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New Company Orientation

Hartsfield-Jackson Atlanta International Airport. New Company Orientation. City of Atlanta Department of Aviation Security Division “Security is Everybody’s Business”. Table of Contents.

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New Company Orientation

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  1. Hartsfield-Jackson Atlanta International Airport New Company Orientation City of Atlanta Department of Aviation Security Division “Security is Everybody’s Business”

  2. Table of Contents Contact Information………………………………………….............................................................................…... Hours of Operation………………………………………………………………………………………………..………. City Holidays…………………………………………………………………………………………………………..…… Authorizing Agent Processing Checklist……………………………………………………………………………...…. Service Fees…………………………………………………………………………………………………………..…… Methods of Payments…………………………….............................................................................…………….... Government Issued IDs……………………………………………………………………………………..……………. SIDA Training Class Schedule………………………………………………………………………………………..…. NON-SIDA Security Awareness Information…………………………………………………………………………… Airport Driver’s Training Schedule………………………………………………………………………………………. Security Identification Badge Application………………………………………………………………………………. Badge Expirations………………………………………………………………………………………………………… Badge Renewals………………………………………………………………………………………………………….. Badge Returns……………………………………………………………………………………………………………. Customs Seals……………………………………………………………………………………………………………. Vehicle Access Permit Request Form………………………………………………………………………………….. Vehicle Markings…………………………………………………………………………………………………………. Escort Request Form…………………………………………………………………………………………………….. Compliance & Enforcement Program…………………………………………………………………………………... Pages 3-4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Pages 14-19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Pages 27-28

  3. Security Division - Contact Information Karen Brown – Badge Department Tel: 404-530-2315; FAX: 404-530-6839 E-mail: Karen.Brown@Atlanta-Airport.com Jerry Edwards, Sr. – Fingerprinting Department Tel: 404-530-2310; FAX: 404-762-3759 E-mail: Jerry.Edwards@Atlanta-Airiport.com Keith Jackson – Access Control Department Tel: 404-530-2318; FAX: 404-530-6839 E-mail: Keith.Jackson@Atlanta-Airiport.com Compliance & Enforcement Tel: 404-561-6416; FAX: 404-530-6839 E-mail: SecurityCompliance@Atlanta-Airport.com You may also contact the Security Division by using our general telephone number or e-mail address: 404-530-6667 or SecurityID@Atlanta-Airport.com Security is Everybody’s Business

  4. Security Division - Contact Information City of Atlanta Department of Aviation – Security Division P.O. BOX 20509 Atlanta, GA 30320-2509 You may also visit the Hartsfield-Jackson Atlanta International Airport website at www.Atlanta-Airport.com Customer Guest Policy: Due to safety concerns and limited space, we no longer service customers with guests (family, friends & children). Security is Everybody’s Business

  5. Each day the office is closed from 12:00p.m. to 1:00p.m. for lunch. Security is Everybody’s Business

  6. City Holidays • The Security Division will be closed for business on the following City of Atlanta observed holidays: • New Year’s Day • Martin Luther King Jr.’s Birthday • Memorial Day • Independence Day • Labor Day • Veteran’s Day • Thanksgiving Day & The Day After • Christmas REMINDER: Each day the office is closed from 12:00p.m. to 1:00p.m. for lunch. On Wednesday the office closes at 12:00p.m. for the day. Security is Everybody’s Business

  7. Authorizing Agent Processing Checklist Sponsorship Letter Printed on sponsor’s company letterhead List activity to be performed, duration/location of project Sub-contractors must have letter from contractor & tenant  Authorizing Agent Appointment Letter Printed on company letterhead Signed by company management List individual to serve as authorizing agent  Certificate of Insurance General Liability of $1 million Vehicle access required – Automobile Liability of $10 million (Excess Liability/Umbrella can reflect required amount) Expiration dates must be current CITY OF ATLANTA must be listed as an additional certificate holder (P.O. BOX 20509, Atlanta, GA 30320-2509) Security is Everybody’s Business

  8. Security is Everybody’s Business

  9. Methods of Payments • The Security Division currently accepts the following methods of payments: • Cash • Certified Money Orders • Company Checks • Written out to “City of Atlanta” • Prepaid Accounts • Separate accounts must be opened for Fingerprinting, Badge Processing & Vehicle Permits We do not accept personal checks! Security is Everybody’s Business

  10. Government Issued IDs List of Acceptable Documents for Verification of Identity and Employment Eligibility Required per Security Directive 1542-04-08C AND OR Applicants must present two forms of identification, one of which must be an authorized photo ID, at the point of service. Security is Everybody’s Business

  11. Please report to the Badge Department to sign up for the class prior to start time! • The class size limit is 30 people! • For classes you must bring the following: • Badge Application Form • Copy of Fingerprint Clearance Results Letter • Two Forms of Identification Security is Everybody’s Business

  12. Security Awareness Information • Non-SIDA Badges • Non-SIDA badges holders must access the sterile/concourses/employment area through the main checkpoint only. • The Non-SIDA badge is only authorized for the sterile (concourses) area. The Non-SIDA badge is not authorized for access to the ramp or SIDA areas. • Badge sharing is never permitted. • Non-SIDA badge holders are not allowed to escort or to be escorted into the sterile or SIDA areas. • Non-SIDA badges should be displayed on your outermost garment below the neck and above the waist at all times while in the sterile area (concourses). • If you lose your badge, you should inform your supervisor and the DOA Security Office immediately at 404-530-6667. • Law Enforcement Officials, Airport Officials, your employer and Security Personnel can confiscated your Non-SIDA badge. • A Breach of Rules Notice (BORN) can be issued as a result of a security violation. Depending on the severity of a security violation/breach you can receive a fine, suspension of access privileges and/or revocation of Non-SIDA badge. • If you witness anyone violating security procedures, please call the DOA Security Compliance Section at 404-530-2362. • To report suspicious incidents contact the Atlanta Police Department at 911. Security is Everybody’s Business

  13. Classes are instructed by Department of Aviation – Operations Division • CALL 404-530-6620 to Schedule! • For classes you must bring the following: • Valid Driver’s License • Badge Application Form • A pencil/pen Security is Everybody’s Business

  14. Security Identification Badge Application Procedures for completing the Security Identification Badge Application Process: Authorizing Agent Responsibilities: 1. Complete Items 1 Thru 5. 2. Complete Authorizing AgentBox. Security is Everybody’s Business

  15. Security Identification Badge Application cont. Procedures for completing the Security Identification Badge Application Process: Employee Responsibilities: 1. Complete Items 6 Thru 19. Authorizing Agents MUST VERIFY employee’s personal information before the form is submitted! 2. Read the back side of the Application Form & sign/date once completed. Security is Everybody’s Business

  16. Security Identification Badge Application cont. • Procedures for completing the Security Identification Badge Application Process: • Fingerprinting Process: • 1. Employee must report to the Fingerprint Section with Badge Application Form & two forms of government issued IDs • 2. Internal Fingerprint Application will be completed • Fingerprints will be taken for: • Standard 10-year FBI background check (Processing Time: Up to 48 hours) • STA Clearance (Processing Time: Up to 14 Days) • Payments are made at the time of service! • Customs Seal Process: • Please inform the fingerprint staff, if you require a customs seal for your SIDA badge. Separate fingerprints will need to be taken. Security is Everybody’s Business

  17. Security Identification Badge Application cont. • Procedures for completing the Security Identification Badge Application Process: • Fingerprinting Process: • Authorizing Agents will be notified by the Fingerprinting Section via FAX or e-mail, once employee has cleared his/her background checks • Retain one copy of employee’s Fingerprint Clearance Results Letter for future transactions (badge renewals; lost/stolen replacements etc.) • Attach one copy of employee’s Fingerprint Clearance Results Letterto Badge Application Form • Airport Driver’s Training: • Please complete the Driver’s Training Class before reporting to the Badge Section for processing. Schedule an appointment: 404-530-6620 Security is Everybody’s Business

  18. Security Identification Badge Application cont. • Procedures for completing the Security Identification Badge Application Process: • SIDA Training: • Employees applying for a SIDA badge must complete the Security Awareness (SIDA) Training Class prior to being issued a badge • Report to Badge Section with Badge Application Form, copy of fingerprint clearance & two forms of government issued IDs • Sign in for appropriate class time • Badge Application Form will be completed by instructor • Non-SIDA Badges: • Employees applying for a Non-SIDA badge are not required to attend SIDA Training. Please provide a copy of the Non-SIDA Security Awareness Information, listed on page 12, to all employees. Security is Everybody’s Business

  19. Security Identification Badge Application cont. • Procedures for completing the Security Identification Badge Application Process: • Badge Process: • 1. Employee must report to Badge Section with the following: • Completed Badge Application Form • One copy of Fingerprint Clearance Results Letter • Two forms of government issued IDs • Drivers Training Class Completion Form (if applicable) • Customs Seal Clearance Results Letter (if applicable) • 2. Payments are made at the time of service! Please ensure the Badge Application is fully completed and all requested information is readily available at time of service! Security is Everybody’s Business

  20. Security Identification Badge – Expirations • When will my Security Identification Badge expire? • Your Security Identification Badge will expire based on the following three scenarios: • Birthday 1-year Expiration: The badge is set to expire on the individual’s birthday to a maximum of 1 year (BDY1) • Birthday 2-year Expiration: The badge is set to expire on the individual’s birthday to a maximum of 2 years (BDY2) • Project Expiration: The badge is set to expire on the company’s project expiration date, which is determined by the sponsoring unit (if project end date is less than one year). If your badge has been expired for more than 30 days, you must have your fingerprints re-taken. Security is Everybody’s Business

  21. Security Identification Badge – Renewals • What information do I need to renew my Security Identification Badge? • It is important that you attend the SIDA and Airport Driver’s Training Classes prior to reporting to our department for a badge renewal (if applicable). • Security Identification Badge Application • One copy of your Fingerprint Clearance Letter • Two forms of identification • Your currently issued Security Identification Badge • Airport Driver’s Training Completion Form & date (if applicable) • Customs Seal Clearance Letter (if applicable) • Form of payment You have 30 days prior to your badge’s expiration date to renew your badge! Security is Everybody’s Business

  22. Badge Returns Please complete the form below to return/deactivate all badges: TO: HARTSFIELD-JACKSON ATLANTA INTERNATIONAL AIRPORT DEPT. OF AVIATION, SECURITY DIVISION FROM: ___________________________________ DATE: _____________________________ COMPANY NAME: _________________________ PAGE _____________ OF _____________ THE ENCLOSED SECURITY BADGE (S) IS BEING RETURNED: BADGE NUMBER EMPLOYEES NAME _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ THE FOLLOWING SECURITY BADGES SHALL BE CANCELLED. THE EMPLOYEE HAS NOT RETURNED THE BADGE. EVERY EFFORT WILL BE MADE TO SECURE THE BADGE AND RETURN TO AIRPORT SECURITY. THE COMPANY WILL RECEIVE AN INVOICE FOR EVERY BADGE THAT IS NOT RETURNED. _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ _____________________________ ___________________________________ PLEASE DO NOT WRITE BELOW THIS LINE FOR AIRPORT SECURITY USE ONLY Badges Received by: ______________________ Badges Returned by: ______________________ Complete company information Complete employee information and attach “returned” badges to this form Please retain a copy for your records Complete employee information for badges to be deactivated Badges will be considered “non-returned” Badges that are no longer needed must be returned for deactivation within a 24-hour time period. Security is Everybody’s Business

  23. Customs Seal • Employees performing work in/around Concourse E must obtain a customs seal through the Customs & Immigration Office. • Report to the Customs & Immigration Office located on Concourse E and set up a new company account. • Customs personnel will provide you with all information and steps necessary to obtain a red or black customs seal for your employees. • A customs seal hologram will be printed directly on the employee’s SIDA badge with appropriate paperwork. • Note: Non-SIDA badge holders are not eligible to receive customs seals. Security is Everybody’s Business

  24. Vehicle Access Permit Request Form Please complete this form to request vehicle permits: DEPARTMENT OF AVIATION SECURITY DIVISION SECURITY IDENTIFICATION AREA (SIDA) VEHICLE ACCESS PERMIT REQUEST FORM • Attach a legible copy of the vehicle’s current registration or lease document • Ensure sponsorship letter and insurance dates are current • Allow 24-hours for processing • A security fee will apply Any changes to vehicle permits requested by the company are considered another transaction & are subjected to the $50 fee. Security is Everybody’s Business

  25. Vehicle Marking Requirements • If you operate vehicles in the SIDA area, please ensure they are marked as follows: • - Vehicles must be properly marked with the permanent company name/logo. •  Magnetic or temporary signs are prohibited! • - Door Markings: Lettering of name/logo must be at least 2 inches in height and ½ inch in width. • - Window Markings: Window markings, permanently affixed to the vehicle, may be substituted for door markings. Lettering must be at least 2 inches in height and ½ inch in width. • - Logos: Logos must be clearly recognizable and associated with the company by general public. • - Amber Beacon Lights: All vehicles that operate on service roads adjacent to aircraft taxiways, surface movement areas and parking areas must be equipped with amber beacon lights. These lights must be used during limited visibility and hours of darkness. For additional information refer to the Security Orientation Handbook! Security is Everybody’s Business

  26. Escort Request Form Please complete this form for escort requests: DOA SECURITY Escort Request Form • ___________________________ is requesting authorization to escort representatives from • Company requesting to escort • ___________________________. The representative(s) from this company need to be escorted • Company being escorted • Through□Gate 59 □Security Screening Checkpoint □Other:__________________ • Intended destination:_______________________________________________________________________ • Purpose of visit: __________________________________________________________________________ • Date of actual Escort ___________________ Duration of Escort (# of Days or hours)_________ • Number of ____________ persons being escorted Number of ____________ vehicles being escorted. • Names of Individuals being escorted: ________________________ ____________________________ • __________________________ ________________________ ____________________________ • __________________________ ________________________ ____________________________ • Requested By_______________________________ Date_________________________ • Contact Number______________ Return Fax or email____________________________ • Approved By____________________________________ Date____________________ • DOA Security • Escorting guidelines: • Escorting is not allowed for long term or frequently reoccurring work. • Escorting will may be approved for individuals requiring access to the SIDA or Sterile areas (concourses) for duration of two days or less. • Individuals requiring access for more than two days must apply to receive an ATL badge. • The maximum number of persons that can be escorted by 1 badged ATL person is 5. • The maximum number of vehicles that can be escorted by 1 badged ATL person with drivers’ authorization is 2. • The individual performing escorting duties must maintain positive control over the person(s) being escorted at all times while in the restricted areas. Positive control is defined as line of sight visibility and the ability to provide verbal instructions to the person being escorted and that person hear and carry out the instructions. • A copy of this approved form must be available upon request to verify authorization for escort while in the restricted areas. • DOA Security maintains the authority to modify or revoke the authorization of anyone being escorted if violations are found or the security posture of the airport changes. A minimum of 24 hours advance notice is required for all escort approval. • Please send this completed form by email to securitycompliance@atlanta-airport.com or fax to (404) 530-6839 and provide a fax number or email address for response. Please contact the Aviation Security Manager at (404) 530-6667 or the on call Security Representative at (404) 561-6416 if you have any questions. • Min. 24-hour advance notice required • Duration of two days or less • Submit requests via e-mail or fax Advanced approval for escorting privileges are required by a Security Manager or Director. Sponsor must submit letter requesting escorting privileges prior to form(s) approval. Security is Everybody’s Business

  27. Compliance & Enforcement Program • Breach of Rules Notice (BORNs): • Disciplinary measures (citations) written to individuals who breach security rules. • The Department has implemented a “three strikes and you’re out policy” for recurring violators of security rules. • 1st Offense: $250.00 • 2nd Offense: $500.00 • 3rd Offense: $1,000.00 • Revocation • However, depending on the severity and degree of the security violation, immediate revoking of badge privileges may be enforced after the first offense! Security is Everybody’s Business

  28. Compliance & Enforcement Program cont. Hartsfield-Jackson Harry Program: Challenge program designed to ensure safety in the SIDA. Challenge individuals who are not properly displaying their Security Identification Badges. • REWARD – • You can win a $25 cash reward & the opportunity to win $500 in the Hartsfield Challenge Sweepstakes conducted quarterly. Help keep our airport safe and secure! Security is Everybody’s Business

  29. Hartsfield-Jackson Atlanta International Airport If you have any additional questions or concerns, please contact us at any time. Thank You! City of Atlanta Department of Aviation Security Division And remember… “Security is Everybody’s Business”

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