The Art of Managing Robotic Process Automation

1. THE ART OF MANAGING ROBOTIC PROCESS AUTOMATION RPA software is used to automate tasks that can be carried out by non-intelligent software applications. It is gaining popularity in many industries and is increasingly being seen as the next big thing. The technology is still relatively new and although there are numerous players in the market, most of them are either start-ups or small companies and their RPA software may not be enterprise-ready. Hence it becomes very important to pick the right provider when implementing RPA. In a recent Deloitte survey, 74% of participants said they were using RPA, often known as "intelligent automation." And it makes sense why, given that these organizations anticipate a decline of between 31 and 70 percent in the price of supported procedures for Digital Experience Services. RPA is a revolutionary technology that will disrupt every industry and every organization. From replacing manual tasks to automating highly complex manual processes, RPA is carefully poised to replace people from millions of boring and repetitive jobs….Like previous waves of automation, the impact of robots on our lives will grow exponentially with time, but we don't want to be left behind in this revolution, there is no alternative for learning RPA and staying abreast of the latest developments. This technology allowed businesses to automate their business processes by performing work that previously required human interaction or coordination with other systems. Understanding Robotic Process Automation Robotic process automation (RPA) is software that automates tasks and processes. RPA is a subset of artificial intelligence, meaning it uses algorithms to learn how to complete specific tasks. Robotic process automation can be used to automate repetitive tasks or complex processes by replacing human workers with bots. It can also help improve customer service by automating communications between humans and computers in an organization’s call center, allowing callers to get their questions answered more quickly than before. The benefits of using robotic process automation include: Improved productivity through more efficient workflows Lower costs through reduced staffing requirements Better customer service outcomes due to faster resolution times