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Developing Local Governement Turkish perspectives

This document explores the development of local government in Turkey from Turkish perspectives, emphasizing the importance of good governance in minimizing corruption and ensuring minority voices are heard. It highlights the integration of the EU and local governance, focusing on improving service delivery and responsiveness to citizens. The insights provided by Jean Eigeman, a seasoned political consultant and former member of the Senate, stress the need for customer-oriented governance that prepares for future societal needs while fostering trust and satisfaction in public services.

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Developing Local Governement Turkish perspectives

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  1. Developing Local GovernementTurkish perspectives • Welcome • Integration EU • Interest for all partners • Results: factor in international relations

  2. Jean Eigeman • Local government 1986 – 2006 (member of City-council, alderman, (dep.) mayor, secr.general regional cooperation, management VNG) • Member of the Senate 2003 - (EU spokesman, foreign affairs, agriculture and sustainable development) • Independent consultant (Senior-expert VNG International) • Political Science (Amsterdam 1984) • www.eigeman-id.nl

  3. Developing Local GovernementTurkish perspectives LOGO EAST in Turkey Improving services delivery and responsiveness to citizens

  4. Developing Local GovernementTurkish perspectives Good local government It minimises corruption, takes the views of minorities into account and ensures the voices of the most vulnerable in society are heard in decision-making. It is responsive to present and future needs of society

  5. Developing Local GovernementTurkish perspectives EU => governmental perspectives the nationale state and local government: ONE public task continue the change take care of: Trust representation Reliabilty institute (organisation) Satisfaction public service

  6. Developing Local GovernementTurkish perspectives Modernizing the politics and administration of regional and local governments Increasing the number and quality of such partnerships with regional and local governments exchange of experience better indicators of measures better assistance

  7. Developing Local GovernementTurkish perspectives • Public service, source of trust • Customer-oriented culture • Awareness of multi dimensions of citizenship • Norms of service (time, costs, communication, accessibility, content) • Differences between products

  8. Developing Local GovernementTurkish perspectives • Public service, source of trust • Local government as a PORTAL • Look to citizens as a customer • Streamline, digitize • Steer to quality (panels, “customer”-research, visitation)

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