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Award Process

2011. Malcolm Baldrige National Quality Award. Award Process. Baldrige Performance Excellence Program | www.nist.gov/baldrige. Baldrige Award Calendar . February Early eligibility certification April Eligibility certification May Award applications due

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Award Process

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  1. 2011 Malcolm BaldrigeNational Quality Award Award Process Baldrige Performance Excellence Program | www.nist.gov/baldrige

  2. Baldrige Award Calendar • February Early eligibility certification • April Eligibility certification • May Award applications due • June–November Applications reviewed • November Award recipients announced • TBD Award ceremony • March or April The Quest for Excellence Conference

  3. Application Process:Step 1, Eligibility Certification • Eligibility categories • Manufacturing • Service • Small business • Education • Health care • Nonprofit • Eligibility fee—$150 • Nomination of examiner

  4. 2012 Changes in Eligibility • To strengthen the holistic Baldrige Enterprise model in partnership with the Alliance for Performance Excellence, the Baldrige Program is now focusing award assessments on organizations that meet ONE of the following criteria: • Won the Baldrige Award (but five-year rule still in effect) • Between 2007 and 2011 received the top award from a state/local program that is a member of the Alliance • Applied for national Baldrige Award between 2007 and 2011, and the total of the process and results band numbers assigned in the feedback report was 8 or higher, OR received a site visit • Has more than 25% of its workforce located outside its home state • Has no Alliance award program available to serve it

  5. Application Process: Step 2, Award Application • Submit application report that addresses Baldrige Criteria • Pay application fee (sliding scale) • Pay site visit fee, if selected (sliding scale)

  6. Role-Model Determination • Purpose of determination • Records check

  7. Award Process Review Cycle

  8. Applications by Award Categories

  9. Board of Examiners • Volunteers • “Backbone” of Baldrige Program • Evaluate award applications • Ambassadors

  10. Composition and Selection of the Board of Examiners • Broad base of expertise • Selection factors • Terms of service

  11. Time Commitment by Examiners • Training prework (about 40–60 hours) • Training (3–4 days) • Independent Review (about 35–45 hours) • Consensus Review (about 45–60 hours) • Site Visit Review (about 20–30 hours preparation; 6 or 7 days on site)

  12. Why Examiners Participate • Increase learning • Network with peers • Review leading organizations • Contribute to the nation

  13. Code of Ethical Conduct • Purpose • Confidentiality • Avoidance of conflict of interest • Independent evaluation and scoring • Examiner status not for personal gain • Five-year rule

  14. 2011 For More Information • Criteria booklets • Self-assessment tools based on the Criteria • Award recipient videos and profiles • Case studies • Baldrige community www.nist.gov/baldrige baldrige@nist.gov (301) 975-2036 Baldrige Performance Excellence Program | www.nist.gov/baldrige

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