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Learning Objectives

Technical Writing Vs. Instructional Design What is similar and what is different? STC San Diego – January 2015. 1. Learning Objectives. By the end of this session, you will be able to: Define technical writing. Define instructional design.

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Learning Objectives

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  1. Technical Writing Vs.Instructional DesignWhat is similar and what is different?STC San Diego – January 2015 1

  2. Learning Objectives By the end of this session, you will be able to: • Define technical writing. • Define instructional design. • What are the major differences between technical writing and instructional design. What are the similarities? • Where can you study instructional (educational) technology? • What is e-Leaning? Explain the differences between e-Learning and printed documentation. • List 10 tips and common mistakes of e-Learning.

  3. What is Technical Communication? Technical Communication emphasizes providing information to users who need assistance to accomplish a defined goal or task. Technical communication is not designed to entertain people. The focus of technical communication is to help users who need specific information on the following: • Using products • Completing tasks • Operating equipment • Completing other types of activities

  4. What are Technical Communication Skills? • Technical Writing

  5. What are Technical Communication Skills? • Technical Writing • Instructional Design

  6. What are Technical Communication Skills? • Technical Writing • Instructional Design • Technical editing

  7. What are Technical Communication Skills? • Technical Writing • Instructional Design • Technical editing • User experience design

  8. What are Technical Communication Skills? • Technical Writing • Instructional Design • Technical editing • User experience design • Document design

  9. What are Technical Communication Skills? • Technical Writing • Instructional Design • Technical editing • User experience design • Document design • Training design

  10. What are Technical Communication Skills? • Technical Writing • Instructional Design • Technical editing • User experience design • Document design • Training design • Information design

  11. What are Technical Communication Skills? • Technical Writing • Instructional Design • Technical editing • User experience design • Document design • Training design • Information design • Web design

  12. What is Technical Writing? According to Wikepedia, “Technical Writing is any written form of technical communication used in a variety of technical and occupational fields, such as computer hardware and software, engineering, chemistry, aeronautics, robotics, finance, consumer electronics, and biotechnology.”

  13. What are Technical Writer Job Tasks? Technical writers are expected to do the following: • Discover the needs of the audience in a general sense.

  14. What are Technical Writer Job Tasks? Technical writers are expected to do the following: • Discover the needs of the audience in a general sense. • Enhance the structure of technical documents.

  15. What are Technical Writer Job Tasks? Technical writers are expected to do the following: • Discover the needs of the audience in a general sense. • Enhance the structure of technical documents. • Write information that meets the needs of the audience.

  16. What are Technical Writer Job Tasks? Technical writers are expected to do the following: • Discover the needs of the audience in a general sense. • Enhance the structure of technical documents. • Write information that meets the needs of the audience. • Make information simple to locate and comprehend.

  17. What are Technical Writer Job Tasks? Technical writers are expected to do the following: • Discover the needs of the audience in a general sense. • Enhance the structure of technical documents. • Write information that meets the needs of the audience. • Make information simple to locate and comprehend. • Use page elements such as tables, bullet lists, and topic headings appropriately.

  18. What are Technical Writer Job Tasks? Technical writers are expected to do the following: • Discover the needs of the audience in a general sense. • Enhance the structure of technical documents. • Write information that meets the needs of the audience. • Make information simple to locate and comprehend. • Use page elements such as tables, bullet lists, and topic headings appropriately. • Edit and proofread documentation.

  19. What are Technical Writer Deliverables? Technical writing is more than creating user guides. The following other deliverables are common: • Quick reference guides • Websites • Training materials • Simulations • Online help • Marketing documents

  20. What is the Difference Between Technical Writing and Technical Communication? Technical communication is a more recent term that describes a field that is expanding to include additional skills such as the following: • Instructional design • User experience design Both technical writing and instructional design share the same goal of creating clear and organized content that helps users to achieve specific goals.

  21. What is Instructional Design? According to Wikepedia, “Instructional Design (also called Instructional Systems Design [ISD]) is the practice of creating "instructional experiences which make the acquisition of knowledge and skill more efficient, effective, and appealing."

  22. What are the Components of Instructional Design? Instructional Design uses the ADDIE model that consists of the following five phases: • Analysis • Design • Development • Implementation • Evaluation

  23. Analysis Instructional problem is clarified, the instructional goals and objectives are established and the learning environment and learner's existing knowledge and skills are identified.

  24. Questions Asked in Analysis Phase • Who is the audience and describe their characteristics?

  25. Questions Asked in Analysis Phase • Who is the audience and describe their characteristics? • What is the new measurable behavioral outcome?

  26. Questions Asked in Analysis Phase • Who is the audience and describe their characteristics? • What is the new measurable behavioral outcome? • What are the learning constraints?

  27. Questions Asked in Analysis Phase • Who is the audience and describe their characteristics? • What is the new measurable behavioral outcome? • What are the learning constraints? • What are the various delivery options available?

  28. Questions Asked in Analysis Phase • Who is the audience and describe their characteristics? • What is the new measurable behavioral outcome? • What are the learning constraints? • What are the various delivery options available? • What are the online teaching (e-Learning) considerations?

  29. Questions Asked in Analysis Phase • Who is the audience and describe their characteristics? • What is the new measurable behavioral outcome? • What are the learning constraints? • What are the various delivery options available? • What are the online teaching (e-Learning) considerations? • What is the project timeline?

  30. Design The design phase deals with: • Learning objectives • Assessment instruments • Exercises • Content • Subject matter analysis • Lesson planning • Media selection

  31. Questions Asked in Design Phase • What are the project’s goals, and what are the “Planned strategies” for attaining them? You must identify, develop, and evaluate the strategies.

  32. Questions Asked in Design Phase • What are the project’s goals, and what are the “Planned strategies” for attaining them? You must identify, develop, and evaluate the strategies. • Document the project's instructional, visual and technical design strategy.

  33. Questions Asked in Design Phase • What are the project’s goals, and what are the “Planned strategies” for attaining them? You must identify, develop, and evaluate the strategies. • Document the project's instructional, visual and technical design strategy. • Apply instructional strategies according to the intended behavioral outcomes by domain (cognitive, principle, procedural, psychomotor).

  34. Questions Asked in Design Phase • What are the project’s goals, and what are the “Planned strategies” for attaining them? You must identify, develop, and evaluate the strategies. • Document the project's instructional, visual and technical design strategy. • Apply instructional strategies according to the intended behavioral outcomes by domain (cognitive, principle, procedural, psychomotor). • Create storyboards (Key task of all instructional designers)

  35. Questions Asked in Design Phase • What are the project’s goals, and what are the “Planned strategies” for attaining them? You must identify, develop, and evaluate the strategies. • Document the project's instructional, visual and technical design strategy. • Apply instructional strategies according to the intended behavioral outcomes by domain (cognitive, principle, procedural, psychomotor). • Create storyboards (Key task of all instructional designers) • Design the user interface and user experience.

  36. Questions Asked in Design Phase • What are the project’s goals, and what are the “Planned strategies” for attaining them? You must identify, develop, and evaluate the strategies. • Document the project's instructional, visual and technical design strategy. • Apply instructional strategies according to the intended behavioral outcomes by domain (cognitive, principle, procedural, psychomotor). • Create storyboards (Key task of all instructional designers) • Design the user interface and user experience. • Create prototype creation and graphical design.

  37. Development During the Development phase, the following occurs: • Developers create and assemble the content assets that were created in the design phase. • Programmers work to develop and/or integrate technologies. • Testers perform debugging procedures. • The project is reviewed and revised according to any feedback given.

  38. Implementation • Develop a procedure for training the facilitators (train the trainer) and the learners. • The facilitators' training should cover the course curriculum, learning outcomes, method of delivery, and testing procedures. • Preparation of the learners include training them on new tools (software or hardware)

  39. Evaluation – Formative and Summative • Formative evaluation is present in each stage of the ADDIE process. This involves any evaluation that takes place before or during a project’s implementation with the goal of enhancing the project’s design and performance. • Summative evaluation occurs after the program is finished to assess the results. Tests designed for measuring specific criteria are used to assess the value of the program and recommend future enhancements.

  40. What are the Differences Between a Technical Writer and an Instructional Designer? Instructional Designer • Formal training (help learning, practice learning, test learning by assessments) Technical Writer • Writing Manuals to support hardware and software.

  41. What are the Differences Between a Technical Writer and an Instructional Designer? Instructional Designer • Formal training (help learning, practice learning, test learning by assessments) • Embedded within Human Performance Technology (diagnose performance problems and find solutions [not always training]) Technical Writer • Writing Manuals to support hardware and software. • User manuals

  42. What are the Differences Between a Technical Writer and an Instructional Designer? Instructional Designer • Formal training (help learning, practice learning, test learning by assessments) • Embedded within Human Performance Technology (diagnose performance problems and find solutions [not always training]) • Identify goals and training objectives. Technical Writer • Writing Manuals to support hardware and software. • User manuals • Standard operating procedures (SOPs) •

  43. What are the Differences Between a Technical Writer and an Instructional Designer? Instructional Designer • Formal training (help learning, practice learning, test learning by assessments) • Embedded within Human Performance Technology (diagnose performance problems and find solutions [not always training]) • Identify goals and training objectives. • Identify skill and knowledge gaps between what should be and what is. Technical Writer • Writing Manuals to support hardware and software. • User manuals • Standard operating procedures (SOPs) • API documentation (Software libraries)

  44. What are the Differences Between a Technical Writer and an Instructional Designer? Instructional Designer • Formal training (help learning, practice learning, test learning by assessments) • Embedded within Human Performance Technology (diagnose performance problems and find solutions [not always training]) • Identify goals and training objectives. • Identify skill and knowledge gaps between what should be and what is. • Work with Subject Matter Experts (SMEs) to develop training strategies and appropriate media (E-learning). Technical Writer • Writing Manuals to support hardware and software. • User manuals • Standard operating procedures (SOPs) • API documentation (Software libraries) • Work with engineers and hardware/software programmers

  45. What are an Instructional Designer’s Job Tasks? What are an Instructional Designer’s Job Tasks? • Communicate effectively in visual, oral and written form.

  46. What are an Instructional Designer’s Job Tasks? What are an Instructional Designer’s Job Tasks? • Communicate effectively in visual, oral and written form. • Apply current research and theory to the practice of instructional design. .

  47. What are an Instructional Designer’s Job Tasks? What are an Instructional Designer’s Job Tasks? • Communicate effectively in visual, oral and written form. • Apply current research and theory to the practice of instructional design. • Update and improve one’s knowledge, skills and attitudes pertaining to instructional design and related fields. .

  48. What are an Instructional Designer’s Job Tasks? What are an Instructional Designer’s Job Tasks? • Communicate effectively in visual, oral and written form. • Apply current research and theory to the practice of instructional design. • Update and improve one’s knowledge, skills and attitudes pertaining to instructional design and related fields. • Apply fundamental research skills to instructional design projects. .

  49. What are an Instructional Designer’s Job Tasks? What are an Instructional Designer’s Job Tasks? • Communicate effectively in visual, oral and written form. • Apply current research and theory to the practice of instructional design. • Update and improve one’s knowledge, skills and attitudes pertaining to instructional design and related fields. • Apply fundamental research skills to instructional design projects. . • Identify and resolve ethical and legal implications of design in the workplace.

  50. What are an Instructional Designer’s Job Tasks? • Planning and analysis • Conduct a needs analysis • Do a task analysis. 50

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