1 / 33

Opening Session

Opening Session . Welcome To Fusion ‘08!. Last year was record breaking! This year: Dominate in ‘08!. Conference Overview. Conference Objectives Conference Logistics/Layout Conference Outline Last Year at Pace Pace Management Team Business Direction User Forum Steering Committee.

abrial
Télécharger la présentation

Opening Session

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Opening Session www.pace2020.com | See the possibilities…

  2. Welcome To Fusion ‘08! Last year was record breaking! This year: Dominate in ‘08! www.pace2020.com | See the possibilities…

  3. Conference Overview • Conference Objectives • Conference Logistics/Layout • Conference Outline • Last Year at Pace • Pace Management Team • Business Direction • User Forum • Steering Committee www.pace2020.com | See the possibilities…

  4. Conference Objectives • Gain direct customer feedback • Build the Community • Inform the Users • Explore the Product www.pace2020.com | See the possibilities…

  5. Conference Logistics If you need help or have questions … • Pace employees – 40+ are here to help • Registration desk – For the duration of Fusion • Events • Monday – Reception on deck • Wednesday – Golf / Cabana Club • Transportation • To Golf • To Airport Friday www.pace2020.com | See the possibilities…

  6. Conference Area Layout www.pace2020.com | See the possibilities…

  7. Conference Outline • Session Description • General Sessions • Colors for area of concentration • ‘B’eginner vs ‘A’dvanced • Overview / Basics / Advanced • Workshops • One-on-One Sessions • Events • Agenda Overview www.pace2020.com | See the possibilities…

  8. Session Descriptions www.pace2020.com | See the possibilities…

  9. Last Year at Pace The Technology Last Year: Rackable appliances, Debian/Sarge, PostgresSQL 7, Version 14, Version 15, Version 16 Now: Dell appliances, (2) models – Tower and Power, Debian/Etch, PostgresSQL 8, Version 17, Version 18 The Market Last Year: USA & Canada Now: Bermuda & Belarus, Russia The Company Last Year: 400% Growth (2003-2007). 12 to 55 Employees Now: 50% Growth 2006-2007, 81 Employees www.pace2020.com | See the possibilities…

  10. Senior Management www.pace2020.com | See the possibilities…

  11. Our Company, Our People www.pace2020.com | See the possibilities…

  12. Account Management / Implementations Lori Simmons New customer implementations Ongoing customer relationships System upgrades and training User Group Professional Services Jeff Carstarphen Customization Requests Special development projects System Audits Departments www.pace2020.com | See the possibilities…

  13. Accounting / Administration Julie Burke Corporate financial Human Resources Credit / Collections Travel / Expense Control System Administration Richard Mai Set up and administer internal technology Set up and provide technical support for appliances and customer hardware Departments www.pace2020.com | See the possibilities…

  14. Documentation / Training Melissa Carstarphen ePace documentation Training and support tools Internal and external corporate communications Internal Staff Training Creative / UNP Melissa Carstarphen Web Site Marketing Materials Training Materials University of Pace Departments www.pace2020.com | See the possibilities…

  15. Product Development Jay Farr - CEO Product Vision Software features and capabilities Software release planning Software Development Gary Foster - CTO Software design and development Developer Management Departments www.pace2020.com | See the possibilities…

  16. Tier 2 Support & QA Jeff Leahy Advanced issue resolution Quality assurance testing and system verification Customer Hotline Jeff Leahy Tier 1 support Basic phone and email issue management Departments www.pace2020.com | See the possibilities…

  17. Sales & Marketing Scott King, VP Outside sales team oversight Marketing campaigns Marketing Representatives Tom Dodge Inside sales team oversight Market investigation and prospecting Departments www.pace2020.com | See the possibilities…

  18. User Forum Objectives • Directed feedback to Pace on product and services • Facilitate customer-to-customer communications • Place to post and review comments on specific areas www.pace2020.com | See the possibilities…

  19. Steering Committee Objectives • Ensure user group objectives are being met • Identify and oversee user group initiatives • Serve as a conduit for user community to Pace www.pace2020.com | See the possibilities…

  20. Steering Committee Members • John Rawlins - Tathwell Printing jrawlins@tathwellprinting.com President • Vincent Sita - Rex Three vsita@rex3.com Vice President • John Carlin - Complete Printing jcarlin@complete-printing.com • Stephen Elliott - Dupli Envelope & Graphics selliott@duplionline.com • Ron Torney – Today’s Graphics rtorney@tginc.com • Joe Gunther - Newkirk Products jgunther@newkirk.com • Bob Barrett - Univ. of Missouri BarrettR@missouri.edu • Lori Simmons – Pace Systems Group lsimmons@pace2020.com www.pace2020.com | See the possibilities…

  21. Business Direction Key Drivers • Improve Customer Satisfaction • Single Source Provider • JDF Initiatives • Market Growth www.pace2020.com | See the possibilities…

  22. Improve Customer Satisfaction • Enhanced product capabilities • Faster response times • Improve upgrade processes • More complete documentation • Self-service training and support tools • Internal resource training and development www.pace2020.com | See the possibilities…

  23. Single Source Provider • Nurture industry partnerships • Solution-oriented perspective • Provide partner products • Appliance maintenance • Professional services www.pace2020.com | See the possibilities…

  24. JDF Initiatives • Take a leading position in JDF • Partnerships with CIP4 members • Participate in CIP4 Inter-Ops • Full member CIP4 • JDF Expert Training www.pace2020.com | See the possibilities…

  25. Market Growth • Market leading products • Strong industry partnerships • Strong user community • Trade Shows / Sponsorships / Associations www.pace2020.com | See the possibilities…

  26. “If you are standing still, … you’re losing ground” www.pace2020.com | See the possibilities…

  27. Keynote Speaker: Dennis Mason Mason Consulting Inc. 4020 Central Avenue Western Springs, IL 60558 USA Phone: 708-246-7786 www.pace2020.com | See the possibilities…

  28. Summary • All Presentation materials will be on Pace2020.com • Please provide feedback on each seminar • Learn something new • Meet someone new • Have Fun! • Join us from 6:30 – 8:30 on the deck for refreshments and meet with our staff and other customers. www.pace2020.com | See the possibilities…

More Related