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The Fifth Annual African Dialogue Consumer Protection Conference

The Fifth Annual African Dialogue Consumer Protection Conference. Mobile and Cyber Threat Issues Namibian Experience. Livingstone, Zambia 10-12 September 2013. Overview of the Telecom sector. Namibia has a relatively new law known as the communications act 8 of 2009

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The Fifth Annual African Dialogue Consumer Protection Conference

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  1. The Fifth Annual African Dialogue Consumer Protection Conference Mobile and Cyber Threat Issues Namibian Experience Livingstone, Zambia 10-12 September 2013

  2. Overview of the Telecom sector • Namibia has a relatively new law known as the communications act 8 of 2009 • The act provides for regulation of the ICT sector as well as broadcasting, postal services and radio spectrum allocation • Key provisions incl majority ownership of firms, levy funded, handle complaints, enable security • Largely state owned shareholding in sector, e.g. MTC over 60% (mobile), Leo (mobile) 100% Telecom 100% (fixed line/ADSL) through NPTH

  3. Overview continued • MTC users 1.3 million subscribers (bulk prepaid) with 80% market share • Telecom/Leo 100% ADSL • Regulator not independent from government • No consumer presentation on Board

  4. Challenges/threats • Majority state ownership of the telecoms sector could aid public interest, however MTC is 3rd most expensive in Africa after Cameroon and Burkina Faso in prepaid • MTC violated the communications act and Namibia Consumer Trust lodged a complaint with CRAN and was found to have violated the act, however no penalties were issued • CRAN independence questioned as government appointment of Board and MTC ownership might have played a role

  5. Challenges/threats continued • Cellphone banking relatively new, thus security of mobile phone payments yet to be assessed. Electronic transactions bill drafted • Personal information protection bill drafted • Cyber crime e.g. child pornography being addressed through model law for SADC • Workshops held and input sought on above bills recently

  6. Thank you! Mr. Michael Gaweseb gawis@hotmail.com

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