces health insurance costs  Improves employee productivity  Improves employee retention

15. What you can do…  Acknowledge your employees and the work they do  When a significant event occurs, ask for support from the Staff Self Care Coordination Team  Asking for support for you and your employees can lead to decreased stress for everyone

16. To request our services or to talk about how to meet staff support needs, feel free to contact any member of the team. We will mobilize available resources to meet your needs.

17. Staff Care Coordinating Team SOCIAL WORK DIVISION Kevin Coffey, Sr. Social Worker 275-7096 HUMAN RESOURCES Peg Lee, Manager, Medical Center 275-2537 Barbara Saat, Manager, River Campus 275-3874 CHAPLAINCY SERVICES Bill Reynolds, Associate Director 275-2187 UNIVERSITY INTERCESSOR Kathy Sweetland 275-9125 STRONG COMMITMENT Mary Berk 273-2215 EAP Joanne Dermady, Director 475-9807 Sigrid Adler, EAP Counselor 475-9318 Anne Lenox, EAP Counselor 475-0548 Lynda Spiegel, EAP Counselor 475-0853 NURSING Chris O’Brien, Nurse Educator 275-8200 Judi Walters, Psychiatric Consult Service 275-5655 Elizabeth Conderman, Nurse Leader 275-1867

18. Remember . . .“You are the window through which you must see the world.” -George Bernard Shaw