Reduce Cost Leakage and Increase Strategic Margins with a Microsoft-based Tool for Supply Chain Improvement

1. SESSION CODE: BIP204 Reduce Cost Leakage and Increase Strategic Margins with a Microsoft-based Tool for Supply Chain Improvement Enrique Andaluz SC Market Development Manager Microsoft Corporation Nagendra Prahalad Principal Architect Infosys Technologies

2. Agenda • Observations on approaches to the “new normal” • The real life environment we all live in • Demonstration of problem-solving ideas • Q&A • Is your business insight strategy helping you resolve problems or only see them?

3. Support your innovative way of doing business Microsoft-Infosys Business Process Improvement • Customer driven priority: Visibility & Collaboration • Enterprise-class Solution for Business Insight & Collaborative decisions

4. Expect value out of your transformation

5. VAN Fragmented VAN/Internet B2B Services PTX PTX Why Business Insight Dealer 2 Tier 1 Suppliers Fleet DCs Distributors Dealer 3 JIT Warehouses Carriers/3PL End Customers Port/Customs Sales Company Financing Web Powertrain /Stamp / Assembly Dealer 1 Multiple demand signals, Channels, Partners & Methods Fragmented Supply Chain Systems & Processes Self Contained components prevent Interaction Varied levels of Technology and Process standards

6. Effective approaches to manage Supply Chain For each of the following technologies, please indicate the frequency of use of each today as part of your supply chain management tools/practices? % saying “Regularly” • Greatest efficiencies are derived from • Enhanced quality of interaction • Improved flow of real-time data

7. Situational Business Insight Requirements • Interoperability • Cross-functional • Performance (time, process, productivity) • Personalized exception management • Actionable visibility • Past and Present are covered; the Future is missing • Self-Service • The Cloud • The Desk-less worker

8. Microsoft Business IntelligenceGet more out of products you already own Business User Experience Collaboration Visibility Business Collaboration Platform Information Information Platform Data

9. Platform for Business Process Transformation Collaboration Visibility Information Data

10. Infosys Supply Chain Visibility - Overview Workbench – Domain-specific operational experience for Enterprise Workbench Content out of-the-box speed for value delivery Demand Intelligence upcoming releases … Service Procurement Inventory Pervasive Performance Management Foundation Initiative Alerts Role Based Self Service Accelerators out-of-the-box speed for integration of disparate systems Microsoft Stack

11. Value Proposition Leverage your Existing Infrastructure Enable critical cost reduction initiatives

12. Demonstration Scenario Overview • CFO (Suzanne) observes revenue shortfall and potentially related issues with other operational metrics . CFO tasks VP Sales (Steve) for resolution. • VP Sales (Steve) receives revenue alerts and CFO message. He investigates and identifies lower level issues and root causes. VP Sales creates initiative to delegate accountability for various KPIs & roles. • Initiative is propagated to various roles for further analysis and resolution • Operations for heightened focus on inventory performance • Sales manager for DSO and better care of specific existing clients • Service team to respond to related customer complaints

13. Supply Chain Workbench Nagendra Prahalad Principal Architect Infosys Technologies DEMO

14. Demo Summary • Top Management view • Alerting and Collaboration • “The initiative deployment” • Interim change of “the way we do business” • Monitoring performance improvement cross-functionally • Managerial view • “My operational impact to business strategy” • Follow through interim initiatives • Root cause analysis and delegate • Manage alerts for more proactive personal involvement • Operations view • Ad-hoc reporting • The life of the super-user • The life of the end-user

15. Q&A • Is your Business Insight strategy helping you resolve problems or only see them?

16. Related Content • Breakout Sessions • BIP301 | So Many BI Tools, So Little Time • BIP205 | Culture As Culprit: The Real Story Behind Business Intelligence Project Failure • Interactive Sessions • BIC01-INT | American Tire Chooses Microsoft over Oracle and Cognos to Save Money • BIC05-INT | Sales Management with Microsoft BI at Kimberly Clark • BIO04-INT | Deep Dive on Time Intelligence with PerformancePoint Services • Hands-on Labs • BIO02-HOL | Developing Reports and Dashboards with PerformancePoint Services in Microsoft SPS 2010 • BIE07-HOL | Microsoft SQL Server Integration Services: Intermediate to Advanced • Product Demo Stations • Microsoft Consolidated Business Intelligence

17. Resources Learning • Sessions On-Demand & Community • Microsoft Certification & Training Resources www.microsoft.com/teched www.microsoft.com/learning • Resources for IT Professionals • Resources for Developers • http://microsoft.com/technet • http://microsoft.com/msdn

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