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Preparing Your Business for a Mobile Future… Are you ready?

Preparing Your Business for a Mobile Future… Are you ready?. Presented by: Enterprise Mobility Solutions, Inc. Tonight’s Agenda. Preparing your business for the mobile revolution Do you know about the Mobile Revolution Is your business prepared

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Preparing Your Business for a Mobile Future… Are you ready?

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  1. Preparing Your Business for a Mobile Future…Are you ready? Presented by: Enterprise Mobility Solutions, Inc.

  2. Tonight’sAgenda • Preparing your business for the mobile revolution • Do you know about the Mobile Revolution • Is your business prepared • What is a Mobility Strategy and why do I need one • Having a plan VS. Mobility as you go • The financial promises of Mobile Technology for your business • How to begin planning today • Next Steps & questions to ask yourself or of your business • Questions

  3. Opening Introduction • Who we are • What we do • Our focus on Mobility/AT&T • Leave your Card/Info if you would like more info/workshop • Offer to all who attend… • (Free NetBook to anyone who attends tonight and hires us to help order mobile services)

  4. Are you Aware of the Mobile Revolution? • Technologies • Line of Business Applications • The impact any of these can have on your business: Customers/ Venders, Employees • Have you looked into your competition lately? • Has your specific industry began adapting mobile technology?

  5. Are you Prepared for Mobile Technology? • Do you use mobile devices and solutions today? • Do you have total awareness of your companies use of mobile technologies… Large or Small – Basic or Advanced? • Finally, does your company have a clear focus of what Employees or Departments would hold the greatest benefits?

  6. Mobility Strategy • Creating a clear vision/plan for Mobile Technology • What is a mobility strategy and why do we need one? • Aligning your mobility strategy with all other corprate goals and objectives • Being aware and prepared with a strategy will prove to be the most valuable tool you/your business has during the next 12 – 24 – 36 months!

  7. Having a Plan VS Incorporating Mobility as you go

  8. Mobility Promises Significant Financial Gains • Industry Specific Business Applications • Examples of our own experiences/customers • Play a Quick video of the Safelite Testimonial • For those who don’t adopt to this technology… • In this economy it could have devastating effects

  9. How to start planning… • Call us  • Do assessments of your internal uses of Mobile Technology • Company owned and delegated as well as… • Uses of your employees personal devices • Assess your Competition – Are they using the technology? • Determine how prepared your resources are to handle incorporating more Mobile Technology/devices

  10. How to start planning… • Determine how prepared your resources are to handle incorporating more Mobile Technology/devices • A. IT • B. Help Desk • C. Accounts Payable/Receivable • D. • Do you have people in the field/remote workers? • If even a few… you should already be prepared.

  11. To Learn more or to receive a free copy of:“Creating a Mobile Strategy”Please fill out a form and leave it with me.Thank you, Enterprise Mobility Solutions!

  12. Our global network delivers a seamless world of communications to our customers. We let people choose how, when and where they communicate. We’ll set the pace for progressive innovation and unmatched customer experience. AT&T’s Vision Connect people with their world, everywhere they live and work, and do it better than anyone else.

  13. Globalization Virtualization Mobile Society Business Trends Driving The Market

  14. Brief History of Mobility in Business 1983 Ameritech began the first United States commercial cellular service in Chicago, AMPS 1998 AT&T Wireless offers the first national one-rate wireless service price plan, Digital One Rate 2008 AT&T launches BlackBerry Bold 1991 / 1994 FCC spectrum allocation and auctions for 800 / 1900 band completed Voice centric 1985 1990 1995 2000 2005 2004 National 2.5G EDGE 2002 National 2G Data GPRS 1XRTT 2006 1st Global 3G devices 1991 Mobitex 1998 BlackBerry 950 Pager 1996 Regional 2G CDPD Data centric 2003 First Integrated BlackBerry 2005 3G HSDPA 1985 ARDIS IBM Field Service City of LA Parking Global 3G wireless Broadband enabled devices enabling broader mobilization of business applications 1st national high speed wireless Compelling integrated devices enabled broad email adoption and national field service deployments Birth of the Killer App - Wireless Email and Middleware for Field Service Apps 1st Public Wireless Data Networks Enabled Key Vertical Apps: Field Service Public Safety

  15. Mobility Adoption TodayDriving real-time information & location to the edge of the business

  16. What Businesses Expect from Wireless Wireless Value Drivers Workflow enhancers Work order management Sales order quote / commit Knowledge enhancers Knowledge base lookup Mobile inventory Transaction enhancers Alerting & response Print Reporting enhancers Sales Pipeline Executive Dashboard 64% INCREASE PRODUCTIVITY 52% REDUCE COSTS 28% IMPROVE CUSTOMER SATISFACTION 20% REDUCE STAFF 16% INCREASE EMPLOYEE RETENTION 16% IMPROVE DATA QUALITY 8% CREATE COMPETITIVE DIFFERENTIATION 8% INCREASE REVENUE Wireless Value Drivers Two Areas of Focus for Today’s Businesses: 1) Broad Impact from adoption of Wireless Email & Remote Access beyond executive ranks 2) Deep Impact from Mobility in the Right Business Processes

  17. AT&T Mobility Value Prop Get more done each day, respond to customers quicker and take advantage of every opportunity with AT&T

  18. Mobility Product Portfolio Wireless Management Tools Platform AT&T BusinessTalk Plans Voice Services Mail & Messaging Enterprise Paging Smart Devices Laptop Mobility Device Insurance Industry Solutions

  19. Industry / Process Examples Mobility Beyond Email CONSTRUCTION – TIME/JOB/ORDER MGT INSURANCE - CLAIMS HIGH TECH MFG – BREAK/FIX TRANSPORTATION - AVL CPG – DIRECT STORE DELIVERY UTILITIES – FIELD SERVICE HEALTHCARE – HOME CARE BANKING/INVESTMENTS - CRM Email Beyond Executive Ranks Wireless Access to Internet, Intranets, Portals PHARMACEUTICALS - SFA

  20. Improving Business Processes • Fleet / Asset Management • GPS-enabled devices to communicate vehicle / asset tracking info to an enterprise computer or via a hosted solution • Location-Based Services (“LBS”) • Impact individual productivity and operations via navigation, mapping, tracking and reporting utilizing GPS-enabled handheld devices • Field Service Automation (“FSA”) • Extend enterprise data and applications to mobile devices providing real-time information to field personnel • Sale Force Automation (“SFA”) • Extend enterprise data and applications to mobile devices providing real-time information to sales personnel

  21. Case Studies • Sales Force Automation • Field Service Automation

  22. Situation Capture orders generated during sales calls to retail customers Improve customer service with quick ability to determine product availability and eliminating the need for callbacks on orders Solution Wireless solution deployed on BlackBerry devices allows sales rep to check inventory and place orders Application development was low cost and solution was easy to deploy adidas America • Value/Benefits • Inventory checks and order entry at customer location drives sales • Ability to immediately impact customer satisfaction • Up-to-date information gives marketing teams and buyers early look at trends “Just one order paid for the solution” Tim OligmuellerSFA Manager, adidas America • Company Facts • Leading sporting goods manufacturer • Over 1,000 employees • 200 U.S. sales representatives

  23. Situation Eliminate paper work order forms & cell phone dispatch Improve inventory accuracy Capture customer signatures and drastically reduce the time between call complete and invoice Gain customer data for analysis and preventative maintenance Solution Wireless solution deployed on ruggedized Windows Mobile devices Field is able to check inventory status and place orders directly from remote location Source Refrigeration & HVAC, Inc. • Value/Benefits • Reduce billing errors • Workforce management with automatic time card entry and PO tracking • Real-time work scheduling and dispatch, eliminating paper work orders “No paperwork, it’s fantastic.” Sergiotechnician, Source Refrigeration & HVAC, Inc. • Company Facts • Leading independent Refrigeration & HVAC Supermarket Contractor in US • 400+ technicians

  24. Voice Call Video Stream Looking Ahead: VideoShare for Business • Key Elements: • “See what I see while I am talking to you” • Mobile-to-mobile and (future) mobile-to-pc interaction • Available on broad array of devices • Enterprise-grade security • Enterprise application integration • Business Benefits: • Dramatically improve quality & efficiency of communication & collaboration • Simultaneous voice and video enables true mobile collaboration, increasing productivity • Extend value of IM, Video Conferencing & other applications • Expand VideoShare community across wireless & wireline users (roadmap) 2 Way Voice – 1 Way Video

  25. Next Steps Embrace Mobility To Learn More Contact: Jason Ashton 314-880-7201

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