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Getting Learning to Y our Learners with OLSA

Learning: Re-Imagined. Getting Learning to Y our Learners with OLSA. Gary Hartman Partner Alliances Manager gary _ hartman@skillsoft.com. What LMS’s do our Customers Use?. TPLMS. Which TPLMS?. Plateau. Saba. SumTotal. Current Customer Challenges. Catalog Management

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Getting Learning to Y our Learners with OLSA

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  1. Learning: Re-Imagined Getting Learning to Your Learners with OLSA Gary Hartman Partner Alliances Manager gary_hartman@skillsoft.com

  2. What LMS’s do our Customers Use? TPLMS

  3. Which TPLMS? Plateau Saba SumTotal

  4. Current Customer Challenges Catalog Management Finding Desired Assets Player Technology Maintenance Limited Access to certain SkillSoft Assets from within the LMS Trouble-shooting issues with Content and Players Maintaining the LMS as the System of Record while still enabling all SkillSoft entitled assets Other Challenges?

  5. Provide Support for other Platforms • Leverage SkillPort functionality • Simple integrations like seamless login from corporate intranets or portals • Basic integrations like pulling reports of user course scores into an HRIS system • Complex integrations where users can access content from multiple places and SkillPort provides backend LMS functionality • Provide support for a variety of customer needs

  6. Open Learning Services LMS Portals Enterprise Apps Content Content-Related Learning Services GOAL Increase delivery options, lower costs and simplify deployment of integrated content and services for our customers APROACH Deliver content and integrated learning services through open, Web standards based, content services platform Open Learning Services

  7. SkillSoft Open Learning Services Architecture SkillSoft Hosting Services SkillSoft Courses Custom Courses Books Videos SkillPort OLSA LMS or ? Learners Learners • Web Services API that simplifies access to SkillSoft content and content-related services hosted by SkillSoft • Targeted applications • Learning Management Systems (LMS) • Talent Management Platforms • Portals • Other web-applications

  8. Delivering Content to Learners SkillSoft Hosting Services SkillSoft Courses CustomCourses Books Videos SkillPort OLSA LMS or ? Learners Learners • SkillSoft Technology Infrastructure • Software as a Service (SaaS) delivering learning to over 10 million learners worldwide • 99.97% Average Uptime for 2008 • Custom Hosting Services • Easy-to-manage, searchable repository for ALL your learning content • Deployment Options • SkillPort: reliable, secure, scalable, proven • TPLMS: Use OLSA to deliver learning from another LMS

  9. What’s wrong with the old model? Traditional Learning Landscape Simple Content loaded into an LMS But… Content trends have added stress to the existing model • Accelerating content inventory growth • Increasing variety of content types • More dynamic, frequently changing content • Interdependent relationships among content objects and content–related servicesexample: mentoring services There are no standards for integrating today’s richer content into a TPLMS

  10. OLSA for Hosting Content TPLMS OLSASERVER • Implementation • SkillSoft manages installation and maintenance of courses on OLSA Content Server • Customer loads AICC files for all assets • Users launch content from within the LMS

  11. OLSA Administrator Learning Administrator Content Open Learning Services Content-Related Learning Services Perform Various Functions TPLMS

  12. OLSA Administrator Download Asset Metadata AICC, SCORM or CSV Download Catalog Hierarchies Run Reports Perform Management Functions

  13. Download Asset Metadata ...call your AE

  14. AICC Metadata

  15. Course Catalog Hierarchy • A structured list of all entitled course assets and where they sit within the SkillSoft defined catalog • How might it be used? • Rebuild the hierarchy within a LMS • Post to an Excel File for Review

  16. Catalog Hierarchy – HTML Format

  17. Catalog Hierarchy – CSV Format – Detail

  18. Run Reports – Asset Launch Report Useful if in “Track to TPLMS” mode

  19. OLSA Web Services API • Standards-based • Web Services, SCORM, AICC • Core services • Asset Integration • Catalog Synchronization • Search across all content and services • On-demand Communication • Tools to get started • Growing developer community • Online Knowledge Base • Code samples, documentation, etc. • Application Engineer Support

  20. What can you do with OLSA? • Automate course loading • Automatically keep course entitlements up-to-date(OLSA Asset Integration) • Organize SkillSoft assets according to the SkillSoft defined curricula structure(OLSA Catalog Synch) • Integrate SkillSoft Search Capabilities Present a single view of ALL available resources within the LMS • Supports direct launch of topics, SkillBriefs, Job Aids, books, and videos (Leadership Development Channel) (OLSA Search)

  21. What can you do with OLSA? • Provide direct access to additional assets from within the LMS • Books, SkillBriefs, Job Aids, Mentoring Services, etc. (OLSA Search) • Manipulate more SkillSoft assets within the LMS Catalog • Can add Books, Mentored Assets, etc. to a user’s Learning Plan(OLSA Search, then Asset Integration) • Support SkillSoft Advanced Content Structures • KnowledgeCenters, Learning Programs, Offline Play of Courses(OLSA On-demand Communication) • Support access to SkillSoft content from outside the LMS while still maintaining system of record for data (OLSA On-demand Communication)

  22. SuccessFactors – OLSAOne-Click Learning Asset Access SuccessFactors and SkillPort secure, Single Sign-On capabilities give instant access to the SkillPort Home Page.

  23. SuccessFactors – OLSAInteractive Knowledge Exploration Secure “deep linking” from SuccessFactors to SkillSoft and Books24x7® content lets employees quickly preview manifests, launch assets, and add them to their development plan.

  24. SumTotalFederated Search Search also uses OLSA Search To find additional learning assets • Search finds courses assigned to learner • Courses are loaded into SumTotal Using Asset Integration

  25. OLSA Addresses Key Pain Points

  26. Momentum in the Industry

  27. Key Points to remember! Each client should have their own OLSA Content Server All content is hosted by SkillSoft Course Libraries are automatically updated Players automatically updated Results for courses launched from TPLMS can be directed to LMS or OLSA Server Results for Advanced Learning Structures must return to OLSA Server

  28. OLSA Refresher ...call your AE

  29. Discussion Points during Planning • Course Launching- AICC, SCORM, Web Services, Search • Tracking- What is the system of record? • Reporting- In some circumstances, reporting from both OLSA & TPLMS may be required (KCs) • Developmentproficiency- OLSA = Web Services (.Net or Java)

  30. Plan, Execute and Deliver Contact your SkillSoft Account TeamDiscuss what you want to do Contact your LMS VendorAsk them how they can help Development Project ?Find internal or external resource Create a Project TeamYou, SkillSoft, LMS Vendor Plan / Execute / Deliver

  31. Thank you Questions & Discussion

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