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Training. Finding Labor in an improving economy. Goal: New Ideas Pros and Cons Implementable. WHY? You need sales and/or install and prep help during the season that exceeds the level of full-time employees you have available to work the season. HOW? Do it yourself Get help Outsource.
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Training Finding Laborin an improving economy
Goal: • New Ideas • Pros and Cons • Implementable
WHY? • You need sales and/or install and prep help during the season that exceeds the level of full-time employees you have available to work the season.
HOW? • Do it yourself • Get help • Outsource
But Seriously… • The Norm - “doing it yourself”… • I don’t need a job description…it’s just a ____ • I’ll just post it on craigslist.com • You know, last year’s guys weren’t THAT bad. • I’ll put a sign in our window • We’ve always done it this way • So – maybe there are some new ideas?
Doing it yourself – new ideas • Start EARLIER • Ask employees/friends/family for referrals (bonus based?) • Use social media – Facebook, Google+, Twitter • YES…use LOCAL PAPERS! • Hire your customers • Retirees • Veterans • Directly recruit workers of other seasonal businesses
2. GET HELP • Staffing Agency • Rank Company 2012 U.S. Staffing Revenue ($million) Market Share Largest staffing segment(s) • 1 Allegis Group 7,707 6.2% IT, Industrial • 2 Adecco 4,385 3.5% Industrial, Office/clerical • 3 Randstad Holding 4,147 3.3% Office/clerical, Industrial • 4 Manpower Group 4,016 3.2% Industrial, IT • 5 Kelly Services 3,464 2.8% Industrial, Office/clerical • 6 Robert Half International 2,675 2.2% Finance/accounting, office, clerical • 7 Express Employment Professionals 2,242 1.8% Industrial, Office/clerical • 8 Recruit 2,130 1.7% Industrial, Office/clerical • 9 Insperity 2,000 1.6% PEO • 10 The Select Family of Staffing Companies 1,927 1.6% Industrial, Office/clerical
What services do staffing companies provide? • Recruit • Background check • Drug test • Pre-screen • Recommend • Hire • Payroll • Benefits • Not likely – why? • RISK! • FEW companies will carry the Worker’s Comp
3. Outsource • What is Outsourcing? • Outsourcing is contracting with another company or person to do a particular function. Typically, the function being outsourced is considered non-core to the business. • WHO can I outsource with? • (look around you…) • Landscaping • Painting • Tree service • Other seasonal businesses with skills
Considerations for Outsourcing: • Non-compete • Non-disclosure • Long-term commitment
Pros and Cons to each approach • Do it yourself • TIME • But – Time = Money, right? • Let someone else do it • COST? • Most won’t be able to offer the full list of services • Outsource • Do you REALLY want to hire a company to do your core business function? • Long-term commitment to reap benefits • Training my competition? • Building an excellent exit strategy? • WHEN SHOULD I START? • NOW!
Just a note about RETENTION • HIRE for ATTITUDE • Have a hiring PROCESS • Have up-to-date and ACCURATE job descriptions • Train, Train, Train • Pay retention bonus
What I learned investigating this topic • Staffing companies are only good up to a point, but that point could be WELL worth the price. Every ‘placement’ deal is negotiated locally. • Outsourcing with the right partner could really pay dividends • Temporary/Seasonal doesn’t get you “off the hook” legally with these employees…even if you COULD use a staffing company. You really need to do your homework. • Q & A • Discussion
Resources • http://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/attracting-job-candidates/seasonal-hiring-guide.aspx • http://www.gcglaw.com/resources/employment/pdfs/Seasonal-Employees.pdf • http://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/attracting-job-candidates/hiring-for-attitude.aspx