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Meeting Assistive Technology Needs of Deaf and Hard-of-Hearing Consumers

This study explores the information and skill needs of deaf and hard-of-hearing individuals concerning computer and assistive technology. It highlights the challenges faced by these consumers in understanding and accessing suitable technology, emphasizing the importance of proper training and preparation. The research indicates gaps in knowledge and skills among both students and adult workers, emphasizing the need for improved educational and workplace support.

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Meeting Assistive Technology Needs of Deaf and Hard-of-Hearing Consumers

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  1. Information and Skill Needs of Deaf and Hard-of-Hearing Consumers Regarding Computer and Assistive Technology ADARA Conference May 28, 2005 Pamela Luft, Ph.D. Kent State University Transition Services Preparation & Training

  2. Do Deaf and Hard-of-Hearing Consumers Understand Their Own Technology Needs? • Assistive Technology • Scherich (1996) • 62% of accommodations were NOT appropriate • 65% had inappropriate equipment • 16% had poor work site awareness of needs • 74% wished for different accommodations—but were not sure what would be better Transition Services Preparation & Training

  3. Do Deaf and Hard-of-Hearing Consumers Understand Their Own Technology Needs? • Assistive Technology • ADA requires the worker to make requests • They must be knowledgeable • Only 5% of employers denied requests made by employees Transition Services Preparation & Training

  4. Do D/HoH Consumers Understand Their Own Technology Needs? • Computer Technology: • Study of D/HoH students • Basic Computer Functions • General Computer Applications • Internet Skills • Word Processing • Personal Hearing Aid Usage • Presentation Software (PowerPoint) • Amplification/Recreation Accommodations • General Amplification • Signal & Alerting Systems • Telephone & Communication Usage Transition Services Preparation & Training

  5. Survey Example Transition Services Preparation & Training

  6. Transition Services Preparation & Training

  7. Computer Technology • Sample of 2 middle and 2 high schools • No school or age group scored higher than 40% on: • Basic Computer Functions • Word Processing • Presentation Software (PowerPoint) • Signal Systems • Telephone & Communications Systems Transition Services Preparation & Training

  8. Computer Technology • High School #1 scored highest on: • General Applications: 53% • Internet Skills: 53% • Middle School #1 scored highest on: • Hearing Aids: 40% • Amplification/Recreation: 45% • General Amplification: 50% • Signal Systems: 22% Transition Services Preparation & Training

  9. Summary of Skills • Adult D/HoH workers: • Have inadequate assistive technology • Do not know better devices to request • D/HoH students in school: • Are not learning adequate computer skills • Do not have a basic knowledge of personal assistive communication or alerting devices • Lack of access to knowledge and skills • 89.54% of D/HoH students are educated in the public schools (USDoE, 2002) Transition Services Preparation & Training

  10. Challenges for RCDs • How to efficiently and effectively provide: • initial information and access about assistive technology • updated information and access about assistive technology • basic computer and personal assistive technology knowledge that is not learned in public schools Transition Services Preparation & Training

  11. References • Luft, P., Bonello, M. & Zirzow, N. (2003).Technology Skills Assessment for Middle- and High-School Deaf and Hard-of-Hearing Students. Twenty-ninth annual conference of the Association for College Educators of the Deaf and Hard of Hearing, San Antonio, TX. • Scherich, D. L. (1996). Job accommodations in the workplace for persons who are deaf or hard of hearing: Current practices and recommendations. Journal of Rehabilitation, 62, 27-35. • U. S. Department of Education, Office of Special Education Programs. (2002). Twenty-fourth annual report to Congress on the implementation of the individuals with disabilities education act. Washington, DC: Author. • Contact Information: Dr. Pamela Luft pluft@kent.edu (330) 672-0593 Transition Services Preparation & Training

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