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Enhancing ICT Professionals: The Impact of Standards and Skills Development

Explore the importance of standardization in ICT and multimedia, alongside e-skills UK principles of operation, professional skills challenges, and the role of certifications and qualifications in the industry. Learn about the strategic skills architecture, core competencies, and the alliance for IT professionalism.

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Enhancing ICT Professionals: The Impact of Standards and Skills Development

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  1. The Purpose of Standardisation within ICT/Multimedia Terry Hook Berlin November 29th 2006

  2. Agenda • Context • The challenge • Real World example • Sample standards – what and where • Summary

  3. Standards

  4. e-skills UK Principlesof Operation

  5. The Professional Skills Challenge Skills Wheel

  6. The Dilemma • Tests • Certificates Qualifications • Qualifications “Proof” What you need to know todo what you do. Skills Jobs What you do. Training • Classroom • Online • On the job

  7. Professionalism and the Alliance

  8. Prof IT programme alliance In May 2006, e-skills UK joined forces with BCS, Intellect and NCC to provide focused leadership to professionalise the IT industry. Specifically the alliance will: • Improve the ability of business and other organisations to exploit the potential of information technology effectively and consistently. • Build an IT profession that is respected and valued by all - Government, business leaders, IT employers and customers - for the contribution that it makes to the growth of the UK economy.

  9. Why Now and Why Standards? • Technology is now at the heart of business • Severe competition for IT professionals • Employers see the link between skills development with competitive advantage • Outsourcing has changed the landscape

  10. A skills model and a standards model Strategic Skills Architecture, Information & Innovation Procurement and mgmt support Sales and Marketing Solution Delivery and Implementation Business Change Management Service Delivery Common Body of Knowledge Core Competencies

  11. Core Competencies • Working with others(client and internal teams) • Analysis / Problem Solving • Decision Making • Self Development • Time Management • Market Insight – understanding of business • Principles of Project Management • Culture of organisation • Motivation (to achieve results)

  12. Strategic Skills • Extension of Core Competencies & Specialism • Visionto understand key business drivers • Strategyto support business needs • Knowledge in both technical and business context • Commercial Acumen • Management and Leadership • Planning and assessment • IT Industry awareness • Behaviour • Coaching and mentoring • Team Building • Client and supplier facing skills • Impact / Influence (over others) and decision making

  13. Skills Measurements/Recognition • Chartered Professional Status • Accredited training • Qualifications • Endorsed training courses • Seminars • Experience • Performance Appraisal

  14. What gets measured gets done Skills Required Skills Available Mind the Gap Mind the Gap Description Level Quantity Description Level Quantity

  15. Summary • Skills are not sector specific they are often hybrid • We are the product of our culture • If we are to compete on the world stage we need to act as one • Standards are boring but we need them • We need to enable business not stifle it • Standards provide a discipline • We need guidelines not rules • What gets measured gets done

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