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The current state of onboarding and offboarding processes in organizations reveals a fragmented approach where employees must request multiple services through various interfaces. This leads to confusion and delays, as individuals wonder about their resources like phones, PCs, and software access. With numerous personnel involved in fulfilling these requests, coordination often falls short, resulting in inefficiencies. This highlights the need for a more streamlined, integrated system that simplifies access to information and services, ensuring timely responses for both new and departing employees.
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Eventually the requests are answered… Tuesday Meanwhile, the requestor waits…and wonders. Monday Current State On-boarding process for most organizations Typically, an employee must request each service separately…through a variety of interfaces and applications, some automated, some not. Where’s my phone?My VME??My PC?! My Cell Phone? Where do I park? …software or access to special application… Where do I go…? How do I get…? I’mhere! And they all want my name, social security #,…! The same information is often needed for each. Behind the scenes, many people are involved in responding. Thursday …but not always in a coordinated & timely fashion!
Eventually the requests are answered… Tuesday Meanwhile, the requestor waits…and wonders. Monday Current State Off-Boarding Process for most organizations Typically, a manager must request each service separately…through a variety of interfaces and applications, some automated, some not. What about his software or access to special applications… Here is his phone!His VME!His PC! His Cell Phone! His Desk! What do I do…? Who do I call…? My worker’s gone! And they all ask his name, social security #,…! The same information is often needed for each. Behind the scenes, many people are involved in responding. Thursday …but not always in a coordinated & timely fashion!