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THE VALUE OF A GOOD MISTAKE. “I've learned that mistakes can often be as good a teacher as success." – Jack Welch “
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“I've learned that mistakes can often be as good a teacher as success." – Jack Welch“ I have taken more than 9000 shots in my career. I have lost almost 300 games. Twenty six times I have been trusted to take the game winning shot and missed. I have failed over and over again in my life; and that is why I succeed.” –Michael Jordan
Great Mistakes and the Lessons Behind Them. • Leadership • People Management • Money Management • Customer Loyalty • Work Life Balance .
LESSONS IN LEADERSHIP • Management is doing things right; leadership is doing the right things. ----- Peter Drucker. • “People buy into the leader before they buy into the vision.” -----John Maxwell
LEADERSHIP • TAKE RESPONSIBILITY FOR THE SUCCESS OR FAILURE OF THE COMPANY- BE THE MAN/WOMAN • COMMUNICATE A COMPELLING VISION AND MISSION. • CREATE AN EMPOWERING CULTURE • BECOME A MULTIPLIER NOT A DIMINISHER • BE DECISIVE • LEADERS NEVER ARRIVE
LESSONS IN PEOPLE MANAGEMENT • IF YOU THINK HIRING PROFESSIONALS IS EXPENSIVE, TRY HIRING AMATEURS • I HIRE PEOPLE BRIGHTER THAN ME AND GET OUT OF THEIR WAY Lee Iacocca • FIRING IS NOT SOMETHING YOU DO TO SOMEONE: FIRING IS SOMETHING YOU DO FOR SOMEONE
PEOPLE MANAGEMENTKnow Thyself …and everyone else for that matter! • RIGHT PEOPLE- RIGHT SEAT • PENNY WISE AND POUND FOOLISH • SOP’S – ALLOW ORDINARY PEOPLE PERFORM AT EXTRAORDIARY LEVELS • CELEBRATE SUCCESS • FIRE RIGHT- DO THE RIGHT THING FOR ALL
CUSTOMER LOYALTY THE CLIENT IS NOT ALWAYS RIGHT • DO YOUR HOMEWORK • SET CLEAR EXPECTATIONS • 80/20 RULE • DON’T BECOME FAMOUS ON THE NEWS
LESSONS IN MONEY MANAGEMENT • "I've got all the money I'll ever need if I die by four o'clock this afternoon." - Henny Youngman • Car sickness is the feeling you get when the monthly payment is due. ~Author Unknown • A bank is a place that will lend you money if you can prove that you don't need it. ~Bob Hope
FINANCIAL EXPERIENCE –BIGGEST MISTAKES • UNDERCAPITALIZED AS START UP • DON’T UNDERSTAND COSTS • CASH FLOW • OWNER TAKES TOO MUCH MONEY OUT • DON’T UNDERSTAND BUDGET OR FINANCIAL REPORTING
PARTNERSHIPS • MAKING BUSINESS WORK • MAKING MARRIAGE WORK
WORK LIFE BALANCE“IF MAMA AIN’T HAPPY NOBODY’S HAPPY” • DON’T TALK TO ME LIKE AN EMPLOYEE • WHAT PART OF PICKING UP YOUR SON DID YOU NOT UNDERSTAND • HONEY, ARE YOU LISTENING TO ME • I DON’T EVEN KNOW YOU ANYMORE
PARTNERSHIPS IN THE BEGINNING COMMON GOALS AND VALUES
PARTNERSHIPS OVER TIME OUT OF BALANCE • SEPARATE OR INDIVIDUAL GOALS AND VALUES
REBALANCING • REDEFINE COMMON GOALS AND VALUES • PRACTICE MUTUAL RESPECT • REVISIT OFTEN COMMON VISION
DON’T WASTE A BIG MISTAKE! The facts are irrefutable and beyond question. Mistakes are essential for learning, improvement, productivity and creativity.
THE VALUE OF MISTAKES • Don’t waste a perfectly good mistake on self-abasement. Seize the opportunity to learn, for that is what mistakes are for! Therefore do not be afraid to make mistakes, rather embrace them! Learn the value of mistakes.