ISM Workshop Denver – September 2006

1. ISM WorkshopDenver – September 2006 SESSION B TOPIC SUMMARY DOE SAFETY MANAGEMENT & OVERSIGHT

2. Session B-1-1 Development and Use of DOE Corporate Safety Indicators (Patty Bubar) • Corporate metrics reflect bad things to prevent • Process uses existing data sources • First draft will be provided to the PSO in Nov and reported to the Deputy Secretary in Dec 2006. • Need to look for better leading indicators • Current focus is on safety and plans to include security indicators at a later date

3. Session B-1-2 Normalization of Operational Experience Data and EM Occurrence Dashboard (Terry Krietz/Bob Murray) • Collaborative effort between EH (HSS) and EM • Difficult to compare sites and programs because of the way that the information is collected • Information is best used to compare site with itself for trends rather than to other sites • EM also reports to the Deputy Secretary on a quarterly basis • Normalizing data with hours and also using EVMS • Trying NOT to bias data • Forecasting could be a problem with data being fit to a curve (be careful)

4. Session B-2-1 DOE RL Oversight Planning, Documentation and Reporting (Rob Hastings/Mat Irwin) • Coordinated DOE evaluations with that of the contractor • Integrated evaluation process focuses on key areas of concern to both DOE and contractor • Focus is on past experience, issues at other sites, upcoming mission critical tasks. • Discussed three critical systems in their oversight systems; Master Oversight Plan used by Facility Representatives, Integrated Evaluation Plan (plans all oversight activities of RL scope), and Operational Awareness Database that captures all oversight activities and identified issues • Provides timely reporting to DOE senior management (twice weekly summaries and monthly updates) • Provides effective means of communicating issues within DOE and to contractors

5. Session B-2-2 DOE Idaho Integrated Management System (Geoffrey Beausoleil) • Provides simple written guidance on how the Idaho management systems work together in an integrated fashion • Ties together key programs including safety, quality and security • Has strong management support and management ownership

6. Session B-2-3 Sandia Preparation for Chief of Defense Nuclear Safety Review (Bob Brandhuber) • First step is to focus on requirements flow down • Conduct self assessments in advance of review • Partner with NNSA site office • Define the roles and responsibilities of contractor and DOE • Get the logistics right

7. Session B-3-1 Achieving Desired Safety Outcomes Through Cultural Alignment (Don McConnell) • Achieve simultaneous excellence in Mission, Ops/ESH, and Community Service • Safety Culture – 24x7 (at home, at work-consistent safety behaviors) • Just Culture underpins a safety culture • Alignment between DOE and Contractor is critical (partnering)

8. Session B-3-2 External Oversight/Interactions w/DNFSB (Charles O’Dell) • Key Elements; • Understand the issues/drivers • Communication with all involved (no surprises) • Top Management engagement • Timely Decisions • Open and honest interactions with Board and Staff • Engage technically, but do not rely on Staff for decision making

9. Session B-3-3 ISMS Performance Dashboard Process @ Nevada (Mike Kinney) • Process for monitoring long-term effectiveness of ISMS • Use results in annual ISMS review • Ability to track and trend performance • Enhanced participation throughout contractor, user organizations, and federal personnel

10. Session B-4 Just Culture Panel (Mike Weis, Shirley Olinger, Vic Pizzuto, Mike Lewis, Dave Jackson, Phil Quelan) • What is a Just Culture and Why is it important • How is it tied to HPI • New tool that interfaces with existing programs (not flavor of month) • Senior managers/leaders must understand and want to change • ORP, RL, CH2, BNI, FHI and WCH at Hanford discussed; • What they are doing to promote Just Culture • How it ties to existing ISMS, VPP programs • Presented metrics that help determine effectiveness • Importance of training

11. Session B-5-1 Incorporating HPI Tools into DOE Processes (Brian Harkins) • ORP is incorporating HPI tools into processes to strengthen ISMS implementation • HPI training customized to meet the needs of management & workers • Hands-on training is tailored to the job functions of various organizations • Training is helping people identify error-likely situations and error precursors, as well as latent organizational weaknesses in the actual workplace • Training video involving pre-job brief, a team execution of baking muffins, and a post-job brief • Discussed challenges and rewards of implementing HPI

12. Session B-5-2 HPI Training Panel (Gary Grant, Dale McKenney, Phil Quelan, Steve Walter) • Fluor Hanford, CH2M Hill-Hanford, WGI & Bechtel discussed application of HPI for their individual projects and the challenges • How training was tailored to fit the needs of the individual work forces • Successes seen to date

13. Session B-6 YSO Lessons Learned from Pilot FTCP Accreditation Review Process (Mike Schoener) • Discussed new DOE Accreditation Program as result of DNFSB Recommendation 2004-1 • Presented results of YSO’s review • Discussed process of self-evaluation, review team evaluation, and accreditation board approval