Introduction to “E-Commerce”
Brief Description of E-Commerce • Online shopping is considered as the new phenomenon for buyers. • Commonly, eCommerce is a different type of industry where product buying and selling takes place with the help of electronic systems. • It is basically known as electronic marketing. Consider below points to know more about e commerce websites: • Make your online portal shopping oriented • Impressive showcasing of products along with their advantages • Customer should trust on you and your portal
Types of Ecommerce • Business-to-business (B2B) • Business-to-cunsumer (B2C) • Business-to-governent (B2G) • Consumer-to-consumer (C2C) • Government-to-business (G2B) • Government-to-consumer (G2C)
Facts Involved in Ecommerce • Online Store • Internet Marketing • Payment gateways • Order Management System • Shipping Management • Customer Help Desk/Support
E-Commerce ServicesCreating Value for Online Stores • Build business specific e-portal • E-commerce strategy • Effective Ecommerce website design • Shopping cart management/development • Flawless integration of payment gateways
Process of E-commerce 1. At the very first step, user will online book the product. 2. Then then web server sends the order request to the order manager or we can say central computer. 3. Order manager then make query about is actually the product exist in the stock. 4. Process of delivery continues. 5. Make validations for customer's bank statements.
Process of E-commerce 6. After that server will show order booking & transactions completion message. 7. From warehouse delivery boys collect products and deliver them to the defined locations within given time frames. 8. Finally, the goods delivered to the customer's end.
Essential features of E-Commerce Portal • No limit of products listing • Unlimited product categories and subcategories • Effective special offers listing • Provision for showcasing new launch/arrivals • Easy product reviews & comparison • Variety of products availability under a single brand • Facility of having updated notification about each product • Uncountable user registration • Multiple payment gateways for user convenience • Advanced search facility for upcoming products
Benefits of Ecommerce Portal Development • Quick buying and selling of products • Powerful product search facility • 24x7 products availablity • No limitations of area or location, therefore more reachable to customers • Reduce labor cost and provide quality assured services • Easy to understand and manage for customers as well as for employees • Easy selection of products from different vendors
Scope of Ecommerce Technical Facts: • Technology enabled transactions • Exchange of digitized information • Inter & intra organizational activities management • Technology madiated relationships Some common points of ecommerce scope: • Linking with retailors & distributors • Linking with suppliers • Interface with customers • Global e-commerce infrastructure
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