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Motivating Our Cleaners to Do Their Best | Absolute Cleaners

We keep our cleaners motivated by providing them with our clients’ positive and negative feedback. This helps them know that the quality services they provide are greatly appreciated and that there are opportunities for their skills to improve every time. Read these slides for details.

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Motivating Our Cleaners to Do Their Best | Absolute Cleaners

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Presentation Transcript

  1. How We Look After Our Absolute Domestics Cleaners

  2. Hi, I’m Andrea and I work at Absolute Domestics. I’ve been there now for approximately five years and I work with the most wonderful group of women. We’re a team of thirty- four customer service officers. There are approximately eighty of us who work in the office. That is ranging from the accounts team to the recruitment team, to the customer service team. We all wear different hats at Absolute Domestics. We do complaints management, we do the customer service side and we coordinate rosters. It’s my job to liaise with the cleaners and the clients. It’s finding that fine line of making sure that we keep the cleaners and the clients happy. Something that really gives me satisfaction is when we do follow up calls which we do regularly with all of our clients. I hear the clients say, my cleaner has changed my life and I could not live without them.

  3. Then I get the opportunity to call my Absolute Domestics cleaners and say, guess what this client has said about you? That makes me feel really proud because I get to see when the cleaners first come to Absolute Domestics when they’re first registered with us. You just watch them grow. You get to watch their confidence grow as well.

  4. IN THIS VIDEO: Absolute Domestics gives a quick look at how they keep their cleaners happy. Click through to watch full video.

  5. We value our home cleaners’ growth. We are dedicated to helping our cleaners achieve the best version of themselves. Visit our website today to find out more about us.

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