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Learn about leadership in teams, the role of each member, conflict resolution styles, and paradigms of human interaction. Discover strategies to form, perform, and support your team members effectively.
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Leadership in Teams STORM NORM The area under the bell curve is the team members’ percent of effort. FORM PERFORM Coach Support Direct Delegate
Conflict Negotiation Paradigms of Human Interaction (from Seven Habits of Highly Effective People by Steven Covey) Courage Consideration Two most powerful words are __ _____ .
Resolving Conflict Conflict – Resolution Style based on your personality style (1) Task (B) Reflective (Ask) (A) Assertive (Tell) Compete Collaborate Compromise / Confront Accommodate Avoid (2) People