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HCI Career Opportunities and Required Skills in Usability Design Group

Explore career opportunities in Human-Computer Interaction (HCI) field with Usability Design Group. Learn about required skills, ideal candidate qualities, and ways to obtain these skills. Join a team of professionals dedicated to simplifying customer experiences.

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HCI Career Opportunities and Required Skills in Usability Design Group

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  1. Usability Design Group HCI career opportunities, required or desired skills and how to get them Helen Maskery

  2. Usability Design Group • Currently 36 people with continued growth expected • Part of a community of approximately 175 human factors professionals in Nortel • What do we do? • Simplify our customer’s life! • How? • Consider the whole customer experience • Find out, buy, get, install, use, upgrade… • Assess procedural dependability • Human error analysis • Apply use-centered design to product and solutions • Success metrics, operational requirements, software UIs, procedures, information support, etc • Focusing on effective network operations

  3. HCI Career Opportunities • UI Designers • Human factors specialists • Customer researchers • … • Generalists or specialists • Individual contributors or managers

  4. Required or desired skills • The environment you will work in…

  5. Required or desired skills • Some of the people you might work with…

  6. The Ideal Candidate • Technical / HF expertise • Learns quickly and thinks clearly • Analytical • Takes initiative • Strong broad shoulders • Thrives on constant change • Eye for detail • Good interpersonal skills • Ears that listen well • Strong Team Player and self-directed • Good communication skills • Principled • Dedicated • Courageous • Flexible • Business/usability balance • Energetic and enthusiastic • Sure grasp of business and usability issues • Pragmatic • Sure-footed and confident • Thirst for new technology

  7. How to get these skills • School – theoretical knowledge and ideally some project experience • Carleton University, University of Waterloo, Loughborough University (UK), L’ÉcolePolytechnique, many US schools • Human Factors, Ergonomics, HCI, Industrial engineering, Cognitive Science, Kinesthesiology, Computer Science, Psychology (of many types), graphic design, industrial design, … • On-the-job • Consultancies, companies, internships, volunteer organizations • Conferences / Tutorials • Student volunteers • Internet, books, local associations • Training courses • University summer schools, consultancy courses, etc

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