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SDC CGA EU project – a quality service for vulnerable people

European Social Dialogue Committee for Central Government Administrations EU PROJECT - A QUALITY SERVICE FOR VULNERABLE PEOPLE Regional Seminar - Bucarest, 5 and 6 June 2014. SDC CGA EU project – a quality service for vulnerable people. Who are we ?

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SDC CGA EU project – a quality service for vulnerable people

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  1. European Social Dialogue Committee for Central Government AdministrationsEU PROJECT - A QUALITY SERVICE FOR VULNERABLE PEOPLERegional Seminar - Bucarest, 5 and 6 June 2014

  2. SDC CGAEU project – a quality service for vulnerable people Who are we? • Social dialogue committeecreated in 2010 • Employers and employees of central government administrations TUNED (EPSU + CESI) / EUPAE • Objective: • Compulsoryconsulted by Commission on all projectswith impact on public services -> influence • Works of initiative on commoninteresttopics, eggenderpay gap, restructuration impacts, information and consultation, image -> recommendations, agreements

  3. SDC CGAEU project – a quality service for vulnerable people Project 2012 Image and Attractiveness of Public Administration • Study, survey, conference in Prague • Result : Europeanframework agreement TUNED – EUPAE for a Quality Service in Central Government Administrations = 20 commitments

  4. SDC CGAEU project – a quality service for vulnerable people Today, project 2014 A quality service for vulnerable people • Follow-up of 2012 project • How canweimplement the 20 commitments? • Limit scope to be effective • To the most urgent situations • Vulnerable people • Asylumseekers • Young unemployed • Pensionerswithlowincome

  5. SDC CGAEU project – a quality service for vulnerable people Today, project 2014 A quality service for vulnerable people • In all countries members of the committee • Employers, employees, users • Difficulties, suggestions, best practices • Desk analysis, survey • 2 regionalseminars (Bucarest, Rome) • Final conference Paris (November) • Objective : recommendations

  6. SDC CGAEU project – a quality service for vulnerable people To come: • Aurore Chardonnet (TUNED): • The framework agreement • Raffaella Greco Tonegutti (consultant): • The situation of ourpresentproject

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