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Office Ergonomics

Office Ergonomics. Joe Brenneman ISE 3014 Work Measurement and Methods Engineering From Professional Safety Vol.50 No.7 Page 22-30. What is Office Ergonomics?. Ergonomics: is the study of how you interact with your work and work environment.

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Office Ergonomics

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  1. Office Ergonomics Joe Brenneman ISE 3014 Work Measurement and Methods Engineering From Professional Safety Vol.50 No.7 Page 22-30

  2. What is Office Ergonomics? • Ergonomics: is the study of how you interact with your work and work environment. • Office ergonomics: focuses on arranging your work environment to fit your needs while you do your job.

  3. Why Office Ergonomics? • Reduce adverse health effects from video display terminal (VDT). • Work related musculoskeletal disorder (WMSD) • Repetitive strain injuries (RSI) • 34% of lost workdays are due to WMSD and RSI • Costing businesses 15-20 million dollars a year in workers compensation, and upwards of 60 million dollars in indirect costs. • Enhance organizational effectiveness and facilitate the change process.

  4. System Design Approach • Analysis • What is the current performance of the organization and the workers? • What is the desired performance of the organization and the workers? • Design • Try to match the worker with the job, and worker with the work environment. • Object by object design. • Development • Research • Implement • Pre Surveys and Assessments

  5. System Design Approach • Evaluate • Conduct evaluation after a realistic amount of time. • Post Survey and Assessment.

  6. Real Study Example • Telemarketing Company, call center 4,050 employees. • Pre assessment of VDT knowledge. • 67% of employees had correct responses. • After Training • More than 93% of employees had correct responses. • Post observations • More than 85% of employees were able to apply techniques taught. • Higher levels of user control as employees continually adjusted their workstation to meet various job demands.

  7. Telemarketing Call Center • Changes made to work environment • Chair adjustment • Monitor placement • Height and adjustment of keyboards • Working surfaces • Change in posture • Breaks for exercise or movement

  8. Cost and Benefit • Return on Investment • After first year • 15% decrease in reported upper extremity WMSDs • 33% decrease in average lost workdays due to WMSDs • An overall increase in worker control and efficiency and a reduction in stress. • The money saved from workers compensation surpassed the cost of training after the first year and a half. • After the second year, decreases in WMSDs continued.

  9. Conclusion • A well designed office coupled with ergonomic techniques can lead to better efficiency and reduction in worker stress.

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