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EDMS Integrated Solutions Benchmark James Watson President Doculabs September 22, 1999

EDMS Integrated Solutions Benchmark James Watson President Doculabs September 22, 1999. Objectives. Who is Doculabs? Overview of EDMS Integrated Solutions Where it’s been Where it’s at Where it’s going EDMS Integrated Solutions Benchmark Results. Doculabs Background. Founded in 1992

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EDMS Integrated Solutions Benchmark James Watson President Doculabs September 22, 1999

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  1. EDMS Integrated Solutions BenchmarkJames Watson President Doculabs September 22, 1999

  2. Objectives • Who is Doculabs? • Overview of EDMS Integrated Solutions • Where it’s been • Where it’s at • Where it’s going • EDMS Integrated Solutions Benchmark Results

  3. Doculabs Background • Founded in 1992 • HQ Located in Chicago, Illinois • Business Focused on Research and Assessment of Emerging Technologies and Advisory Services for End-Users and Vendor Clients • Sixty percent of our Business Comes from Helping End-Users Navigate the Technology Landscape

  4. Doculabs Technology Areas EDMS • Imaging • Document Management • Workflow • Records Management • Knowledge Management • Integrated Solutions EDOS • Digital Print Systems • Enterprise Publishing Systems • Alternative Output or Print Replacement Systems i*Structure • Web Application Development Tools • Application Servers • E-Commerce Applications • Electronic Bill Presentment and Payment

  5. Doculabs’ Business Model Benchmarking Research End-User Advisory Vendor Advisory

  6. Past and Present Research ‘98 • Workflow • Document Management • Enterprise Imaging • Knowledge Management • Records Management • COLD • Web Application Development Tools • Digital Color Presses ‘99 • Workflow • EDMS Integrated Solutions • Document Management • Knowledge Management • Records Management • Electronic Bill Presentment and Payment • Digital Asset Management • Composition Tools • Electronic Commerce • Application Servers

  7. EDMS EDMS Evolution Imaging Workflow COLD DM

  8. Benchmark Criteria • Overall Functionality • Level of Integration • Administration • Flexibility • Enterprise Architecture

  9. The Participants • FileNET - Panagon • Hyland Software - OnBase • Identitech - FYI • Optika - eMedia • Optical Image Technology - Total Solution • TIMS - Saperion • USI - e.Power

  10. Component Summary • Document Management • Yes • FileNET • Hyland • Identitech • OIT • TIMS • USI • No • Optika

  11. Components Summary • Imaging, Workflow and Web Interfaces • All Participants • COLD • All Participants except USI

  12. FileNET • Pros: • Strong vendor with large customer base • Includes better than average Web client • Proven industrial strength imaging and workflow • Cons: • Backend systems are still distinct and not tightly integrated • COLD component is separate • No remote Web administration

  13. FileNET - Best Fit • You need industrial strength imaging and workflow for LOB application with modest COLD and DM requirements

  14. Hyland Software • Pros: • Strong integration of COLD, DM, imaging and Workflow • Data Mining • Automatic document cross referencing • Cons: • No OTB HSM • COLD definition editor is not intuitive • No remote Web admin

  15. Hyland - Best Fit • You need data mining, print file concatenation and automatic document cross referencing capabilities along with strong EDMS integration

  16. Identitech - FYI • Pros: • Strong EDMS integration (all components) with highly functional Web client • Industrial strength transaction and replication abilities • Add/modify documents over the Web • Cons: • System security is not integrated with NOS • Limited remote administration over the Web

  17. Identitech - Best Fit • You need a strong Web client (add/modify capabilities) • You need tight integration of all EDMS components • You need to support thousands of users with high volume transactions • You need robust replication capabilities

  18. Optical Image Technology (OIT) - Total Solution • Pros: • Strong EDMS integration (all components) • Extremely granular three-tier architecture • Tremendous out of the box functionality • Cons: • Lacking workflow reporting and auditing capabilities • No remote Web administration • Flexibility can be intimidating

  19. OIT - Best Fit • You need seamless EDMS integration (all components) for enterprise deployments • You need tremendous OoTB functionality • You need powerful and granular COLD flexibility

  20. Optika - eMedia • Pros: • Only vendor directly addressing e-commerce and value chain interaction • Solution is both Web-centric and NT-centric • Remote Web administration capabilities • Cons: • No true document management capabilities • COLD print file support is limited

  21. Optika - Best Fit • You need imaging, COLD and workflow integration to support EDI and electronic-commerce applications

  22. TIMS - Saperion • Pros: • Strong EDMS integration (all components) • Strong jukebox management and replication server support • Cons: • COLD print file support is limited • Architecture is not true three-tier • No remote Web administration

  23. TIMS - Best Fit • You need seamless EDMS integration • Web access • jukebox management • server replication • complex document support • Collaborative environments

  24. USI - e.Power • Pros: • Robust production workflow • Add/modify documents over the Web • RM capabilities OTB • Leverages technologies from PC DOCS and Provenance • Cons: • No COLD component • No remote Web administration • Mix of two and three-tier architecture

  25. USI - Best Fit • You need strong integration of DM, RM, imaging and workflow for both collaborative and production level environments • You need a strong Web client

  26. EDMS Enter the New Paradigm Electronic Commerce Knowledge Management Imaging Groupware Workflow NOS COLD RM DM Internet Legacy ERP

  27. And E-Mail • Still a problem • filtering mechanisms lack intelligence • import into the system will remain ad hoc and manual • spamming!

  28. Conclusion • EDMS integrated solutions marks the new paradigm • EDMS integrated solutions will serve as an integration point to e-commerce, KM and ERP applications • The prolific growth of e-commerce will spur EDMS integrated solutions growth • Look for increased parity with the market space

  29. Further Material • This presentation • Articles on (almost) all aspects of EDMS • Ask me about DM, Workflow, Imaging, Input, Storage, COLD, E-Commerce, Web Application Development, etc. • “Helper Docs” to get you started(survey samples, “enabling conditions”, methodology material) • Xplor bookstore for comparative Special Reports • E-mail questions to info@doculabs.com

  30. Questions? Doculabs 1201 W. Harrison Third Floor Chicago, IL 60607 (312) 433-7793 www.doculabs.com jwatson@doculabs.com

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