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Baldrige Performance Excellence Program 2012 Examiner Training Opening Session

Baldrige Performance Excellence Program 2012 Examiner Training Opening Session. Baldrige Performance Excellence Program | www.nist.gov/baldrige. 2012 Examiner Training. Welcome Thanks! Quick Introductions (Name & Affiliation) New at Training Baldrige Program and Enterprise Update

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Baldrige Performance Excellence Program 2012 Examiner Training Opening Session

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  1. Baldrige Performance Excellence Program 2012 Examiner Training Opening Session Baldrige Performance Excellence Program | www.nist.gov/baldrige

  2. 2012 Examiner Training • Welcome • Thanks! • Quick Introductions (Name & Affiliation) • New at Training • Baldrige Program and Enterprise Update • Item Scoring • Personal Note

  3. New at Training • Increased International Guests with Paid Attendance • Limited Number of U.S. Paid Attendees

  4. Baldrige Program and Enterprise Update • Program Structure • Program Changes • Program Funding • Enterprise Update

  5. Program Structure 6 Teams 3 Teams Operations Transition Team Provide Essential Products and Services Eliminate, Streamline, Innovate Enterprise Transition Team Develop New Products Initiate Revenue Generation Management Team Coordinate with Enterprise Coordinate with NIST

  6. Program Changes Examiner Training Support Award Eligibility Rules Many Cost Savings >25% Staff Loss Business Plan

  7. Program Funding • Foundation Gift • Endowment Fundraising Underway • Sponsorships • Fees • Criteria Sales • Conferences / Events • Award Application • Assessment Services • Training • Roundtables / CoPs • Baldrige Fellows • Grants and Contracts

  8. Quest for Excellence Sponsors

  9. Enterprise Update • Vision – An Integrated, Financially Sustainable Baldrige Enterprise • Identified Ten Characteristics of the Enterprise • Enterprise Integration of Examiner Training, Award Processes, Non-Award Assessments, Criteria Sales, Marketing and Communications, Channel Partners • Weekly Meetings of the Alliance, ASQ, Baldrige Foundation, and BPEP

  10. Item Scoring • Most Descriptive Scoring Range • All Four Dimensions • Benefit of the Doubt • Approach Is Not A Gate • ADLI and LeTCI Dimensions Parallel Each Other for Each Maturity Level

  11. Personal Note Transition Learnings: • Real Change Is Hard • Mutual Respect and Trust • Constant Communication • Agility • Take Pride in Our Accomplishments and Work • Innovate • Show the Love

  12. ? ? ? ? ? ? Questions ? ? ? ? ? ? Thanks!

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