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Go Army Ed

Go Army Ed. Quick Start Training. Introduction. Soldier Quick Start Training GoArmyEd Introduction. 10. Introduction. Overview Course Objectives. GoArmyEd enables you to access and manage your Army Education benefits anytime and anywhere.

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Go Army Ed

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  1. Go Army Ed Quick Start Training

  2. Introduction Soldier Quick Start Training GoArmyEd Introduction 10

  3. Introduction Overview Course Objectives GoArmyEd enables you to access and manage your Army Education benefits anytime and anywhere. The Soldier Quick StartTraining course provides you with an overview of changes to Army Education. After completing this course, you should understand: • The process for requesting Tuition Assistance (TA) through GoArmyEd • Your responsibilities when using TA • The process for dropping and withdrawing from classes • How to access your Student Record • How to access advice and Self-help resources 11

  4. Module 1: GoArmyEd Overview Soldier Quick Start Training GoArmyEd GoArmyEdOverview 12

  5. Module 1: GoArmyEd Overview Overview GoArmyEd Overview This module provides an overview of GoArmyEd. It explains how GoArmyEd enables you to access your TA benefits anytime and anywhere. This module includes five topics: Topic 1:  Overview of GoArmyEd Topic 2: GoArmyEd Key Functions Topic 3: Soldier’s Responsibilities Topic 4: Summary 13

  6. Module 1: GoArmyEd Overview Topic 1: Overview of GoArmyEd What is GoArmyEd? www.goarmyed.com GoArmyEd is designed to be your one-stop location for managing your education and using TA benefits. GoArmyEd is a dynamic portal that automates and coordinates many of the paper-based processes conducted with your Army Education Center. 14

  7. Module 1: GoArmyEd Overview Topic 1: Overview of GoArmyEd What Does GoArmyEd Do? GoArmyEd enables you to use and track your TA online. • GoArmyEd is available to Soldiers in the Active Army, National Guard and Army Reserve components. This includes all Officers, Warrant Officers, and enlisted Soldiers. • Army Reserve Soldiers began requesting TA through GoArmyEd on 1 December 2009 for all TA-funded classes that started on or after 1 January 2010. • National Guard Soldiers began requesting TA through GoArmyEd on 1 August 2011 for all TA-funded classes that start on or after 1 October 2011. • TA is a benefit for voluntary, off-duty education programs in support of your professional and personal self-development goals. 15

  8. Module 1: GoArmyEd Overview Topic 1: Overview of GoArmyEd When Do You Use GoArmyEd? GoArmyEd enables you to view information in your Student Record anytime and anywhere. Access GoArmyEd to: • Request TA and register for classes 24 hours a day, seven days a week • Research and select schools, degree plans, class costs, and admission requirements • Access online advising tools to help you select classes that advance you toward your degree • Complete a TA Statement of Understanding (SOU) quarterly. 16

  9. Module 1: GoArmyEd Overview Topic 1: Overview of GoArmyEd When Do You Use GoArmyEd? (continued) • Cancel TA requests if you want to drop a class before the class starts; GoArmyEd automatically restores your annual TA ceiling when you cancel a TA request • Withdraw from classes that have already started, which may result in recoupment for TA (GoArmyEd automatically restores the refundable portion of your annual TA ceiling when you withdraw from a class and recoupment actions are taken for the non-refundable portion) • Access a version of your Student Record • View class grades that your school has posted directly to your Student Record • Call or submit cases to the GoArmyEd Helpdesk whenever support is needed 17

  10. Module 1: GoArmyEd Overview Topic 2: GoArmyEd Key Functions Navigation The GoArmyEd public page has Resource tabs and sub-tabs at the footer to help you find information. From the public page of GoArmyEd, some sections are: • GoArmyEd login section displays: • - Login • Retrieve lost user name/password feature • - Pop-up Blocker help • Deactivated Soldiers • can check if they can be reactivated • Student, School or • Supervisors may create/activate a GoArmyEd account GoArmyEd Helpdesk tab provides information on how to get assistance with GoArmyEd About GoArmyEd section displays a link to view a GoArmyEd video, learn more about GoArmyEd. About G-3/5/7 has been added. Message Center Provides various system messages Note: Additional tabs are available on your password-protected view of GoArmyEd to provide information not available in the general public view. 18

  11. Module 1: GoArmyEd Overview Topic 2: GoArmyEd Key Functions Navigation (continued) • From your password-protected view of GoArmyEd: • Top Tabs • GoArmyEd Logo: To return to the homepage • Helpdesk: To receive support and view training videos of the top processes in GoArmyEd • Logout: To close out your password-protected view of GoArmyEd • Alerts–Tailored messages appear regarding your GoArmyEd status. 19

  12. Module 1: GoArmyEd Overview Topic 2: GoArmyEd Key Functions Navigation (continued) • From your password-protected view of GoArmyEd: • Smart Links Section - • Commonly used Smart Links: Eight Smart Links selected by Headquarters Army Continuing Education System (HQ ACES) appear in this section • My Smart Links: Select three additional Smart Links to appear on your homepage • Message Center–Viewimportant and timely messages and information. • Helpdesk Cases–Select a case to track the status of an open helpdesk case and create new cases when seeking assistance. View closed cases to view a case resolution. • Training Resources–Access training and Step-by-step reference documents to view how to perform many common processes in GoArmyEd. 20

  13. Module 1: GoArmyEd Overview Topic 2: GoArmyEd Key Functions Navigation (continued) • From your password-protected view of GoArmyEd: • My Education–View home school and degree map, grade point average, class and On-Duty class enrollments and hold on your account. Monitor Tuition Assistance available and spent. • GoArmyEd Resource footer menu tabs and sub-tabs provide additional program information 21

  14. Module 1: GoArmyEd Overview Topic 2: GoArmyEd Key Functions Semester Hour Progress Dashboard • Once you have an approved degree plan or Course Planner a dashboard will appear on your GoArmyEd homepage that displays progress towards your degree based on LOI degree plans or Course Planner semester hours • Soldiers can hover over each colored section for additional details and links • Only data captured in GoArmyEd (LOI classes, Non-LOI classes and transfer credits supplied by LOI schools) will be evaluated for progress and displayed 22

  15. Module 1: GoArmyEd Overview Topic 2: GoArmyEd Key Functions Student Record Your Student Record contains up to seven tabs: Soldier Personnel, Educational, Helpdesk Cases, CTS Notes, eFile, Test Scores, and All. • Update your address, phone number, and email addresses on your Student Record immediately if they change. Select the “Account Information” link located on the left-hand side of the footer menu to update your address, phone number and email addresses. • Note: If you add a new email address to the Account Information page, you may select the new email as a preferred email from the Preferred Email drop-down menu. GoArmyEd communications will be sent to the preferred email account. • Data marked by an asterisk on the Student Record is sourced from the Army's Personnel System and refreshed on a routine basis. If data is inaccurate, you must request an update to your personnel record. • Active Regular Army contact Personnel Administration Center (PAC)/S1 to update eMILPO • U. S. Army Reserve Soldiers contact Unit Administrator/S1 to update RLAS • Guard Soldiers contact State Unit Administrator/State PSB to update SIDPERS A description for each tab can be viewed in the next slide. 23

  16. Module 1: GoArmyEd Overview Topic 2: GoArmyEd Key Functions Student Record (continued) The chart below describes each tab on your Student Record. 24

  17. Module 1: GoArmyEd Overview Topic 3: Soldier’s Responsibilities What You Must Do When using TA, you must: • Successfully complete one year of service following graduation from initial military training (Advanced Individual Training (AIT) for Enlisted personnel and Warrant Officer Basic Course (WOBC) or Basic Officer Leadership Course (BOLC) for Officers) • Understand and adhere to Army TA policies when using Army TA dollars • Acknowledge your electronic annual TA SOU to verify your understanding of your responsibilities • Check with your Chain-of-Command prior to enrolling in a class to verify that you have time to complete a class • Be honest with yourself about your time commitments prior to enrolling in a class • Check to make sure your class enrollments advance you toward your approved educational degree plan 25

  18. Module 1: GoArmyEd Overview Topic 3: Soldier’s Responsibilities What You Must Do (continued) • Ensure your Army TA Grade Point Average (GPA) remains ≥ 2.0 for TA-funded undergraduate classes and ≥ 3.0 for TA-funded graduate classes. • Choose a delivery mode of education best suited to your learning style (e.g., classroom-based or distance-learning) • Read Army Education emails sent to your preferred email account as well as GoArmyEd messages • Remember that if you fail or withdraw from a class or if you have an incomplete grade for longer than 120 days past the class end date, you will be required to repay the TA • Drop/withdraw from classes through GoArmyEd prior to the class end date; unless excused for military reasons, you must repay the TA • Check with your instructor prior to withdrawing from a class to discuss your options Note: Your Army TA GPA is different from the GPA calculated by your home school on your official transcript. The Army TA GPA page can be exported to an Excel spreadsheet. All graded classes taken through GoArmyEd, EDMIS, iMARC and WEBS are included in the Army TA GPA. 26

  19. Module 1: GoArmyEd Overview Topic 3: Soldier’s Responsibilities What You Must Do (continued) • Prior to withdrawing from a class, verify drop/refund dates with your school to be aware of TA you may be required to repay • For education counseling, contact your Army Education Counselor directly or through the GoArmyEd Helpdesk • For technical assistance or other help, contact the GoArmyEd Helpdesk directly • Communicate with school advisors and instructors to understand and complete the requirements for your classes and degree program 27

  20. Module 1: GoArmyEd Overview Topic 4: Summary GoArmyEd Overview You have completed the GoArmyEd Overview module. In this module, you have learned about the following: • Overview of GoArmyEd • Transactions and key functions you may perform through GoArmyEd • Instructions for accessing and finding information in your Student Record • Your responsibilities when using Army TA 28

  21. Module 3: Requesting Tuition Assistance (TA Soldier Quick Start Training GoArmyEd Requesting Tuition Assistance (TA) 29 Green underlined text designates new information or changes

  22. Module 3: Requesting Tuition Assistance (TA) Overview Requesting TA This module is intended to provide you with a checklist for using TA through GoArmyEd. You can enroll in postsecondary classes online through GoArmyEd and your TA benefits will be applied automatically in accordance with Army Education Policy in AR 621-5. This module includes nine topics: • Topic 1: TA Overview Topic 2: TA Request Requirements Topic 3: Class Enrollment Guide for Requesting TA Topic 4: Register for a Class Directly in GoArmyEd Topic 5: School Admissions and Rejections Topic 6: Process a Request TA Form in GoArmyEd Topic 7: TA Request Rejection Topic 8: Costs Exceed TA Amount Topic 9: Summary 30

  23. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Fiscal Year Benefits Soldiers must request TA through GoArmyEd. Soldiers may not bypass GoArmyEd and directly enroll with schools if they plan to use TA. The Department of Defense (DoD) has directed a uniform TA fiscal policy across the military services. Soldiers are subject to an established DoD cap and ceiling each fiscal year.The Army will pay 100 percent of the tuition and authorized fees charged by a school up to the established semester-hour cap and annual ceiling. 31

  24. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview Actions for Soldiers using TA Benefits through GoArmyEd Soldiers need to complete the following steps before using TA: • Select “Request TA Access” button to complete the TA Request Wizard before using TA through GoArmyEd • After the steps are completed, a case is created and escalated to the Soldier’s education center • The Army Education Counselor will take approximately two business days to grant permission to use TA • Soldiers receive an email if the request is approved or if further action is required 32

  25. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard • You may request to have TA permissions granted to your GoArmyEd account. TA permissions enable you to request TA benefits through GoArmyEd. • The TA Account Request Wizard includes six steps. Each completed step will be marked with a green checkmark. When you complete these steps and submit the request for approval, it will take approximately two (2) business days for an Army Education Counselor to grant you permission to request TA benefits through GoArmyEd. You will be notified by email if your request is approved or if further action is needed prior to approval being granted. • Below are TA Request Wizard steps: • Step 1: TA benefits verification • Step 2: View and acknowledge training • Step 3: Decide on a home school and educational goal/degree plan • Step 4: Initiate and submit a Common Application • Step 5: Acknowledge the Tuition Assistance (TA) Statement of Understanding (SOU) • Step 6: Submit the request for approval 33

  26. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard There are six steps you must complete to request permissions to access tuition assistance benefits • Step 1: TA Benefits Verification • Review information about TA benefits and tuition rates and fees • If you receive a message stating you may be eligible for TA benefits, you can continue to the next step in the TA Account Request Wizard If you receive a message stating you are not eligible for TA, you may need to check your personnel record. Create a helpdesk case for further assistance. 34

  27. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard Step 2: Training Prior to using Tuition Assistance benefits, you must complete training. To understand your roles, responsibilities and requirements for using this benefit you can either: • Watch a video (6 minutes) -OR- 2) Read a presentation You must select the radio button to certify you have completed the GoArmyEd training before proceeding to Step 3 1 2 35

  28. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard Step 3: Home School and Degree Plan • Select your home school from one of the 3000+ accredited schools listed in GoArmyEd. • Use the “Link to Search School” link • Locate your school by entering the appropriate School Name, City, or State and select the “Search” button • Locate your school and select the “Add” button • If the school is not found, it may not be set-up yet in GoArmyEd. Create a helpdesk case with the subject “School Not Listed in GoArmyEd” by selecting the Helpdesk icon at the top of every GoArmyEd page. 1 2 3 36

  29. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard • Step 3 cont: Home School and Degree Plan • The school you selected will populate in the Home School field • Select the appropriate Degree Typefrom the dropdown • Select your Degree Plan from the dropdown. • Select your Degree Level from the dropdown • Save and continue to Step 4: Common Application Troy University 1 2 3 4 NOTE: If your degree plan does not appear you need to select a Degree Level and manually type in your Degree Name

  30. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard • STEP 4: Common Application • You must complete the four sections of the Common Application, which provide your school key information about you and will assist your Army Education Counselor in advising you • Contact Information • Demographic Information • Prior Education • Additional Information • Information should be saved before proceeding to the next tab of the Common Application A red X will appear next to the Common Application section to alert you when information is incomplete. 38

  31. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard • STEP 5: Statement of Understanding • You must submit a TA SOU. The Tuition Assistance (TA) Statement of Understanding (SOU) should be carefully reviewed. • You must agree to the terms by selecting the checkbox next to the statement that you understand the terms of the TA SOU • Enter your GoArmyEd password in the “Password” field • Select the “Submit” button 39

  32. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard • Step 6: Submit Request • Verify the accuracy of all information in previous steps before selecting the “Submit For Approval” button. • GoArmyEd creates a case on your behalf so you can track the status of your submission. You will receive email notification advising when you request is approved or rejected. If it was rejected the email will include the reason and instructions for resolving the issue. • After your request is approved you may log into GoArmyEd to begin requesting TA benefits for your classes. 40

  33. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview TA Account Request Wizard • After you have received permission to request TA through your GoArmyEd account: • Select the “Request TA” Smart Link on your homepage. • For additional assistance with enrolling into classes, view the “How to enroll in a Class through GoArmyEd ” or “How to request tuition assistance through the Tuition Assistance Request process in GoArmyEd ” video to assist you. You can access the videos by selecting the Helpdesk icon at the top of your GoArmyEd homepage. 2 1 Remember, you must request TA for your class personally in GoArmyEd Don’t wait until the last minute!! 41

  34. View how much TA you have used each fiscal year, how much remains in the current fiscal year, and your residency status at your home school by selecting the “View Financial Status” link View a detailed breakdown by fiscal year of all TA-funded classes by selecting the “ViewTA Details” link Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview Viewing Your Account GoArmyEd enables you to view the status of your TA account. Select the “Other Links” Smart Link on your homepage and then select the plus sign next to “Before You Enroll in a Class” to: 42

  35. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview Tools to Assist You If you take a class that does not advance you toward your approved degree, or if you fail to successfully complete your class, you may be required to repay the Army the TA dollars. Your SOCAD Student Agreement or Documented Degree Plan, Degree Progress Report (class requirements you have and have not met), Course Planner and Auto Advisor (recommendations for classes that are required by your degree plan) are important tools for guiding your class selection. • Create a GoArmyEd Helpdesk case or contact your Army Education Counselor or school advisor directly to assist you before enrolling in a class if you are unsure of which class to take and • You do not yet have a SOCAD Student Agreement or a Documented Degree Plan; or • The Degree Progress Report is not available for your degree plan. 43

  36. Module 3: Requesting Tuition Assistance (TA) Topic 1: TA Overview Should You Enroll in a Class? • Before enrolling in a class, be sure to consider the following factors: • Work duties–Have you verified them with your Commander? • Time commitments–Should you enroll in an eight-week or 16-week class? • Out-of-pocket expenses–Will your class require significant fees not covered by TA? • Available TA–Have you considered the number of classes you anticipate taking during the fiscal year? 44

  37. Module 3: Requesting Tuition Assistance (TA) Topic 2: TA Request Requirements Summary • Below is a summary of the key actions you should take when enrolling in a class offered through GoArmyEd. • Annual Requirements • Complete your quarterly TA Statement of Understanding (SOU). You will be prompted by GoArmyEd to acknowledge your electronic TA SOU. • Ensure you have a SOCAD Student Agreement (SA) or Documented Degree Plan in your GoArmyEd Student Record prior to the end of the sixth SH taken at your home school, or before completing nine SH at multiple schools using TA, whichever comes first. 45

  38. Module 3: Requesting Tuition Assistance (TA) Topic 2: TA Request Requirements Summary (continued) • Below is a summary of the key actions you should take when enrolling in a class offered through GoArmyEd. You must not bypass GoArmyEd if you plan to use TA. View the Class Enrollment Guide for detailed Step-by-step Instructions. • Requirements for Every Class Enrollment • Assess your availability to take a class or classes. • Identify classes that will advance you toward your approved degree. Use your SOCAD Student Agreement or Documented Degree Plan, Degree Progress Report, Course Planner, and Auto Advisor. • Read the Class Details in the Class Schedule prior to enrolling in a class. • Read GoArmyEd messages and instructions that appear during the enrollment process. • Resolve any holds or recoupments on your account. • Take the training modules titled “Holds and Recoupments” • Check your preferred email account for email communications 46

  39. Module 3: Requesting Tuition Assistance (TA) Topic 3: Class Enrollment Guide for Requesting TA Step-by-step Instructions and Training Videos You can access the Step-by-step Instructions for requesting TA and enrolling in a class two ways. • From your homepage, select “View Reference Documents” in the Training Resources section. • Or • Select the Helpdesk tab located at the top left to view training videos. 47

  40. Module 3: Requesting Tuition Assistance (TA) Topic 4: Register for a Class Directly in GoArmyEd How to Enroll Topic 4: Register for a Class Directly in GoArmyEd How to Enroll Topic 4: Register for a Class Directly in GoArmyEd How to Enroll It is highly recommended that you print and follow the Class Enrollment Guide the first few times that you request TA and enroll in a class using GoArmyEd. The Class Enrollment Guide provides simple-to-follow screen shots of each step in the enrollment process. To enroll in a class, select the “Request TA” Smart Link from your homepage. 48

  41. Module 3: Requesting Tuition Assistance (TA) Topic 4: Register for a Class Directly in GoArmyEd Course Planner Topic 4: Register for a Class Directly in GoArmyEd Course Planner If you are in Drop-down, Other or External degree plan and have completed six semester-hours (SH) at your home school or nine SH at any school (which ever comes first), you are required to submit a Course Planner. Soldiers are required to upload a student agreement or documented degree plan in the Course Planner. To complete Course Planner Soldiers should use their student agreement or documented degree plan to input the total number of units still required to complete their degree and then input the remaining courses to fulfill these units. To begin using Course Planner, select the “Course Planner” Smart Link from your homepage. 49

  42. Module 3: Requesting Tuition Assistance (TA) Topic 4: Register for a Class Directly in GoArmyEd Course Planner Topic 4: Register for a Class Directly in GoArmyEd Course Planner Topic 4: Register for a Class Directly in GoArmyEd Course Planner (cont) • Use the Course Planner to track your academic progress in GoArmyEd. You must complete the Course Planner once you have met the six SH or nine SH requirement. • To set up your Course Planner: • Upload your Student Agreement/Documented Degree Plan • Enter your Units Remaining to Graduate • Search and add courses that will advance you towards your chosen degree • Your Course Planner will be submitted to your Army Education Counselor or School reviewer for approval. View the reference document titled, “Using Course Planner” for Step-by-step Instructions on using the Course Planner tool in GoArmyEd. View the reference document titled, “Using Course Planner” for Step-by-step Instructions on using the Course Planner tool in GoArmyEd. 50

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