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Best Practice

Best Practice. What are we looking for?. Our Aims. Transparent and fair processes Value for Money Good Quality Services that meet local needs Support for the local economy Inclusion of Social Value. Your First Step.

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Best Practice

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  1. Best Practice What are we looking for?

  2. Our Aims • Transparent and fair processes • Value for Money • Good Quality Services that meet local needs • Support for the local economy • Inclusion of Social Value

  3. Your First Step Set up a matrix to determine the type of contract you would like to bid for Consider: • Type of Contract • Value • Location • Contract duration

  4. Do some work up front • Register on the portals to receive alerts • Ensure you have your policies written and accessible • Prepare case studies • Prepare references – ensure they will respond to requests

  5. Evaluation Criteria • Before beginning to respond check the evaluation criteria • Some are scored and some are pass/fail • Can you provide the evidence to back up your response

  6. Criteria can cover… • Credit Rating/Financials (Inc. minimum turnover) • Previous experience • Policies and Procedures • Environmental considerations • Industry specific detail • Staff/Personnel

  7. Schedule your time • Do not underestimate how long each stage of the process will take • Consider who needs to be available and when • Give yourself plenty of time to upload your bid prior to the deadline

  8. Process variations Not all tenders will be the same. Understand the process for each tender Check: • Word limit • Presentation • Procedure and deadline for asking questions

  9. Provide all information requested • Use a checklist to ensure all referenced documents are returned • Read questions carefully and ensure all bullet points are covered • Do not make assumptions

  10. Avoid Making hollow statements: • We have competitive prices • We are the best in the market • We offer the best service Only make a statement if you can provide evidence to back it up

  11. Feedback • Incorporate any learnings from the feedback you received into your tender response process.

  12. Your response should include: • Pricing • Details of the service you can provide • Examples of your ability to deliver • Added value – the “WOW” factor

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