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Motorola Mobility Services Platform (MSP3.2) Control Edition

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Motorola Mobility Services Platform (MSP3.2) Control Edition. Optimizing use of your mobile assets. Daphanie Wallace June 2008 Enterprise Mobility Solutions. Common Mobility Challenges. “How do I get this new device to work on my network?” “How can I rapidly deploy thousands of devices”

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Motorola Mobility Services Platform (MSP3.2) Control Edition

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  1. Motorola Mobility Services Platform (MSP3.2) Control Edition Optimizing use of your mobile assets Daphanie Wallace June 2008 Enterprise Mobility Solutions

  2. Common Mobility Challenges • “How do I get this new device to work on my network?” • “How can I rapidly deploy thousands of devices” • “One of our devices is reported lost; Can I disable it?” • “How do I apply OS patches / application updates quickly?” • “How do I ensure my devices are in compliance?” • “Why is my device battery losing charge so quickly?” • “Where are all my devices?” • “How do I know if my devices are being utilized fully?”

  3. Features • Benefits • Out-Of-Box Deployment for your mobile devices • Devices Deployed And Ready To Use Within 5 Minutes • Configure Network Access Settings • WWAN & WLAN • Reduced Rollout costs • Faster ROI Initial Provisioning – How do I rapidly deploy my devices?

  4. What’s new in MSP 3.2 Stage Edition? • SMS Staging Client • Available out of the box in NEW Wireless WAN capable mobile devices • Customizable • Enhanced and customizable device detail page • Staging history • Reported by device, customizable staging history table (multiple device view)

  5. Features • Benefits • Upload Firmware & Software Packages • Provision Packages to Pertinent Devices • Schedule Package Distribution • Check Software Compliance Across All Devices • Generate On-screen Compliance Reports • Reduce Cost and Accelerates Innovation Ongoing Management - Software Provisioning

  6. Features • Benefits • Remote Control Into Devices From NOC • Identify Processes, Tasks Running On Devices • Troubleshoot Devices Remotely • Remote Registry Editing • Remote Screen Capture • Reduce Support Shipments and Spares Cost • Keeps devices in hands of your users Support: Remote Troubleshooting

  7. What’s new in MSP 3.2 Provision Edition? • Device Asset Management • Track assets with custom asset names • Customizable Device List • Display all relevant information, as columns, for a set of devices • Device Search • Search by standard and/or custom attributes • Customize columns in the search results table, export to excel to view or print • Find a single device to remotely control or verify policy compliance

  8. What’s new in MSP 3.2 Provision Edition? • Enhanced device details page • Customizable details section • Policy status of applicable policies and compliance

  9. MSP 3.2 Control Edition Key Features & Benefits

  10. What is MSP 3.2 Control Edition? • Asset Management • Asset management by custom asset names or any other relevant attribute • Asset name entry on a mobile device upload to MSP • Location based device management – site based, relay server based, custom criteria

  11. What is MSP 3.2 Control Edition? • Asset Management • Hierarchical list of terminals by sites • Customize device list view to track by asset name – export to excel to view or print • Customize device search to enable search by asset name – use to filter, sort and export to excel to view or print

  12. What is MSP 3.2 Control Edition? • Command & Control • Actions • MSP 3.2 pre-loaded with many commonly used actions • Support for custom actions – build your own • Support of missing or stolen devices • Policy can be created to detect and lock down such device(s)

  13. What is MSP 3.2 Control Edition? • Command & Control • Video Capture • Use remote control to record a series of user-actions on a mobile device • Macro Record • Use remote control to record a macro that can replayed on other devices to simulate a problem or apply a fix

  14. What is MSP 3.2 Control Edition? • Data Collection & Analysis • Streamlined set of 30+ data collection metrics • Low network impact • Supports frequently requested metrics to analyze device utilization, batteries, network utilization • Bookmark Views – saved custom collection analysis for reuse

  15. What’s new in MSP 3.2 Control Edition? • Data Collection & Analysis • Automatic Graphs – visual depiction of metrics to spot anomalies

  16. Why Upgrade from MSP 3.0 or MSP 3.1?

  17. Why upgrade to MSP 3.2 from MSP 3.0 or MSP 3.1? • Locate one or mobile devices using quick search • Custom Views • Customize ‘Details’ section of device detail page to display useful / relevant information • Customize device list views to display relevant information in device search results table • Customize attributes that users can search on with the quick search tool

  18. Why upgrade to MSP 3.2 from MSP 3.0 or MSP 3.1? • Asset Management – Manage devices by asset name or any other custom attribute • Use data collection and analysis to measure, track device utilization, network utilization and help optimize operations • Track missing or stolen devices and automatically lock them down • Be ready to troubleshoot problems by setting up normal operation baselines for • Network Connectivity • Errant Applications • Battery Usage

  19. Thank You

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