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Managing Your Self New Trends in Pharmacy Management Workshop 26-30 July 2008. Ruba Shoman Human Resources Director- PharmacyOne. What is HR ??. HR is Human Resources. What is HRM ??. HRM is Human Resources Management.
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Managing Your SelfNew Trends in Pharmacy Management Workshop26-30 July 2008 Ruba Shoman Human Resources Director- PharmacyOne
HR is Human Resources
HRM is Human Resources Management
HRM is : comprehensive set of managerial activities and tasks concerned with developing maintaining a qualified workforce in ways that contribute to organizational effectiveness.
Manpower planning • Recruitment and selection of employees • Employee motivation • Employee Performance evaluation • Employee’s relations • Provision of employee services • Employee training and development • Managing Work environment • Maintaining a legal environment
'People skills' are now recognized as being the single most important factor for success in business. Much has been written about managing others, but little about managing yourself but it is a vital skill in work and life.
After all, if you don’t Manage your self, who else will?!As a result when you manage your self you will be able to manage others , your family , your team , your students…etc
what areas do managing yourself or ‘self-management’ cover !!!!!!!!
Feelings and emotions • Time and priorities • Hopes and dreams • Energy and focus • Health, diet and exercise • Thoughts and intentions • Fears, insecurities • Being vs. doing • Stress • Systems and processes • Environment
Listen to your body; it expresses itself and gives you information about when it needs exercise, what foods disagree with it and when it needs water. It is a ‘nature machine’ so give it good fuel and keep it well serviced • Organize your self – systemize your life, wake up on a fixed time daily, eat your breakfast same time every day…. When you systemize your daily activities other major activities will be managed and organized as well.
3. Notice negative emotions and what is fuelling them. It is easy to ignore and anesthetize these with being busy. Give negative feelings your attention, accept them, don’t dismiss them because they are part of you and address what is causing them 4. Know what you want , your dreams and goals, because this will help you to make self- management decisions and understand the consequences of your choices
5. Know yourself well – invest in personal development, read a book, go on a course, observe yourself. Your values, beliefs, motivations and needs drive everything, either consciously or unconsciously, so it is very important that you know your personal drivers to help you to know exactly what you are managing! 6. Know what makes you stressed and what to do about it. Catch your stressors early to minimize their impact.
7 .Create awareness of your personal buttons and insecurities – these are sensitive spots where you will overreact and others won’t understand why because their buttons may be different. Notice when you are being irrational or misdirecting negative emotions to others 8 .Give yourself regular personal time. Check in with yourself daily and put attention on what’s occurring for you mentally, emotionally, physically and spiritually.
9. Love what you do until you do what love 10.Share insights about yourself with important people in your life it will help them to understand you better and you will gain from their experience. 11. Take benefit from others criticism to you, they see things in you that you don’t see. 12. Write down your dreams on a paper and keep with you all the time in your wallet. Whenever you achieve a dream tick it.
1. DeligateDelegation is key to growing a business and developing your staff. It may be far quicker and easier to do the critical things yourself, but your staff will never learn if they aren’t allowed to have a go and learn from their mistakes. (Isn’t that how you got to where you are today?) 2. PrioritiseDo the important things... ...first, not the most urgent. If you always focus on the most urgent, you’ll never have time to attend to the most important.
3. To be trusted, trust othersSuccessful leadership requires trust, throughout a team. If you don’t trust others, why should others trust you? 4. Learn to turn disappointments into opportunitiesAll businesses (and their managers) face challenges and reversals from time to time. Successful management and leadership requires flexibility, confidence and courage, most especially in the face of adversity. However, few disappointments will actually be disasters. So learn how to turn them into opportunities to learn from, to grow beyond and/or turn to your advantage.
5. Stay positive Try to do what all great leaders do and always to look on the bright side. Most especially, without being blindly unrealistic, avoid communicating any sense of panic even in the most difficult situations, or being routinely pessimistic. This is deeply demoralising to others and will stunt all others’ enthusiasm to help find positive solutions to shared problems.
6. Don’t fight battles you can’t win Some battles at work can be so petty they may not be worth fighting, especially when a short-term gain may need... To be set against a more costly longer-term consequence. But battles you can’t win are rarely even worth starting.
7. Don’t make decisions you don’t have to Sometimes, any decision can be better than no decision, and indecision can be highly demoralising for all. But sometimes senior managers can agonise over decisions they really didn’t have to take at all. So ask yourself: ‘What would be the consequences if we don’t make a decision?’ - before getting too embroiled in an issue so you can’t see the wider picture.
8. Put yourself in their shoes Before you... make any decisions about people, whether your own company’s employees or external suppliers or customers, just put yourself in the other side’s position first. This is a great way to save you taking possibly unbalanced or unreasonable positions, it builds empathy and helps develop sound relationships.
9. Don’t throw away the ‘history-book’ Many fast-moving businesses often forget that at least some of their current challenges have probably already been met before. Understanding the lessons from the past can be just as important as working out how to forge into the future. (If you weren’t around the last time, find someone who was and value their suggestions!)
10. Never believe your own PR! As they say: ‘Pride goes before a fall’. Be grateful for all the successes you achieve, promote them modestly by all means, but don’t believe in your infallibility and resist all temptation to become cocky or complacent.
Use... these... in... your life & you will live happily
Talk………………….Softly Walk……………...Humbly Eat………....……..Sensibly Breathe…..………...Deeply Sleep……………Sufficiently Dress……………….Smartly Act……………….Fearlessly Work……………….Patiently
Think………….Truthfully Believe……………Correctly Behave…..………Decently Learn……………Practically Plan………………..Orderly Earn………………Honestly Save………………Regularly Spend……………Intelligently
The ultimate goal of managing yourself is to feel good and achieve what you want. Always remember that you have a choice
