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ISO 9001:2000

ISO 9001:2000. By CEO’s. Evolution. Quality assurance in Defence Industry's need for standards 1966- UK Government “Quality is everyone's business” 1971-British Standards Institute “BS 9000”. Version. 1987 version (ISO 9000:1987)- same structure as UK Standard BS 5750

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ISO 9001:2000

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  1. ISO 9001:2000 By CEO’s

  2. Evolution • Quality assurance in Defence Industry's need for standards • 1966- UK Government “Quality is everyone's business” • 1971-British Standards Institute “BS 9000”

  3. Version • 1987 version (ISO 9000:1987)- same structure as UK Standard BS 5750 • 1994 version (ISO 9000:1994)- quality assurance via preventive actions • ISO 9001:2000 management system effectiveness via process performance measures

  4. Requirements of ISO 9000 • Set of key process in business • Monitoring the process • Adequate records • Facilitating continual improvement

  5. ISO 9000:2000 • Covers basic Quality management system • Core language of ISO 9000 series of standards • Guidance Document – No Certification Purpose • Understand Terms – Reference document

  6. Benefits Of ISO • Improved internal working leading to less errors and re-work. • Improved customer satisfaction and loyalty. • Improved morale and motivation. • Preferential insurance premiums

  7. Increased profitability • Competitive advantage • Enhanced status • Boosts any company’s reputation • Reliability of your internal operations

  8. Advantages Of ISO • Create a more efficient, effective operation • Increase customer satisfaction and retention • Reduce audits • Enhance marketing

  9. Problems • More paper work, time and money is involved • Mislead companies think certifications means better quality • Numerous certifying bodies

  10. Future Version • ISO 9001:2008 – Next Version • Releasing year 2008 • Published by October-November 2008 • Standards will not be changed

  11. Improve employee motivation awareness, and morale • Promote international trade • Increases profit • Reduce waste and increases productivity

  12. Company Profile • company was set up in 1986. • emphasis on efficiency • Lowest cost for cement • revenue in excess of Rs.3298 crores • First company to get ISO • India’s highest exporter of cement.

  13. Eight Quality Management Principles related to cement company • Customer focus • Leadership • Involvement of people • Process approach

  14. System approach • Continual improvement • Fact-based decision making • Mutually beneficial supplier relationships.

  15. Achievements of the India • Fastest project commissioning • - Fastest stabilization of production   • - Highest productivity   • - Lowest power and coal consumption   • - Best environment management   • - Pioneering transportation of bulk cement by sea • - Excellent product quality • - Covering a strong brand

  16. Strength • consistently high quality of cement, backed by excellent service. This was reinforced by a strong dealer network.The result is that customers are ready to pay 2-3% premium for Ambuja Cement • Making us the first company to introduce the concept of bulk cement movement by sea in India.

  17. ACHIEVEMENTS • Ranked among the 20 most competitive companies in Asia by Arthur D Little, in 1997 • National Quality Award for outstanding pollution control. • ISO 9002 quality certification • ISO 14000 environment management certification, in 1999

  18. Contd….. • GACL, Rabriyawas unit has also successfully obtained certification of ISO 9001:2000 by BVQi • Received “National Energy Conservation Award; 1st in Cement Sector”

  19. THANK YOU

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